At the end of the day and 4 hours at the dealer I only could handle a cursory attempt at playing with the app. All I was trying to do was see what that button would do really.not to sound obtuse, but what kind of charging does not involve external power? Or is it more an order of operations statement? Were you attempting to initiate charge from the app for the EVSE or Car-Net? Does your EVSE have a schedule that you were perhaps not on? Just trying to think of points of failure.