[bjackson]

This past Sunday, after charging my 2023 ID.4 for a planned trip, I got the dreaded electrical system failure messages and the car refused to move. Fortunately, I was able to put it in neutral for a flatbed tow to the dealer. Yesterday, the dealer informed me it needed a new front motor and immediately put me in a loaner (a brand new Taos in the blue color I would have chosen for my ID.4 if it had been available). I have been cautioned that the part is on order but they have no idea how long it will take. The dealer has been really good so far through this process and I have no complaints there (even though they have acknowledged that this is the first ID.4 they have serviced...). I do really love the car (my first EV), but a failed motor after two months of ownership has me questioning the purchase. When I bought the car in November I traded in a 2016 Volvo XC60 and I honestly did not feel like the ID.4 was a step down in terms of comfort, quality or driving experience. But my faith in the ID.4 has been shaken.

 

[Ev1st]

Oh man this sucks. Hopefully they can fix it soon. I feel the same about the car - ride is good, but have this in back of the mind ( will I get any electrical failures).. Basically trust issues 😒

 

[Stu Ncal EV]

Was your vin on the list of recall over the front motor coolant sealing ring leak ?
they are replacing the motor for the recall

 

[23TomEV]

That sucks. I hope it works out for you and you get your car back soon.

 

[bjackson]

Was your vin on the list of recall over the front motor coolant sealing ring leak ?
they are replacing the motor for the recall

I assume not. MyVW app says there are no recalls.

 

[johnwelch62]

Sorry to hear about this. Please keep us updated. I'm currently waiting for a rear motor for my 2021. It's been a month now, and I've started the buyback process. (I've had other issues that have kept me out of my car for almost 2 months now) I'd like to get into a 2023, hoping that parts are more readily available.

I hope you get your car back soon.

 

[Spin]

Sorry to hear this. I hope you get the car back soon.

 

[AWD Or Nothing]

This is a godsend in disguise. Let them take the 30 days+ necessary to do the repair, then ask VW for a buy back, get a full refund and keep the tax credits. Profit, and repeat.

 

[rfrancis073]

Very sorry to hear this and hope it works out great in the end. As for failures, it seems that the ID.4 has quite a few motor / electrical failures per production count (just based on this forum and reddit), especially for a model that's 3rd year of production. I know that people tend to post bad news on forums like this vs the many 100,000's of people who have no issues but I'm sure that many people also have this failure and do not post on this or other forums. Seems that the car still has design gremlins in the electrical controls and motors.

 

[rfrancis073]

I assume not. MyVW app says there are no recalls.

What's the last 4 numbers of your VIN? I've read that it doesn't show up on the app always.

 

[bjackson]

What's the last 4 numbers of your VIN? I've read that it doesn't show up on the app always.

3372

 

[rfrancis073]

3372

I'll check for the recall. So sorry to hear your ID.4 has failed!

Edit: Looks like your was not part of the recall - which makes it more concerning that complete motors are failing at a perceived rate (again based on postings):

VIN range 287-2527 was for the seal recall.

Edit 2: Per new information below, a new NHTSA recall document was issued which includes the OP's VIN number.

 

[Lotus54]

If the motor failed due to electronics control (which I speculate is the case)- then when fairly new it is most likely to fail if any issue. That is why we used to ‘burn in’ electronics that were going out in the field- find those issues before failing in use.
On my 21 AWD the heater element failed after a couple weeks. The failure didn’t bother me much at all, but the time to even get in to properly diagnose (I was already quite certain what failed) was way, way too long for a brand new car.

 

[Ev1st]

I'll check for the recall. So sorry to hear your ID.4 has failed!

Edit: Looks like your was not part of the recall - which makes it more concerning that complete motors are failing at a perceived rate (again based on postings):

VIN range 287-2527 was for the seal recall.

Recall / Service Campaign Lookup

www.vw.com

Don’t know how accurate this is. Check this one out

 

[jason330i]

I'll check for the recall. So sorry to hear your ID.4 has failed!

Edit: Looks like your was not part of the recall - which makes it more concerning that complete motors are failing at a perceived rate (again based on postings):

VIN range 287-2527 was for the seal recall.

According to this thread, the VIN number is non-sequential and goes above 3500.

Recall repair for electric motor sealing ring now available

Sometime between yesterday and today the remedy for this recall became available. I had a placeholder appointment scheduled for next week and checked yesterday and there was still no repair available, when I went to reschedule the placeholder appointment to push it back a few weeks until there...

www.vwidtalk.com

My ID4 is in this range but still no recall notice either.

 

[rfrancis073]

According to this thread, the VIN number is non-sequential and goes above 3500.

Recall repair for electric motor sealing ring now available

Sometime between yesterday and today the remedy for this recall became available. I had a placeholder appointment scheduled for next week and checked yesterday and there was still no repair available, when I went to reschedule the placeholder appointment to push it back a few weeks until there...

www.vwidtalk.com

My ID4 is in this range but still no recall notice either.

I was going by this:

https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V830-9392.PDF

and it appears that a new version of that has been released so based on this, the OP's car is in that range!

Edit: Well now my new 2023 could be included in this updated VIN as my last four digits are: 2543

Ugh...

 

[bjackson]

I was going by this:

https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V830-9392.PDF

and it appears that a new version of that has been released so based on this, the OP's car is in that range!

It is in the range, but even the NHTSA says my VIN is not part of the recall. And the dealer has not been specific about the cause of the failure, other than to tell me that the car needs a new front motor.

 

[His_Stigness]

This is a godsend in disguise. Let them take the 30 days+ necessary to do the repair, then ask VW for a buy back, get a full refund and keep the tax credits. Profit, and repeat.

I am not a tax expert, but I would be very careful trying to screw the IRS out of tax credits, as that sort of situation may qualify as a recapture event, and the taxpayer would be required to repay the tax credit to the IRS on a subsequent tax return.

26 CFR § 1.30-1 - Definition of qualified electric vehicle and recapture of credit for qualified electric vehicle.

www.law.cornell.edu

 

[VW TECHNICIAN]

You will get entire new propulsion unit ( inverter, electric motor and transmission).

 

[His_Stigness]

When I bought the car in November I traded in a 2016 Volvo XC60 and I honestly did not feel like the ID.4 was a step down in terms of comfort, quality or driving experience. But my faith in the ID.4 has been shaken.

I mean, this sucks royally, but it's why warranties exist. Nothing and no one is perfect, and **** does break, and that's why there is the warranty. If you enjoy the car, I wouldn't let a one off event sour you.

Now, if the car continued to have problems, especially the same, then you would be justified in being worried.