[TurbineFix]

Hello, has anybody's charge port door got stuck shut by chance? Mine did and I had to finally "pop" it open to charge the vehicle. Well, when I popped it, it broke the plastic inside and the door itself was slightly bent. Very happy with my dealer taking care of it for me at no charge.

 

[EV-Driver]

Was your car locked when you pried the door open? I discovered that it locks when I went to plug in my charge cord. Unlocking the car released the charge port door.

 

[TurbineFix]

Was your car locked when you pried the door open? I discovered that it locks when I went to plug in my charge cord. Unlocking the car released the charge port door.

Not sure but that's something I'll definitely check. Thanks!

 

[Huey52]

"Don't force it." Yes, it locks, as do many ICE fuel flaps.

Good to hear the dealership replaced it regardless.

Hello, has anybody's charge port door got stuck shut by chance? Mine did and I had to finally "pop" it open to charge the vehicle. Well, when I popped it, it broke the plastic inside and the door itself was slightly bent. Very happy with my dealer taking care of it for me at no charge.

 

[TurbineFix]

Thanks for the advice, I don't recall seeing anything on it in the manual.

 

[egsell]

I had exactly that happen within the first week of having the car. My daughter figured out that unlocking the car unlocked the cap. Who knew?

 

[JimmyVW]

Default behavior for 9 out of 10 cars in Europe.
don’t they lock in US model (petrol) cars?

 

[Tinman]

don’t they lock in US model (petrol) cars?

Some do, some don't. ID.4's door looks a lot like the kind you push in a bit to release a spring catch. Ford's EZ-Fill door is like that.

 

[gtwhitegold]

I almost forgot about using the key to unlock the charging cable early on. It was supposed to be on automatic unlock after charging and I tried to disconnect via the software, both to no avail. I guess that it took me about 15 minutes to remember to unlock the car to disconnect. I must have looked like a girly man while I was trying to figure it out.

 

[currahee66]

The port door lock will depend on the proximity of the key.

 

[Neil]

The port door lock will depend on the proximity of the key.

Even if the car isn't set for proximity unlock?

 

[JimmyVW]

Mine only unlocks on keyfob unlock or when I open one of the front doors. Car unlocks the doors fine on approach, but then doesn’t unlock the charging door at that moment.

 

[Erhard]

I had the same issue and realized I could open it with the fob

 

[Kayaxeman]

Hello, has anybody's charge port door got stuck shut by chance? Mine did and I had to finally "pop" it open to charge the vehicle. Well, when I popped it, it broke the plastic inside and the door itself was slightly bent. Very happy with my dealer taking care of it for me at no charge.

We had this issue several days ago. The charging port door would not open, so we were unable to charge the car. We wound up having to pop it off, breaking the door cover tabs. Yes, it was unlocked (we tried numerous times locking and unlocking). My wife and I had both experienced previous times when it took several tries to open the charging port door. Our dealer is taking care of it. They think that the actuator failed. It does bother me that such a small thing is capable of rendering the car unusable. Hopefully this will never happen again, but if it does, it would be nice to know a way around it without breaking the door. We get the car back tomorrow.

 

[TurbineFix]

I feel your pain! Same exact thing happened to me at work and I had to break it to get it opened...ouch!!! Good news is the dealer repaired it for no cost. Maybe the next software update will take care of it for us.

 

[TurbineFix]

Recently it happened again to me but this time I pressed the lock/unlock button 3 or 4 times with the key fob and it unlocked and opened with no problems.