Discussion Starter · #1 ·
This past Sunday, after charging my 2023 ID.4 for a planned trip, I got the dreaded electrical system failure messages and the car refused to move. Fortunately, I was able to put it in neutral for a flatbed tow to the dealer. Yesterday, the dealer informed me it needed a new front motor and immediately put me in a loaner (a brand new Taos in the blue color I would have chosen for my ID.4 if it had been available). I have been cautioned that the part is on order but they have no idea how long it will take. The dealer has been really good so far through this process and I have no complaints there (even though they have acknowledged that this is the first ID.4 they have serviced...). I do really love the car (my first EV), but a failed motor after two months of ownership has me questioning the purchase. When I bought the car in November I traded in a 2016 Volvo XC60 and I honestly did not feel like the ID.4 was a step down in terms of comfort, quality or driving experience. But my faith in the ID.4 has been shaken.