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The Car-net app doesn't match miles remaining on the screen in the car. Opened the app and it showed 54% and 83 miles remaining. In the car, when you sit on the seat, it's showing 54% but 132 miles remaining. Within moments the app updated. Kind of odd. Good cell coverage in the area that the car is parked and where the phone (and opened app) are located. Anyone else experience this?
 

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ID.4 1st Edition
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This morning for the first time since delivery, wanting to do my now typical pre-heating, the Car-Net App cited "not available, please try later." That's one of the downsides to this ever more App-controlled world. It may have been simply updating its App or servers on a less busy weekend, but .... :confused:

So I just went and sat/started my ID.4 for a few minutes before opening the garage door and departing. At least nice to be able to do that. A first world problem. 🤷‍♂️
 

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ID.4 ProS Gradient Dusk Blue Somewhere on the Gulf?
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This morning for the first time since delivery, wanting to do my now typical pre-heating, the Car-Net App cited "not available, please try later." That's one of the downsides to this ever more App-controlled world. It may have been simply updating its App or servers on a less busy weekend, but .... :confused:

So I just went and sat/started my ID.4 for a few minutes before opening the garage door and departing. At least nice to be able to do that. A first world problem. 🤷‍♂️
I am wondering which part of the piece was not working? The phone to server, or the server to vehicle path? It would be interesting data to know. For situations like this it is good that while inconvenient, there is a local failover. Could you imagine if your car required an always on network feed just to operate?
 
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I am wondering which part of the piece was not working? The phone to server, or the server to vehicle path? It would be interesting data to know. For situations like this it is good that while inconvenient, there is a local failover. Could you imagine if your car required an always on network feed just to operate?
The ID4 Car-Net app is sooo weak. Shouldn't remote lock and unlock be a basic function like SOC?
When I look at my "free" subscriptions, I don't know how to use them. I do see I have traffic updates on my navigation screen now.
You would think that EA charging stations would be a navigation preselect option.
👎 in general.
 

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The ID4 Car-Net app is sooo weak. Shouldn't remote lock and unlock be a basic function like SOC?
When I look at my "free" subscriptions, I don't know how to use them. I do see I have traffic updates on my navigation screen now.
You would think that EA charging stations would be a navigation preselect option.
👎 in general.
I agree completely. Not sure why VW didn't copy the Tesla app with the "basic" functions. I want the lock/unlock feature on my phone. Ugh.

Also, I can't believe I need to download the EA app and there isn't an EA integration into the Car-Net app. These things seem small but they show you, along with other things, how far the OEM folks have to go to catch Tesla with software and user friendly services.
 

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Agreed. I love the Tesla app for that and so many reasons. Wish it was as feature rich.
I am sitting at an EA pedestal and Car-Net is monitoring my charge. Also EA emails me at 80%.
I only charge at EA because they are close and convenient to my home.
It seems like gasoline prices are rising fast. I'm happy I got into electricity when I did 😁.
 

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I am sitting at an EA pedestal and Car-Net is monitoring my charge. Also EA emails me at 80%.
I only charge at EA because they are close and convenient to my home.
It seems like gasoline prices are rising fast. I'm happy I got into electricity when I did 😁.
Just curious, are you not worried about the degrading the battery by frequent DC Fast charging or you are leasing and do not care.
 

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2021 1st
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Just curious, are you not worried about the degrading the battery by frequent DC Fast charging or you are leasing and do not care.
I'm buying mine sometime between next month and three years depending on when I want to hedge my best on this lease in regards to future tech. In regards to the battery, though, it's 8yr/100K warranty should more than adequately protect us from repeat quick charges. I hear in Europe that's the norm. This battery is large enough, and actively cooled, that I doubt we will see significant degradation. Tesla packs don't degrade to the point where people opt to charge at home vs. their quick chargers, as far as I know.

I'm following someone in the eGolf forum who is currently going through a battery pack replacement. It sounds like it will be a new pack but I'd like to see because the warranty terms are only that the replacement needs to function at or above 70% (ie, VW just has to put a battery in it that functions to the point of the warranty terms and doesn't promise a new replacement).
 

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Just curious, are you not worried about the degrading the battery by frequent DC Fast charging or you are leasing and do not care.
How many cycles in 8 yrs or 100k miles to get the battery to 70%??
I'm definitely not going 100k miles so the 8 yrs is my limit.
In 8 years, I'll be an Old Fart and someone else will be driving me around.
I traded in my Jetta hybrid at 44k miles and 7 years, 10 months. 2 months before the 8yr battery warranty ended.
What, me worry?😄
 

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ID.4 ProS Gradient Dusk Blue Somewhere on the Gulf?
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I’m wondering if the issues with car net are two fold. New vendor/platform and new car. So the app doesn’t change whether you have a 2019 or 2021, but the provider/platform/backend does. All the ”know-how” for egolf has likely not made it to Id.4. add in that infotainment 3 (what’s the part code) is new, I suspect that it will take a few iterations to get the EV specific features ironed out as well as adding standard car features. Doesn’t make an excuse, standard car functions should be common to all VW vehicles.
 

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2021 1st
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There wasn't any know-how to transfer over from the eGolf, from my perspective. It started poorly and went downhill from there. The relevant know-how would have been to know not to use it :) The features that did exist didn't even work right most of the time and eventually were just removed. If they had worked, they would have required a subscription to retain, too.

It's also not new--it's been out for six years. Sounds terrible when I finally type it out. I wouldn't expect major improvements in that regard. We patiently waited on the eGolf forums, provided copious feedback, and here the app is with all the same problems a few years later. We were optimistic like you back then. I'll be happy to be wrong on this, though.
 

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Couple things to add. I wonder if the missing buttons near the overhead lights is related to missing features... and when looking at the carnet plans, I wish we actually had all the "Remote Access" features they have listed.

2509
 

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Those were features that were available for the eGolf but the app would time out more often than not. It seemed to work more reliable if the car was "woken" up but that defeated the purpose of remotely controlling the app...

BTW, the only thing on that list we're missing is unlocking the doors and flashing the lights. We currently have remote climate control (for 30 minutes at a time). It's been claiming "and more" since 2015 but I haven't ever seen anything more than those features in terms of remote functions :)

The app did let you set the charge amperage and schedule but it came at the expense of not being something that could be controlled inside the car and required a subscription after the initial 3 year trial period. The scheduling also often failed so most people used smart EVSEs to control all that anyway.
 

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It is possible to charge ID.4's at the Tesla Destination charging stations with an adapter you can purchase. Saw it in a YouTube charger review — don't recall which one. Not possible at the Superchargers.
 

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ID 4 First Edition - Black
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Hey Mods! - I would love to see this thread or a dedicated feedback thread for Car-net pinned - similar to the feature requests for the car itself or the bug report thread.
I mentioned that I was hoping car-net would see updates soon to VWCustomercare when I was emailing them and they asked me for more feedback (unfortunately after words that made it sound like they dont think theres any issues?)

I sent them this email (sent to: [email protected]). I encourage others to post easy to read lists of feature requests and/or email Emobility or customer care.
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My Car-Net request list:

It feels very limited, especially compared to what I understand car-net has been able to do on other vehicles, and more so compared to similar apps from companies like tesla.

  1. Phone Key: Unlock the car both manually and automatically. - The ability to use your phone as a car fob via bluetooth is really valuable. Even if it is just to lock and unlock and not drive (although the ability to use it to drive would be great)

  2. More charging detail/info. Currently it shows the status of the battery (percentage of charge). It really needs the ability to see the current rate of charge (mph + kw rate). People dont want to sit in the car while it charges every time, and so the ability to monitor it with Details is really important.

  3. Window/Door Status: Remote locking, window open/close, sunshade open/close etc are killer abilities from an app because it lets people roll up their windows from their house when a storm hits, or check if they remembered to lock their car after they sit down to dinner in a restaurant. The status of these aspects of the car are all things the car computer Knows, so it should be things that car net can at least Monitor and report, preferably control.

  4. Tire pressure? - The car monitors it. Car-net should show it. Basically car-net really could benefit from reading a lot of the OB2 style data.

  5. Trunk Open/Close? I know I can pop it with my foot, but the ability to have it already open, or to close it from afar would be an easy add-on to car net I feel.

  6. Car location/find car - Help you find where you parked, and possibly trigger lights/sound to help you locate it.

  7. Updates/Upgrades/OTA - The ability to check for and run OTA updates from the car-net app is going to be critical to driver experience. People will be unhappy if they have to go sit in the car to let it update. The app should alert you of new updates, and offer to let you schedule their install.

  8. More granular climate control: Turn on heated seats and/or steering wheel in advance. (currently it only has defrost, and temperature. Theres so many good smart controls in the car - please add them to car-net, including air filter, etc).

  9. Better charging station locator! - We need the ability to filter by type(s) of chargers (plug type, L3 vs L2 speed, Electrify America, etc) Searching for a DC charger is Very different than searching for a slow charger.

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    In general? VW should probably look at the tesla mobile app and honestly copy as many of its features as they can. This car is a driving computer, and a good phone interface app can be a positive part of that experience. Currently? Car-net is a mostly unhelpful negative part of my car experience.

    A run down of the tesla app features:
    https://techau.com.au/reminder-teslas-mobile-app-has-an-incredible-list-of-features-years-ahead-of-the-competition/
 
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