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Charging issues and Saved Locations function “not available yet?!?"

5731 Views 10 Replies 6 Participants Last post by Pizza, 12 mo ago

ID.4intheBurg

Discussion Starter · Jul 27, 2021

I’ve had my ID.4 FE for about 3.5 weeks. Twice it has lost/forgotten my saved charging locations. Both times I re-added them. This morning I got up to find the charge light Red. I don’t think it charged at all overnight. I’ve tried multiple times but can’t get it to charge more than 30 seconds before it turns red again.
And now the Locations are not just lost, it says “This function not available yet.” I have shut off and restarted the car several time and message persists. Anyone seen this before? Any tips for either the Red light or location message?
FWIW SOC is 52%. I’m at home on a L1 charger (while we wait for the electrician to install the L2 JuiceBox).
And can anyone verify whether I can put these frustrations behind me once my JuiceBox is installed? We got a smart EVSE in hopes of better schedule setting, tracking, etc. I’m really hoping it will bypass all of this…

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fiehlsport

· #3 · Jul 27, 2021

This just happened to me for the first time two days ago! My vehicle wouldn't charge no matter what, because the scheduled charging pane just wouldn't load. Driving the car around seemed to fix it for me, I was able to plug in later that night and it adhered to the schedule. (I have 3 consecutive timers set, which gets me close to 70-80% every night. Still doesn't work great, but better than nothing)

Doing a screen reset (holding down power button) did not work. I assume a 12V battery pull would work, but wasn't needed in my case.

Once the scheduled charging bug is fixed, you won't need the Smart EVSE as the car will handle charge scheduling. I got a "dumb" EVSE to bridge the gap for now.

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fiehlsport

· #5 · Jul 27, 2021

mlsstl said:
I have not set any "saved charging locations" and have had no problem with charging, either at home or at area Electrify America locations. Offhand, I'm not sure what the point is of a "saved" charging location, but am wondering if it is tied to the problematic scheduled time charging that is awaiting a software update. Have you tried deleting the saved charging locations and just charging the car without those?

It is so when you plug in at home, the car automatically waits until your scheduled time to get the cheapest electricity rate. If you plug in at work or another public charger, it'll charge immediately. This way you never accidentally charge at peak times @ home. (When the feature works, that is)

You can't delete the saved charging locations when this "This function is not available yet" bug is present since the whole preference pane is locked out.

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