This doesn't look good. I just talked with my "preferred dealer", they don't have anybody specializing in EV vehicles. They also had no idea I had a reservation in for an ID.4 at their dealership and they didn't expect any vehicles in until mid summer. I am going to give them a day or so to answer a few questions. If they can't answer them to my satisfaction, I am going to either call VW to change preferred dealerships, or cancel my reservation.
EDIT: Just got off the phone with VW ID.4 Customer care, they said it was no issue to change preferred dealers up to the point the vehicle is going to be delivered.

The rep I talked with was very helpful and said it was only 3 mouse clicks to change the dealer.