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ID.4 FE Blue
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Discussion Starter · #1 ·
I have had the car for 3 days and it will go into service for the first time tomorrow. Warning lights came up indicating a fault in the electrical drive system and that travel assist is not available. Oh man...

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I have had the car for 3 days and it will go into service for the first time tomorrow. Warning lights came up indicating a fault in the electrical drive system and that travel assist is not available. Oh man...

View attachment 2032 View attachment 2033
Did you try to reboot the system? Hold down the on switch on the screen until it goes black. Then wait 10 seconds and turn back on. Just a thought, but may be worth trying.
 

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ID.4 FE Blue
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Discussion Starter · #3 ·
Did you try to reboot the system? Hold down the on switch on the screen until it goes black. Then wait 10 seconds and turn back on. Just a thought, but may be worth trying.
Thanks! After my wife got home I wanted to see the alerts and they were gone. Will have it checked at VW anyway. I assume the car has a log for these events. I fear that the dealership having no experience with these cars may be a problem...
 

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Thanks! After my wife got home I wanted to see the alerts and they were gone. Will have it checked at VW anyway. I assume the car has a log for these events. I fear that the dealership having no experience with these cars may be a problem...
Thanks! After my wife got home I wanted to see the alerts and they were gone. Will have it checked at VW anyway. I assume the car has a log for these events. I fear that the dealership having no experience with these cars may be a problem...
Most likely was just a software glitch similar to what sometimes happens with a computer or Iphone. In most cases a reboot will reset the system.
 

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Most likely was just a software glitch similar to what sometimes happens with a computer or Iphone. In most cases a reboot will reset the system.
Be that the case (or not), it wouldn't make me feel any more comfortable. I haven't owned a car that randomly displayed one warning light (let alone multiple). I don't want to ever be guessing whether something is actually wrong, or is just a glitch that I can resolve/ignore.

I'd hoped the software would be more fully baked with the delays we've had. If this isn't a glitch, that's also cause for concern. Whatever the cause, I hope it's an isolated case, at least.
 

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ID.4 1st Glacier White w/Lunar Gray - order 9/23
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You could also check the condition of the sensors/camera - bugs/dirt can accumulate even overnight.
 

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2021 VW ID.4 1st Edition, Dusk Blue <3
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Be that the case (or not), it wouldn't make me feel any more comfortable. I haven't owned a car that randomly displayed one warning light (let alone multiple). I don't want to ever be guessing whether something is actually wrong, or is just a glitch that I can resolve/ignore.

I'd hoped the software would be more fully baked with the delays we've had. If this isn't a glitch, that's also cause for concern. Whatever the cause, I hope it's an isolated case, at least.
Yeah, I'm not worried about glitches in the infotainment system as that is basically kept separate from actual driving/core operational functionality, but this is concerning to me. You may be able to read the codes/logs yourself if you have an OBD dongle of some kind
 

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Happy owner of a blue ID.4 FE
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I remember similar things reported by Bj枚rn Nyland and BatteryLife Chris on their ID3s, albeit on earlier software versions. For Bj枚rn it mysteriously went away too.
My take is it鈥檒l be another 2 releases until all the gremlins are evicted. At least it鈥檚 software and not faulty hardware parts that require a recall.
 
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Dusk Blue ID.4 FE, 2X - 2004 Phaeton V8
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Be that the case (or not), it wouldn't make me feel any more comfortable. I haven't owned a car that randomly displayed one warning light (let alone multiple). I don't want to ever be guessing whether something is actually wrong, or is just a glitch that I can resolve/ignore.

I'd hoped the software would be more fully baked with the delays we've had. If this isn't a glitch, that's also cause for concern. Whatever the cause, I hope it's an isolated case, at least.
You get used to it! There is occasionally a random bad sensor read on the Phaeton that might flash a warning, and once half of the car shut down like it had a stroke and the alarm would not go off! After sitting all night it was fine and never happened again. I will never know why..... Also a low systems battery on that car would cause plenty of weird errors.

All of the controllers log all faults with the time they occurred and any other relevant data for review, so what happened is still there in the logs. And so many of these systems depend on each other so much that one bad read on one can cause everyone to be unhappy. I'm usually of the mind that if they don't come back and everything works, it was just a transient and nothing to worry about too much. But if they reoccur then there is a problem.
 
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ID.4 FE Blue
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Discussion Starter · #10 ·
Yeah. I am hoping it was just a glitch. I will still have it checked anyway tomorrow. I kind of agree that this is not supposed to happen...
 
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I hope this true story helps, M.B:

I'd had my eGolf about 6-8 months, and was coming home from a road trip worried that I was down to just a couple of miles of range. About 50 feet from my house the car went crazy. Flashing red lights everywhere and a warning that the care had a total power failure and would completely shut down in 5, 4, 3... I made it into my garage in a total panic. I thought maybe this was a result of driving the battery down too far, so I immediately plugged the car in. More flashing red lights, and a message on the screen that the car could not be charged. Even if I could start the car again, there wasn't enough power to go to a repair shop.

For once in my life I had a flash of sense, and went to my computer and did an Internet search on my situation. First thing that came up was a VW forum where the guy gave a couple of simple steps (start and stop the car four times) to clear the charging fault. Success! The car started charging. I read on, and he said the problem with his car was caused by the key fob. I didn't believe that -But at the dealer the next day they explained what had happened. I had begun receiving a "low-battery in key" warning. I planned to get around to it in a few days, mistakenly believing that as long as it still opened the door and started the car it was no big deal. The service tech told me that the fob and car maintain a constant stream of communication, and when the fob battery is low the onboard computer logs errors. Over five or six days the errors built up to a cascade failure. Correction was a simple matter of logging into the car's computer over the net, and clearing the cache. I was in and out of the dealer in 15 minutes, armed with new knowledge and a new battery in my key fob.

I came into the shop screaming bloody murder, and left with my tail between my legs as the whole thing was actually my fault. But I also came away knowing that:
1. software errors can be fixed easily and quickly
2. no matter how scary the warning lights, the car was not left un-drivable
3. chances are someone has had your problem before and you can get a lot of help/info via the Internet
4. modern cars are computers -when it doubt, reboot them

Believe me, I understand how you're feeling, M.B! It's not supposed to happen, but it sometimes does.
 

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I hope this true story helps, M.B:

I'd had my eGolf about 6-8 months, and was coming home from a road trip worried that I was down to just a couple of miles of range. About 50 feet from my house the car went crazy. Flashing red lights everywhere and a warning that the care had a total power failure and would completely shut down in 5, 4, 3... I made it into my garage in a total panic. I thought maybe this was a result of driving the battery down too far, so I immediately plugged the car in. More flashing red lights, and a message on the screen that the car could not be charged. Even if I could start the car again, there wasn't enough power to go to a repair shop.

For once in my life I had a flash of sense, and went to my computer and did an Internet search on my situation. First thing that came up was a VW forum where the guy gave a couple of simple steps (start and stop the car four times) to clear the charging fault. Success! The car started charging. I read on, and he said the problem with his car was caused by the key fob. I didn't believe that -But at the dealer the next day they explained what had happened. I had begun receiving a "low-battery in key" warning. I planned to get around to it in a few days, mistakenly believing that as long as it still opened the door and started the car it was no big deal. The service tech told me that the fob and car maintain a constant stream of communication, and when the fob battery is low the onboard computer logs errors. Over five or six days the errors built up to a cascade failure. Correction was a simple matter of logging into the car's computer over the net, and clearing the cache. I was in and out of the dealer in 15 minutes, armed with new knowledge and a new battery in my key fob.

I came into the shop screaming bloody murder, and left with my tail between my legs as the whole thing was actually my fault. But I also came away knowing that:
1. software errors can be fixed easily and quickly
2. no matter how scary the warning lights, the car was not left un-drivable
3. chances are someone has had your problem before and you can get a lot of help/info via the Internet
4. modern cars are computers -when it doubt, reboot them

Believe me, I understand how you're feeling, M.B! It's not supposed to happen, but it sometimes does.
I am not so quick to blame you. Logging more than a certain number of errors should not lead to cascading failure. I think many consumers would ignore a battery low warning until the key won鈥檛 work.
 

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VW ID.4 1st Max | Mangan Gray
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Did you try to reboot the system? Hold down the on switch on the screen until it goes black. Then wait 10 seconds and turn back on. Just a thought, but may be worth trying.
that only works for infotainment freezes. Drivesystem is an another system.

The best you can do is literally park the car, close it, walk away and wait 15 mins. "most" errors will be gone because the main system will go to sleep/shutdown and when you pick it up again will fix itself/restart it. Personally the only errors I got are the TA/LA not available (2x till now). A restart would fix it.

If the errors gets repetitive and doesnt get away after a restart like the drive system, airbag error, no speedo on screen, SOS dead its time to go to the dealer and replace the parts
 
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ID4:1E - Blue Dusk Metallic
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I've been reading about this phantom software error that appears from time to time, even after version 2.1 installed. What has still not been entirely verified is that Over The Air updating will extend to the North American market models. I point to the e-Golf by example where the Mk7 & 7.5 for the Germany/Europe markets went in for a software update, whereas the US market was WYSIWYG. Trust is earned.
 

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ID.4 FE Blue
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Discussion Starter · #15 ·
Thank you all for the helpful comments! Car is in the shop right now. I am surprised to see what will happen as they literally have zero experience with the car. Will keep everyone posted.
 

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VW ID.4 1st (picked up 3/19/21).
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Thank you all for the helpful comments! Car is in the shop right now. I am surprised to see what will happen as they literally have zero experience with the car. Will keep everyone posted.
They will almost certainly need to go back and forth with the mothership.
 

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ID.4 FE Blue
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134 Posts
Discussion Starter · #17 ·
So they couldn't replicate the error. My $0 invoice says they "found 40 faults in modules". I have my car back and hope I don't see this error again.
 
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2021 ID.4 First Edition / Dusk Blue
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Be that the case (or not), it wouldn't make me feel any more comfortable. I haven't owned a car that randomly displayed one warning light (let alone multiple). I don't want to ever be guessing whether something is actually wrong, or is just a glitch that I can resolve/ignore.

I'd hoped the software would be more fully baked with the delays we've had. If this isn't a glitch, that's also cause for concern. Whatever the cause, I hope it's an isolated case, at least.
I believe Tesla would consider itself a software company, and VW thinks of itself as a car manufacturer. There's quite a gap that needs to be addressed. As an ID.4 owner, I hope it's sooner than later.
 

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I hope this true story helps, M.B:

I'd had my eGolf about 6-8 months, and was coming home from a road trip worried that I was down to just a couple of miles of range. About 50 feet from my house the car went crazy. Flashing red lights everywhere and a warning that the care had a total power failure and would completely shut down in 5, 4, 3... I made it into my garage in a total panic. I thought maybe this was a result of driving the battery down too far, so I immediately plugged the car in. More flashing red lights, and a message on the screen that the car could not be charged. Even if I could start the car again, there wasn't enough power to go to a repair shop.

For once in my life I had a flash of sense, and went to my computer and did an Internet search on my situation. First thing that came up was a VW forum where the guy gave a couple of simple steps (start and stop the car four times) to clear the charging fault. Success! The car started charging. I read on, and he said the problem with his car was caused by the key fob. I didn't believe that -But at the dealer the next day they explained what had happened. I had begun receiving a "low-battery in key" warning. I planned to get around to it in a few days, mistakenly believing that as long as it still opened the door and started the car it was no big deal. The service tech told me that the fob and car maintain a constant stream of communication, and when the fob battery is low the onboard computer logs errors. Over five or six days the errors built up to a cascade failure. Correction was a simple matter of logging into the car's computer over the net, and clearing the cache. I was in and out of the dealer in 15 minutes, armed with new knowledge and a new battery in my key fob.

I came into the shop screaming bloody murder, and left with my tail between my legs as the whole thing was actually my fault. But I also came away knowing that:
1. software errors can be fixed easily and quickly
2. no matter how scary the warning lights, the car was not left un-drivable
3. chances are someone has had your problem before and you can get a lot of help/info via the Internet
4. modern cars are computers -when it doubt, reboot them

Believe me, I understand how you're feeling, M.B! It's not supposed to happen, but it sometimes does.
Just like my new Xbox there are somethings to work out. As long as it doesn鈥檛 interrupt driving it鈥檚 ok. When you early adopt new tech you have to expect this kinda stuff.
 

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ID.3 1st Max (2020)
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1 Posts
I have had the car for 3 days and it will go into service for the first time tomorrow. Warning lights came up indicating a fault in the electrical drive system and that travel assist is not available. Oh man...

View attachment 2032 View attachment 2033
The same issue on ID.3 European models. I have got the latest 2.1 software. The message is random. Sometime I have to just leave it for an hour then come back and it drives. It's super annoying. The dealer couldn't help so far.
 
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