Joined
·
17 Posts
Received this greeting this afternoon--~90 miles on the odometer. The light next to the SOS button is solid red as well. Coincidental, as I just paid for the "safe and secure" subscription, which I only did after none of the other services worked through Carnet. Looks like a service visit will be my next step, but not likely until I have other issues that are a bit more substantive. (I hear a rattle in the front right, which will likely add to this.
Rear liftgate question: Has anyone had the foot control consistently work? Opening seems to be the most reliable, with closing being the least reliable (I've had it work once.). Generally, when attempting to close, it throws a series of beeps at me and fails to close.
Finally, a dealer commentary: Volkswagen needs to ensure that the dealerships selling these has qualified people that have gone through some level of certification. The sales team I worked with was top-notch from a sales experience perspective. But answering anything but very simple questions results in blank looks.
Rear liftgate question: Has anyone had the foot control consistently work? Opening seems to be the most reliable, with closing being the least reliable (I've had it work once.). Generally, when attempting to close, it throws a series of beeps at me and fails to close.
Finally, a dealer commentary: Volkswagen needs to ensure that the dealerships selling these has qualified people that have gone through some level of certification. The sales team I worked with was top-notch from a sales experience perspective. But answering anything but very simple questions results in blank looks.