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Door self opening during drive

22802 Views 317 Replies 48 Participants Last post by  rbdavis808
I have a "fun" problem which is unique to my car. Recently my driver door handle died. The emergency release works, but electronic part is not working. I have taken the car to the service a week ago to diagnose for this problem and now just waiting for the handle part to come in. Since I wasn't given an estimate when the part may arrive I decided to keep driving the car. Opening the door is a bit of hassle and driver door cannot be locked anymore, but this isn't as bad of an issue as the door may randomly open during the drive. It wouldn't be so much of an issue if it opened slightly but stay latched, but it can actually swing open if it happens during the turn so I keep my hand ready on the handle. So, yes, it will be eventually fixed, but I am really concerned with these electronic doors, the behavior of the faulty electronic mechanism and their longevity.

Summary all issues experienced:
  • Both interior AND exterior handles electronic mechanism for door opening sometimes work and other times don't or has delayed response
  • Random clicking sound from the opening motor when no actions are done with the door
  • Door may randomly crack open slightly when the car is parked
  • Door may randomly open while at the stop light, putting the car into Park
  • Driver side door cannot be locked from inside or outside
  • The inside door lock button does not always lock doors
  • Door may randomly swing open when someone is driving in the car
  • Random notifications in the mobile app that the door is opened when no one is opening the doors or near the car. (Could be several notifications within a few seconds)
  • Charging plug gets locked even when the car was done charging and set to release connector

Timeline of repair:
12/29/22 - Diagnosed for issue at VW service, part ordered, no eta for part, no loaner provided and kept the car
1/11/23 - Received loaner and left the car at the dealership, unsafe to drive with door opening randomly
2/1/23 - No update
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Passenger door would be even bigger safety issue if you are driving by yourself. At least with driver's door you can "catch it"
Not completely related, but just curious, has anyone ever experienced the outside door handle flipping up when pulled on?

I had to give the drivers door handles a good tug this morning to open it as it was iced shut. While it opened, it was not until I pulled hard enough that the door handle flipped up and the door released. I was surprised that this could happen. Does anyone know if this is normal and may be part of the manual release? While I would love to keep yanking on it to see if this happens again, I am concerned I would break something.
This is normal. Part of manual release system to use the key that is in the fob to unlock door.
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Yeah, that's how I have to open my door 90% of the time. By the way, it's been at the dealer for 2 days, but they're hopeful they can soon give me an ETA on the backordered handle the tech line told them I needed... They first thought I might need a new door harness. I told them I was surprised it's the handle and not the latch, and they may need to just send a whole new door (I'm getting a working car back one way or another after a reasonable time, even if it's off the lot, lol)
These doors take some getting used to for opening them so naturally people are immediately jumping to its a “problem.”We ALL had to get used to them. I think they my call it “progress.” Glad it wasn’t just my generation that gets caught! 🤣

Now you doors flying open well I am pretty sure the computer logs that so it shouldn’t be a problem to fix the few newbies reporting that. But in fact that hasn’t been a problem since the 1960’s or 1970’s as far as I have ever heard.
These doors take some getting used to for opening them so naturally people are immediately jumping to its a “problem.”We ALL had to get used to them. I think they my call it “progress.” Glad it wasn’t just my generation that gets caught! 🤣

Now you doors flying open well I am pretty sure the computer logs that so it shouldn’t be a problem to fix the few newbies reporting that. But in fact that hasn’t been a problem since the 1960’s or 1970’s as far as I have ever heard.
Dude, you already did your condescending dismissive gatekeeping in this thread...I get that you don't want the car to get a bad name, and I get your frustration with people who just haven't read the manual, and maybe that first-time poster above really is part of a spamming conspiracy...but why can't you just let us grownups with actual problems discuss them in peace?
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What are you so upset about? Am I wrong that everyone has problems with theses doors because engineers consider this progress? We all have to learn how to use them, right?
No, some of us don't have to learn to use them, we have to take them to get fixed because they're faulty. Go ahead, next tell us to post the work order to prove to help others, like some sort of delusional inside joke.
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So you are saying that a single one of VW ID.4 drivers have not had to learn how to use these handles? I call BS

And by the way nobody is stopping you from getting you car’s problem fixed.
So you are saying that a single one of VW ID.4 drivers have not had to learn how to use these handles? I call BS
Not sure I read that correctly, but reading all these threads regarding the handles has always been odd to me. Still waiting on my ID, which is going to enter production in two weeks, but I did have one for a testdrive overnight. Plenty of stops and switching the driver multiple times, someone on the backseat.

No one noticed anything new/different/odd about how the doors operate. I just used them like I've used car doors all my life. Granted, we didn't use keyless entry, but I don't think that changes anything?

Of course, maybe Euro version has different door handles, then..?

So, to loop back, not sure if that was the claim made, but I did not need to learn anything to use the doors of and ID.4 for the overnight test-drive and I don't expect the ID.5 GTX to be any more complicated once it arrives.

That's not to gloat about anyting. I pulled the handle - the door opened. As expected. From and into the car. I honestly am yet to understand what is supposedly new or different on the ID.4 compared to every other car I've driven in the last 20+ years.
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No one noticed anything new/different/odd about how the doors operate. I just used them like I've used car doors all my life. Granted, we didn't use keyless entry, but I don't think that changes anything?
ID.4 doors don't work like every other door you've used all of your life. On the doors you've used all of your life, you pull on a door handle and the door handle moves a significant distance as it actuates the mechanical door latch release. On the ID.4, the door handle moves a smidgen and (usually,) electronics triggers the release of the door latch. If that fails, the ID.4 then lets you pull the handle further and mechanically release the door latch in the conventional fashion.

But this system is very complex and, based on reports here in this forum, quite prone to a variety of failures including failures where it 1) won't electronically release the door latch on command and 2) releases the door latch UNCOMMANDED.
I don't know what to tell you. It's over 12 months since the test drive. Two drivers, several swaps of during the evening, one passenger in and out of the car, returned the car in the morning.

Not one of the three noticed anything "odd" about the doors and most certainly no one had to learn anything. That includes the then 8-year-old passenger.

Obviously I said nothing about the doors opening during a drive or not opening when needed. Merely wondered about all the various comments about that something needs to be learned to open the doors.
Merely wondered about all the various comments about that something needs to be learned to open the doors.
Nah, don't worry. When working properly, I think the doors are kind of cool with their power-assist. The troll was just insinuating that some of us with faulty or malfunctioning doors just haven't adapted to some of the car's quirks. Then threw out that nonsensical straw-man argument because he seems to like being manipulative and obtuse.
I am over month waiting for part now, starting to enjoy the loaner simplicity
I am over month waiting for part now, starting to enjoy the loaner simplicity
I just experienced the same issue.
What part did the dealer order?
I just experienced the same issue.
What part did the dealer order?
According to my initial service request they listed handle needed replacement but I insisted they would check again. They also had another car at the same time with same issue so I assumed they are aware of all parts needed
I'm only 8 days in, and I can't say I'm enjoying the Tiguan loaner, considering I just paid $50 to fill the gas tank. I got a response today that they have "only an estimate" of Feb. 8th... All I know is they're waiting for a backordered handle, though I should probably get some more details in writing. No - what I really need to get are my carseats back! At least I know the car is unlocked... and apparently the door is open, at leas according to the app.
I can't say I'm enjoying the Tiguan loaner,
You are not enjoying normal door handle and touch lock that works?
I'm only 8 days in, and I can't say I'm enjoying the Tiguan loaner, considering I just paid $50 to fill the gas tank. I got a response today that they have "only an estimate" of Feb. 8th... All I know is they're waiting for a backordered handle, though I should probably get some more details in writing. No - what I really need to get are my carseats back! At least I know the car is unlocked... and apparently the door is open, at leas according to the app.
I got an update of February 8th today as well. Not much hope though especially when someone mentioned they are going to redesign the part in another thread...
Been about 2 weeks waiting on an update from the dealer. They say they'll have to replace my passenger side door handle as it has been opening spontaneously. Anyone in CA know if this will qualify for lemon law if my car is still in the shop for 30 days waiting on parts? Very tempted to get a lemon law refund and go buy a model y now that they're the same price as a 2023 id4 AWD....
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