Curious if ID4 owners have experienced something that plagues Bolt and a few other models (i3 included as I recall) on EA's 350kW units.
On the heavier EA 350kW plugs, there is a tendency for the sessions to fail to initialize properly, apparently the weight of the cord prevents good contact during the initialization stage. EA customer support is very aware, and calls to them will encourage you to hold the plug and cable in place, lifting slightly until the session begins.
Apparently, the plug doesn't latch until initialization completes. And the sequence of events requires good contact for the proximity pin or latch to pass all of the initialization steps.
I have heard this may also be true for ID4 owners?
I have only once successfully used 350kW units, and failed twice before learning of this. Some users have created a 3D printed insert for the Bolt charge port that supports the plug, others have found devices that prop up the cable help. Of course, most EVs cannot use more than what the 150kW units provide, so avoiding the 350kW units is both considerate, and often simple to do.
On the heavier EA 350kW plugs, there is a tendency for the sessions to fail to initialize properly, apparently the weight of the cord prevents good contact during the initialization stage. EA customer support is very aware, and calls to them will encourage you to hold the plug and cable in place, lifting slightly until the session begins.
Apparently, the plug doesn't latch until initialization completes. And the sequence of events requires good contact for the proximity pin or latch to pass all of the initialization steps.
I have heard this may also be true for ID4 owners?
I have only once successfully used 350kW units, and failed twice before learning of this. Some users have created a 3D printed insert for the Bolt charge port that supports the plug, others have found devices that prop up the cable help. Of course, most EVs cannot use more than what the 150kW units provide, so avoiding the 350kW units is both considerate, and often simple to do.
