2021 VW ID.4 1st, Dusk Blue
I took delivery of my ID.4 on Tuesday night. On Wednesday I noticed that there are small but deep scratches on the lift gate, so I took it back to the dealer’s detail shop to see if they could be buffed out. He informed me that they are so deep that they could not be buffed or wet sanded out, AND there are exact symmetrical scratches on the opposite side as well. These are right below the glass on the lift gate. They feel like a twine rope was pulled taught across the ridge there. I have to go back to the dealer and speak with the GM tonight. Any advice? What would you all ask them to do? The head of the detail shop said repainting is the only way to fix it, but with less than 100 miles that just seems crappy. Aside from that issue I love the car!