The NHTSA has now started populating their site with the impacted VINs. Have you checked you VIN today? Still claim the recall doesn't apply to 2021FEs?
2021 Recall 23V-040
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AWD ID.4 Pro S with Gradient package. Dusk Blue with Galaxy Black interior
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The NHTSA app is now showing my ID.4 AWD is part of the recall. Find it interesting that the NHTSA app shows my car as a 2022. I ordered first day and picked up 2021 October, so sure it is a 2021.
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This morning, NHTSA knows about the recall by the MyVW app still doesn't.
VW changed the model year in mid July 2021. so even though it is build in 2021 it is MY22
AWD ID.4 Pro S with Gradient package. Dusk Blue with Galaxy Black interior
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Guessing it won’t show up in the VW app till they have a fix available to dealers.
Both the NHTSA VIN site and the myVW app started showing the 97ZZ recall for me today. Neither showed it yesterday. Both state that the repair is not yet available.
Same as @mochalatte my recallshowed in the app this morning (2/21 build, 1st edition, 8200 VIN) and I was able to schedule an appointment for Monday. I fully expect they'll reschedule me, but it was first available in the myVW app so I took a shot.
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Dealer Advance Notice document has been posted to NHTSA:
In the notes regarding the pause of the update (Service Action 97FY):
"This recall will replace the service action, and will address a safety issue related to the high voltage (HV) battery management control module and pulse inverter."
So 3.1 has effectively become a recall.
In the notes regarding the pause of the update (Service Action 97FY):
"This recall will replace the service action, and will address a safety issue related to the high voltage (HV) battery management control module and pulse inverter."
So 3.1 has effectively become a recall.
Mine is in the same week. No software issues here as well except for the AWD ESC bug
I do have the recall listed on myVW
I see mine now listed on the NHTSA site as well as on VW's web site, but not in the app.
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I'm going to guess it displaced the software update vs replace it. Maybe they will do them both at the same time, but given that the software update requires a battery swap etc. vs this service action which is just a firmware update to specific components.
WE won't really know I guess until someone has the actual instructions.
WE won't really know I guess until someone has the actual instructions.
I have a first edition and nhtsa is showing the recall for my vin number.
I agree. We should see the "Remedy Instructions" posted to NHTSA soon. Here's what was posted for 2023 12 volt Battery Charging Cable recall.
It will be very interesting to see the detail regarding the 3.1 update and any part numbers for items that need to be replaced.
You're right, we won't know until we know, yet the language in this latest reads as unambiguous to me:
"On January 27, 2023, the service action was paused in an effort to help improve the customer experience and to avoid requiring additional customers to make repeat trips for service. This recall will replace the service action..."
The use of "will replace" instead of "be prioritized over" indicates a one-for-one swap. The fact they even bother to mention the service action in the recall letter (twice now) further indicates the recall isn't just displacing the service action, but replacing it – why else mention a non-related service campaign in a recall document?
But again, this begs the questions: •What software was contained in the original service campaign that a revisit would be necessary? •If this is in fact the whole package, can they tune it to be completed in a more expedient manner? •And the 12 volt battery supply question...
Because a couple different service advisors mentioned the addition of a stateside server, and the original email mentioned process improvements, perhaps this was a well -timed opportunity to stand down and retool?
Looking forward to seeing somebody who received the 3.1 update to post their BMS and VFD software version info.
Since this is now recognized as a safety concern, the pause also may provide an opportunity for dealer service departments to ready themselves for a much larger volume of service appointments that will need to be scheduled and expedited.
But VW hasn't identified a fix or a start date yet. What exactly are the dealerships readying themselves for?
Again, we'll know when we know, I guess I'm just "placing my bet," and generally perplexed by the whole affair.
I really should stay out of this discussion since I have a 2023 and not a 2021, but I've never been accused of being overly discrete.
As far as dealerships readying themselves for the mass influx of 2021 models needing the update:
- It's been reported that one of the problems with the updates was slow response from the server in Germany. Perhaps they are waiting for a US server to be spun up.
- I've also seen reported that dealerships had only one computer to run the service department and perform the update resulting in backups. Perhaps they are in the process of having multiple laptops configured and loaded with software to be sent to each dealer.
- Also reported here was that manual intervention was required during the update to deal with edge conditions that halted the update process, perhaps now that many/all of these edge conditions have been identified they are able to fully automate the update process so a technician does not have to babysit it.
Right, as I suggested above, perhaps this was a convenient time to regroup and improve the 3.1 deployment process, but to my original point this all indicates they intend to resume the full 3.1 program now as a recall, verses the recall being just a quick BMS flash / 2.3 (or 2.4) partial update.
It still doesn't answer the question of why they paused, other than because 3.1 doesn't include the fix.
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