Last month when I took my car to Donaldsons VW, in Sayville, NY for warranty work I was provided a loaner
Maybe you could do an "extended test drive" of a car at PrimeVW and tell them that you will trade it for your car when yours is fixed.Experiences to date~
~ Shearer VW in Burlington VT (service done each occasion in 2 hours.) Related with my e-Golf: had a CamBus ECU failure requiring replacement: was given a Passat & told to not pay for gas. If it needed a refill, come in: they would take & fill it up & send me on my way. Repair to 7 calendar days to complete. Brought the Passat back with an empty tank.
~ Capitol City VW of Montpelier (actually Berlin) VT: courtesy car (an ID4) to & from the dealer to work (local surrounding towns only OR home, with pickup back to the dealer). No loaner available disclosed.
~ PrimeVW of Saco, ME: referred to "your local Enterprise Rent-a-Car" i.e. Go Pound Sand Sucker...
In another thread a posted my experience with the dreaded “electrical system fault”.
my dealer was wonderful. I called them when my car stopped. I was an hour away from the dealer. They immediately sent a truck. When I arrived at the dealer they had a loaner fueled up and ready to go. I didn’t even have to ask for it. I couldn’t ask for anything more.
Volkswagen of Clarksville
406 E Lewis and Clark Parkway
I'd hope for a Mazda CX-30 REX just for S&G... I know people who have been given a loaner CX5 when having a Tiguan serviced, for example.