Don't you think that DustID is talking about the 4G service provided by VW, which is totally separate and has nothing to do with the optional Verizon service? I never signed on for Verizon internet, but the 4G continues going on 5 months since delivery.
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Car no longer has cell service
so my car was recently in a wreck. Body shop replaced the front bumper and sensors. Brought it to the dealership to get “re calibrated” and then the car lost cell service and car-net connection. I brought it in, the tech came out and showed me that the voice recognition. Is working, I showed him that the cell service indicator on the infotainment screen is missing and I opened my car net app showed him it hasn’t updated since the calibration. He said there was a blown fuse when they brought it in.. whatever that means, but that I might need to call car net.. but I was like either way, the car isn’t showing there’s any cellular connection.
Is there something that I might tell them to check for the cell connection? @VW TECHNICIAN maybe you could suggest what to say?
Is there something that I might tell them to check for the cell connection? @VW TECHNICIAN maybe you could suggest what to say?
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Well your situation is indeed odd. I never signed up for the optional internet service, which expired after the trial period. However, my Car-Net continues to work. As I understand it, it's entirely separate from the internet option. The Car-Net option is included in the ID.4 purchase, at least for my FE, for the initial 5 years after delivery.I am indeed talking about the service provided by VW, specifically car-net hasn’t updated since the “calibration”. It’s odd that the voice commands are working but now car net still isn’t working. For example I had it push notify when climate started/stopped same with charging. But none of the services work any longer.
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