Here's a view of my First Edition and I Don't have what you see in the manual either. But do have the prominent and lit SOS button.
Remember that we are beta testing the ID.4 for VW.My salesman was shocked and perplexed that my car had only the sos button and not all 3. We tried calling support with the SOS button but it didn't work - a message came up on the car screen telling us to call the toll-free phone number instead. The support person was similarly perplexed and had no experience with an ID.4 and did not know why the app was so limited also.
Indeed. That's another way that VW is following Tesla's lead 😁Remember that we are beta testing the ID.4 for VW.
However, in this same email they insisted we have the "i" and wrench buttons in the overhead console which aren't there so the experimentation continues!For the Plus Nav and Plus Speech features, you don't have to pay for these currently as your vehicle comes with them for 3 years free of cost. VW Car-Net® Plus Nav lets the ID.4 be continually updated with map and traffic data so that you can find the best route to your destination. VW Car-Net® Plus Speech allows you to say "Hello Volkswagen,” and then use natural conversation to control your ID.4 system functions. Drivers can send navigation destinations to their vehicle by voice, use to speech-to-text to send an SMS and more. More details on the commands are available in your owner's manual under the "Voice Control" section.
Internet/Plus Online Radio is separate and not include with your vehicle. I apologize that this was refunded along with the other 2. If you would like to re-subscribe to this service you should be able to do so when talking to the Car-Net team after you press the "i" button. It is $8 a year.
In some cases I think we might be alpha testing it. I chatted with VW support regarding a carnet issue and they directed me to Bosch (VW Car-Net Response Center), carnet for all MY 2020 and newer is handled by Bosch.Remember that we are beta testing the ID.4 for VW.
Um...that is extremely troubling. How are they so far behind on something so obviously integral to the car’s core functionality? VW needs some strategic focus.In some cases I think we might be alpha testing it. I chatted with VW support regarding a carnet issue and they directed me to Bosch (VW Car-Net Response Center), carnet for all MY 2020 and newer is handled by Bosch.
Bosch has received zero information on the ID.4. In lieu of the infamous "i" button, they can look up the account by model and VIN series number. From there they are a bit stuck, management is trying to get more information from VW.
So what is else new about a dis-functioning Car-Net?I just sent an email to VW CARE about the issue. I said that page 12 and 177 of the manual are contradicting each other.
Not quite what you're asking for, but here are a couple pictures from European press materials. Both show the i and wrench buttons (as well as the SOS button). The first is from an "Interior B-roll" video from the VWAG press site. The second is from a German tutorial video on Youtube.If someone from Europe is reading this and has an ID.4 1st Edition, please take a picture of the headliner control. Also, those who have any other trim, please provide a picture and the trim you have.