[majorgearhead]

Background:
I own a 2020 Chevy Bolt EV and a 2021 VW ID.4 FE. I have the ID.4 free charging option set as my default plan on my EA account. It is an account wide option and not just an app option. Today my wife was driving the bolt and had to do a charge at EA and it charged the car up for free.

I had not previously tried to do this before as I have no need to DCFC charge the Bolt at this point, but I don’t think it should work this way, nor do I think we should have to scramble around with the app to set the profile so they can collect payment properly. I guess this will be worked out when plug and charge is active maybe. Just thought this is interesting and I hope we don’t loose our free ID.4 charging because my wife unknowingly charged against it in a Bolt.

Anyone else have experience with this?

 

[Victor3576]

My wife charged leaf for first time outside hoke at EA charger using the ID4 account and it charged $ i think leaf uses different connector so it knows its not ID4. Regardless we dont intend to fast charge leaf or ID4 at EA

 

[majorgearhead]

I talked with EA. They advised that since I have two EV’s I should be initiating all of my charges via “swipe to start” but first selecting the plan for the particular car I am charging. For me I think I am going to keep the ID.4 plan as default and continue to use NFC tap to start for that vehicle, and in the rare occasions I need to charge the Bolt I will go into the app at the station, select the normal plan and swipe to start.

They did tell me I was not going to lose my account privileges due to this which is good because this is a usability issue on their side.

Maybe Plug and Charge will tie to the right plan and we can set a default plan separately for the Tap to Charge and everything will work out.

 

[ID44]

why would you think you’d lose your account - where does it say “do not charge any other car using this plan?” It seems like the plan description indicates the plan follows the driver not the car “enrolled drivers enjoy 3 years of..”

And how would they do that if they can’t detect the car? And if they can detect it, wouldn’t they just autoblock/switch?

They did tell me I was not going to lose my account privileges due to this which is good because this is a usability issue on their side.

[/QUOTE]

 

[VW TECHNICIAN]

why would you think you’d lose your account - where does it say “do not charge any other car using this plan?” It seems like the plan description indicates the plan follows the driver not the car “enrolled drivers enjoy 3 years of..”

And how would they do that if they can’t detect the car? And if they can detect it, wouldn’t they just autoblock/switch?

That will be in next update on ID4 and after that once EA gets updated it will lock you out from using it on any other EV....regarding do they know if ID4 is connected or not ...they can definitely see what is connected to charging cable.

 

[Phill76]

Maybe Plug and Charge will tie to the right plan and we can set a default plan separately for the Tap to Charge and everything will work out.

I read the article about this from November 2020. Is that coming soon?

 

[VW TECHNICIAN]

I read the article about this from November 2020. Is that coming soon?

Beginning of August.

 

[ID44]

That will be in next update on ID4 and after that once EA gets updated it will lock you out from using it on any other EV....regarding do they know if ID4 is connected or not ...they can definitely see what is connected to charging cable.

Interesting, so kindof like Tesla?

What info is transmitted by other cars over CCS? Model? Make? VIN?

And will this apply for Audi etron, q5e and Q4 too? Or just ID4?

 

[VW TECHNICIAN]

Interesting, so kindof like Tesla?

What info is transmitted by other cars over CCS? Model? Make? VIN?

And will this apply for Audi etron, q5e and Q4 too? Or just ID4?

It all depends what type of information are set in the module....this module is still not used for now....and it iseasily capable for plug and charge like Tesla on his network....

 

[ARob]

Interesting, so kindof like Tesla?

What info is transmitted by other cars over CCS? Model? Make? VIN?

And will this apply for Audi etron, q5e and Q4 too? Or just ID4?

Yes, PnC is much like how Tesla owners charge on SC.

PnC uses certificates, much like computers. A certificate issued to a vehicle probably contains identifying info about the car, like MAC address of the charging port or VIN to verify the authenticity of the EV matches the certificate. Similar to how computer certificates use hostname or IP address in the authentication of a certificate.

Absent the PnC certificate exchange, I don't believe the data identifying the car itself is involved when external app authentication is involved.

 

[Skirmish]

I don’t have a copy of the user agreement everyone signed but this is from the VW site:

Available on MY21 ID.4 vehicles. 3 years of unlimited charging begins upon vehicle purchase. Non-transferable. Not available for commercial use, such as ridesharing. Requires Electrify America account, app, enrollment in ID.4 Charging Plan, and acceptance of Terms of Use. After user-initiated charge session stop or vehicle reaches full charge, and 10-min grace period, Idle Fees will apply and user is responsible. In the event of suspected fraud or abuse or other unforeseen events, Volkswagen of America may discontinue or modify the offer in its sole discretion. Frequent and consecutive charging can permanently decrease battery capacity, which may not be covered by your vehicle’s warranty.

Charging another car is not only against the agreement but would be considered stealing and fraud.

 

[sprylo]

why would you think you’d lose your account - where does it say “do not charge any other car using this plan?” It seems like the plan description indicates the plan follows the driver not the car “enrolled drivers enjoy 3 years of..”

The Terms and Conditions are very clear. Right in the first paragraph, there's this (italics mine):

This Plan provides 36 months of complimentary DC fast (CCS) and Level 2 charging sessions for your 2021 Volkswagen ID.4, starting from the date of vehicle purchase, at no additional cost.

...and a little further down (bold in original)...

You may only use this Plan for charging the ID.4 whose VIN you submitted when signing up for this Plan on your Electrify America account. No other vehicle is eligible to receive charging under this Plan through your account, whether owned by you or others.

 

[Huey52]

I'm just glad to see that "Plug & Charge" appears to be on the near horizon! 😁

 

[JimmyVW]

I'm just glad to see that "Plug & Charge" appears to be on the near horizon! 😁

well, definitely not in 2.3 yet. I'd guess it will be somewhere next year.

 

[Huey52]

VW Technician sited "beginning of August" unless I am misinterpreting the thread progression input.

Plug & Charge implementation could very well be on the EA side of things?

well, definitely not in 2.3 yet. I'd guess it will be somewhere next year.

 

[JimmyVW]

VW Technician sited "beginning of August" unless I am misinterpreting the thread progression input.

Plug & Charge implementation could very well be on the EA side of things?

Well, how i understand it, it's a universal standard, for "bi-directional charging" defined by ISO 15118.
A standardization to talk between the (EA) pump and the charger, and this will need to be added via OTA update (and is not in 2.3 yet).
more info: F. Outlook: the future of charging

But possibly they could create some custom hack to make it work between just EA and the VW cars. Unsure.

 

[VW TECHNICIAN]

I would advise Moderators to lock this out .
This type of conversations should be done privately.. Terms & Conditions are already posted by @sprylo .

 

[majorgearhead]

Background:
I own a 2020 Chevy Bolt EV and a 2021 VW ID.4 FE. I have the ID.4 free charging option set as my default plan on my EA account. It is an account wide option and not just an app option. Today my wife was driving the bolt and had to do a charge at EA and it charged the car up for free.

I had not previously tried to do this before as I have no need to DCFC charge the Bolt at this point, but I don’t think it should work this way, nor do I think we should have to scramble around with the app to set the profile so they can collect payment properly. I guess this will be worked out when plug and charge is active maybe. Just thought this is interesting and I hope we don’t loose our free ID.4 charging because my wife unknowingly charged against it in a Bolt.

Anyone else have experience with this?

BTW I did call EA after this incident since it does technically violate the TOS I signed. I explained the accident and they said that is fine just don’t do it again. So now when we have to DCFC the bolt I just initiate it from the app and change the plan to the paid one. Still VERY crappy I have to go through gesticulations to help them collect money, but better to be on the right side of the contract. Plug and charge will fix this due to not having to use the app for ID.4 charging. I can then set the app to the paid plan by default so I can tap to charge on the Bolt.

Whoda thunk someone would own multiple EV’s that would need to use EA. EA sure didn’t.

 

[ARob]

BTW I did call EA after this incident since it does technically violate the TOS I signed. I explained the accident and they said that is fine just don’t do it again. So now when we have to DCFC the bolt I just initiate it from the app and change the plan to the paid one. Still VERY crappy I have to go through justifications to help them collect money, but better to be on the right side of the contract. Plug and charge will fix this due to not having to use the app for ID.4 charging. I can then set the app to the paid plan by default so I can tap to charge on the Bolt.

Whoda thunk someone would own multiple EV’s that would need to use EA. EA sure didn’t.

Lets hope EA does better with VW than Ford. MME users who use PnC after their 250kWh allotment is used pay the Pass price, even if they have Pass+ accounts.

At least EA will have time (3 years) for VW owners.

 

[Skirmish]

BTW I did call EA after this incident since it does technically violate the TOS I signed. I explained the accident and they said that is fine just don’t do it again. So now when we have to DCFC the bolt I just initiate it from the app and change the plan to the paid one. Still VERY crappy I have to go through gesticulations to help them collect money, but better to be on the right side of the contract. Plug and charge will fix this due to not having to use the app for ID.4 charging. I can then set the app to the paid plan by default so I can tap to charge on the Bolt.

Whoda thunk someone would own multiple EV’s that would need to use EA. EA sure didn’t.

I don’t know you and you don’t know me so this may not mean much but I’m pleased and impressed that you did the right thing. Seriously, well done. I hope the situation didn’t cause too much stress but it’s nice to see a stand up guy.