Has anyone found a remedy to this problem? I’d rather avoid a trip to the dealer.
I plug in the charger, it blinks green and red, and on the cockpit display it reads “Only emergency charging is currently available. Please see owner’s manual.” (The manual says “the charging connector is not fully locked”.)
After plugging it in, you can hear several clicking sounds coming from the port as it tries to initiate charging. Then it faults. It draws 1kW, no more. I’ve experienced this on my brand new ChargePoint Home Flex as well as a public Level 2 charging station. I haven’t tried a DC fast charger. I also don’t know how to do a “hard reset”. Holding down the on/off button for a long time doesn’t do anything.
I plug in the charger, it blinks green and red, and on the cockpit display it reads “Only emergency charging is currently available. Please see owner’s manual.” (The manual says “the charging connector is not fully locked”.)
After plugging it in, you can hear several clicking sounds coming from the port as it tries to initiate charging. Then it faults. It draws 1kW, no more. I’ve experienced this on my brand new ChargePoint Home Flex as well as a public Level 2 charging station. I haven’t tried a DC fast charger. I also don’t know how to do a “hard reset”. Holding down the on/off button for a long time doesn’t do anything.