Last month when I took my car to Donaldsons VW, in Sayville, NY for warranty work I was provided a loaner
-
Add Yours: VW ID. Buzz Owner's Registry
Did you get a loaner from your dealer?
1 - 20 of 50 Posts
This discussion reminds of a current windshield replacement TV ad. They cite to just drop off your vehicle and go about your day and they'll call you when it's ready. But how do you do that if you don't have someone to drop you off on both ends of the process? Pay twice for taxi/Uber? 
Yes, VW should provide a loaner for warranty work. I always got a loaner with Audi (calling ahead a reasonable amount of time before the appt, or better requesting when making the appt). Audi would even drive you to your place of business on both ends in lieu of a loaner.
I haven't needed one yet with VW but will try to remember to log here in the future.
Yes, VW should provide a loaner for warranty work. I always got a loaner with Audi (calling ahead a reasonable amount of time before the appt, or better requesting when making the appt). Audi would even drive you to your place of business on both ends in lieu of a loaner.
I haven't needed one yet with VW but will try to remember to log here in the future.
My friend Don got a loaner from Platinum VW in Hicksville, NY
www.vwidtalk.com
Don's car has issues
My friend Don and I both picked up our FEs on March 26 at Donaldsons VW in Sayville, NY. We did not meet until a few weeks later at an ID.4 event at the same dealer. Since then, we have compared notes about our cars on the phone several times. I briefly mentioned the problem Don was having with...
www.vwidtalk.com
So you didn't have to "take the last train to Clarksville ..." Nice!
Sorry, I'm sure you've heard that more than you care to.
Sorry, I'm sure you've heard that more than you care to.
No loaner for me. Coastal VW Hanover, MA
I actually made my 1st annual service appt in-person a month prior, just in case there were parts that needed to be ordered. I also requested a loaner and was told that they would try but had very few available vehicles, which is very understandable given how few new vehicles are on their lot; many other dealerships in the same boat (Felicity Ace pun intended).
My service was only about 90 minutes* however and as I brought my iPad it passed quickly (theory of relativity?).
They did have to order rear seatbelt recall parts. Presumably they couldn't order until they inspected same and determined they were necessary.
Also as it was cool that day early this week there was minimal bulge in my taillight panel so they balked on that TSB item. But as I cited in my subject thread I'm now going to wait until there's a better solution anyway.
I most always got a loaner from my Audi dealership, but those were certainly much more normal times then the present dealership vehicle shortage.
I commence my 2nd year adventure Today! 😉
* that's certainly all it should have taken for:
[X] Recall 94o6 Headlight Caps Horizontal Aim (5 minutes?)
[X] Service Action 92E3 Heated Washer Jet Wiring Harness (another short time item?)
[X] State Inspection sticker (likely most of the time awaiting that dedicated bay)
[X]
![Rectangle Font Circle Magenta Paper]()
I actually made my 1st annual service appt in-person a month prior, just in case there were parts that needed to be ordered. I also requested a loaner and was told that they would try but had very few available vehicles, which is very understandable given how few new vehicles are on their lot; many other dealerships in the same boat (Felicity Ace pun intended).
My service was only about 90 minutes* however and as I brought my iPad it passed quickly (theory of relativity?).
They did have to order rear seatbelt recall parts. Presumably they couldn't order until they inspected same and determined they were necessary.
Also as it was cool that day early this week there was minimal bulge in my taillight panel so they balked on that TSB item. But as I cited in my subject thread I'm now going to wait until there's a better solution anyway.
I most always got a loaner from my Audi dealership, but those were certainly much more normal times then the present dealership vehicle shortage.
I commence my 2nd year adventure Today! 😉
* that's certainly all it should have taken for:
[X] Recall 94o6 Headlight Caps Horizontal Aim (5 minutes?)
[X] Service Action 92E3 Heated Washer Jet Wiring Harness (another short time item?)
[X] State Inspection sticker (likely most of the time awaiting that dedicated bay)
[X]
1 - 20 of 50 Posts
