First, congrats on your AWD 😎.First Post - New AWD Pro owner:
Went to Electrify America station today in Marlboro MA and couldn't get the charger to start, it asked me to disconnect and I couldn't do that either. I called EA and got a very quick and helpful response. They had me press the lock button and then the unlock button 3 times, I was then able to disconnect. They had me "hang up" the cord, then walked me through starting a new charging session on my phone first (ignore the big screen that says plug in first). They told me the "pump number" was printed at the top of the charger after the dash (very useful information). Once that was done I plugged in and charging went very well with no other problems. Charged from 44% to 100% in 58 minutes. Planning a 200 mile trip with weekend with no additional charging.
Charging is gettin easier. Back in March, I ended calling EA for my first 4 charges, you'll learn the unlock and charge process quickly.
There's an easier way to charge, use the EA app in CarPlay for Apple and Android. I don't know what it's called in Android 😁.
Soon you'll be at Charging 202 😉.
Check here and YouTube for all kinds info.
I suggest that you check other charging facts here before leaving your ID4 at 100%.