[manuel10]

Hi there,

Just sharing my case seeking for advice or similar experiences.

After 4 days with the car I got a red alert reading "Electric Drive Not Working Correctly. Stop vehicle safely." And it wouldn't move at all.

The dealership picked the car and has it with them for the last 2 weeks. They don't know what's wrong with it, don't know when they will know, how bad it is, how long it will take or how serious is the issue....

Anyone with a similar experience? I asked for a brand new ID4 but it seems is not an option.

Would you wait or try and get a refund?

Thanks in advance.

 

[voxel]

What does it show on the main infotainment screen? If you see a yellow highlighted part on the car, it could be battery coolant pump bubble or failure of it.

Pro S Battery Coolant Pump failure after 1300 miles!!

After 4 weeks of ownership got the 'Electrical system not operating correctly' message. Took the car in for service today and they found the issue to be the coolant pump. Shockingly, told car cannot be driven until replaced, no parts available and there is no loaner car in place for ID.4's. The...

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Warning light on the dash

Just got back home after work and a yellow warning light came on saying electrical system not working correctly. The car behaves normally. Any experience with that one?

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Service light 6-weeks from delivery! Coolant pump failure?

Hello, I just recently purchased my ID4 about 6 weeks ago, and noticed two days ago that all the service lights are on. Electrical system not working, but also front assist not available and airbag errors. It’s also making a weird humming sound. Not how it does when you drive the car but like...

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Electrical Drive System Fault on Day 3 :-(

I have had the car for 3 days and it will go into service for the first time tomorrow. Warning lights came up indicating a fault in the electrical drive system and that travel assist is not available. Oh man...

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Faulty coolant pump cases with the ID. 4

Let's see how many people had this annoying problem with the coolant pump! There are many threads around here but non of them keeps actual count of the number of cases. You can also reply if your problem got resolved and how long did it take. The cases are usually starting with a yellow or red...

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My ID.4 w 1601miles just failed

I was driving around yesterday, everything was fine. Stopped to pick up some items, went out to the parking lot, jumped in and stepped on the brake. The display lit up. I go to select reverse, and nothing happen. The car just rolled. Went to drive, the same thing happened. The dash lit up...

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Mechanical issues

I thought I’d start a new topic on mechanical issues since everything else has been about software so far. What mechanical or body issues have you faced so far? I’ll kick it off with the next post.

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I had the same error but my ID.4 shut down 5-10 second after (just as I was moving to the left turn lane) so I suspect it is not the same problem:

Electrical system failures... due to water... thread...

I want to keep this thread open for a while to see how many folks have (or will) encounter this issue. This is not related to the battery coolant pump nor steering position switch. Problem: ID.4 will fire a series of errors “Electrical system not working correctly”, "Travel Assist...

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[Eric Nay]

I realize it may be difficult, but their service people will learn how to deal with this at some point. It might as well be sooner rather than later. You just have to turn into a raging jerk, kind of like an American! ;-)

 

[VW TECHNICIAN]

Without obd2 modules scan it is not possible not even for me to figure out what is it....
Ask them to give you ODIS scan print out and i will be able to tell you what it is.

 

[manuel10]

Thanks a lot Voxel, I will have a look at the links shared.

Eric, I think we shouldn't need to force them into looking for their consumers. We are not buying a mobile phone, and VW is not an small starter. Their vehicles should work and they should know how to fix them at least. However, I can be patient.

VW Tech, thanks for the reply I will ask for the ODIS scan.

I guess my question is, would you think once the car is fixed it remains as a "brand new car" or am I receiving a "refurbished" car?

 

[Sam Raj]

No your car is still brand new. It’s like if an ICE gets an oil leak or something it doesn’t become refurbished just had a issue that was resolved

 

[VW TECHNICIAN]

Thanks a lot Voxel, I will have a look at the links shared.

Eric, I think we shouldn't need to force them into looking for their consumers. We are not buying a mobile phone, and VW is not an small starter. Their vehicles should work and they should know how to fix them at least. However, I can be patient.

VW Tech, thanks for the reply I will ask for the ODIS scan.

I guess my question is, would you think once the car is fixed it remains as a "brand new car" or am I receiving a "refurbished" car?

If fixed properly without throwing parts on and guessing it will be OK.
I'm facing a lot of technicians that have learned throwing parts at the car until is fixed. When you have wiring....connectors or ground issues it will never get fixed it will always be band aid.
So my answer is Yes if done correctly and found root cause of malfunction.
Many networking related issues require knowledge and understanding how to troubleshoot. No scanner will help you there....

 

[manuel10]

If fixed properly without throwing parts on and guessing it will be OK.
I'm facing a lot of technicians that have learned throwing parts at the car until is fixed. When you have wiring....connectors or ground issues it will never get fixed it will always be band aid.
So my answer is Yes if done correctly and found root cause of malfunction.
Many networking related issues require knowledge and understanding how to troubleshoot. No scanner will help you there....

Thanks again for your reply!. I finally got an answer of what the issue is. It seems to be a Semi Conductor in the Control Module of the DC. The dealership says it is easy to fix and wont affect the car in the long run