I went to my first EA charger this morning and now I see a pending charge of $20 on the card I have associated with the account. Is this some sort of hold fee or did I do something wrong and it didn't recognize my car/membership?

I got a good deal on a black FE (really wanted the trailer hitch!) at Dean team VW in Ballwin, MO and road tripped it home to Colorado after spending the night with family I'm still settling in with the car, but really love it so far. The charging speed is a revelation after road tripping with a...

I’m just finished my second EA charge. Both times I’ve used the built in navigation to get there, drove 20+ freeway miles, and both times ambient temperatures have been in the 60s F. My first charge was at 43kw, today I’m seeing 53kw, so roughly 1/3 of the 125kw maximum rate. Is there...

I was unable to charge at an EA charger yesterday and I think it may have been caused by a user error. If so, the error message the charge displayed was not much help and the EA help desk was unable to resolve the issue. Here's the story. I had plugged in at home the night before and set the...

Just took delivery today and am signed up with EA. I want to add the EA app to my wife’s phone, should she sign up for her own account, or sign into my account?

Electrify America just announced that they will be waiving subscription fees for existing Electrify America Pass+ members as a response to the Coronavirus outbreak. The fees for existing electrify Canada Pass+ members will also be waived until further notice. The charging stations will still be...