[PANZERidIV]

Seems unlikely VW doesn’t know how to make a motor. They have probably made a billion good motors already. I would like to see this rash of service order pictures.

 

[rednichols]

I usually just lurk, but last Saturday, I took in my ID.4 when I got an electrical system warning. I was told that the front motor had failed and needed to be replaced. There was another ID.4 in service waiting for a front motor replacement. It had been there two weeks. The tech had no ETA on the replacement's arrival.

Sorry to hear about this. When I looked at images of the motors and saw the word 'stator' I immediately recalled my motorcycle by Harley under the brand name Buell, which had TWO of its stators fail and each took 3 months to arrive for replacement. And in 2009 so long prior to the Pandemic. By the time Harley then dumped the Buell brand my bike had become virtually worthless after they dumped all the work-in-process into their Dumpmasters and heavily discounted retailers' stocks of them.

 

[TommyT37]

That's a rather unfounded guess during a global logistics crisis and with very few reports of failures - I would sit on the fence for a bit and cool it.

I don’t buy this global logistics crap to be used for every excuse. If vw values the customer they would take one off the assembly line and fix his car. Not make him waits for a month.

 

[Jon B. Ross]

I don’t buy this global logistics crap to be used for every excuse. If vw values the customer they would take one off the assembly line and fix his car. Not make him waits for a month.

For the record: I was referring to his claim of their having inventory chuck full of faulty motors - but yes, obviously, the current logistics dynamics and challenges affect VW's ability to source new motors, just as it affects almost every bit of other supply chains.

The reality might be a little different on your side, but Covid lockdowns combined with the war in Ukraine is having real impacts here within almost all supply echelons.

 

[rednichols]

This thread and these others about the front motor:

. . . reminded me of my Buell motorcycle stator failures -- 2 in a year, 3 mos each to arrive and install (used the Austrian Rotax motor, and was my daily transportation -- and I'm not willing to go through THAT again. Resale value destroyed, etc. Especially not for VW; Dieselgate still rankles here. I'll get my deposit back even tho it will be only the single motor that arrives early in 2024 (!). VW never had a very good quality rating (got my license in '67) and I see it's near the bottom on J.D. Power still, with Chrysler that has had an equally longtime poor quality reputation!

Australia is more than the same physical size as USA; it instead is just 7 very distant capitol cities joined together by vast areas of undeveloped land without a population of any kind; and one capitol city is across an ocean strait in Tasmania that is reached only by car via ferry. When one travel very far, one is far from any useful infrastructure such as mechanics, dealers, chargers, parts.

So, no no no to known failures of front motors. "Fraud in the inducement" the lawyers would call this.

I'm out! Good luck to you all, you're gonna need it with the VW ID 4.

 

[TommyT37]

For the record: I was referring to his claim of their having inventory chuck full of faulty motors - but yes, obviously, the current logistics dynamics and challenges affect VW's ability to source new motors, just as it affects almost very bit of other supply chains.

The reality might be a little different on your side, but Covid lockdowns combined with the war in Ukraine is having real impacts here within almost all supply echelons.

i get Covid global supply issues. But they are still pumping out cars everyday and if a car has a serious failure in the field such as a front motor then I see no reason why they can't take it off the assembly line to resolve a warranty issue on someone who paid a lot of money for a car instead of having them wait for months.

 

[Jon B. Ross]

This thread and these others about the front motor:

View attachment 13454

. . . reminded me of my Buell motorcycle stator failures -- 2 in a year, 3 mos each to arrive and install (used the Austrian Rotax motor, and was my daily transportation -- and I'm not willing to go through THAT again. Resale value destroyed, etc. Especially not for VW; Dieselgate still rankles here. I'll get my deposit back even tho it will be only the single motor that arrives early in 2024 (!). VW never had a very good quality rating (got my license in '67) and I see it's near the bottom on J.D. Power still, with Chrysler that has had an equally longtime poor quality reputation!

View attachment 13456

Australia is more than the same physical size as USA; it instead is just 7 very distant capitol cities joined together by vast areas of undeveloped land without a population of any kind; and one capitol city is across an ocean strait in Tasmania that is reached only by car via ferry. When one travel very far, one is far from any useful infrastructure such as mechanics, dealers, chargers, parts.

So, no no no to known failures of front motors. "Fraud in the inducement" the lawyers would call this.

I'm out! Good luck to you all, you're gonna need it with the VW ID 4.

Most EVs (including Tesla, before you get started) fair poorly in J. D. Power, but it is software not hardware causing the poor ranking - we have zero issues with front-drive motors in Europe (please point me to a case, if you can find one).

I still suspect poor software management of the front-drive motor in US vehicles (if it is even a widespread problem - I have seen no evidence of that yet, either).

Good luck with your ID.4-free future - personally, I feel sorry for you, because our AWD GTX has been absolutely amazing.

 

[Jon B. Ross]

i get Covid global supply issues. But they are still pumping out cars everyday and if a car has a serious failure in the field such as a front motor then I see no reason why they can't take it off the assembly line to resolve a warranty issue on someone who paid a lot of money for a car instead of having them wait for months.

You have a point, but, in that case, profit becomes priority - and I may not agree with it, but that's how the business cookie crumbles.

On a sidenote, a lot of motors might have gotten lost at sea, when that VW carrier went down.

 

[Pascal]

This thread and these others about the front motor: View attachment 13454 . . . reminded me of my Buell motorcycle stator failures -- 2 in a year, 3 mos each to arrive and install (used the Austrian Rotax motor, and was my daily transportation -- and I'm not willing to go through THAT again. Resale value destroyed, etc. Especially not for VW; Dieselgate still rankles here. I'll get my deposit back even tho it will be only the single motor that arrives early in 2024 (!). VW never had a very good quality rating (got my license in '67) and I see it's near the bottom on J.D. Power still, with Chrysler that has had an equally longtime poor quality reputation! View attachment 13456 Australia is more than the same physical size as USA; it instead is just 7 very distant capitol cities joined together by vast areas of undeveloped land without a population of any kind; and one capitol city is across an ocean strait in Tasmania that is reached only by car via ferry. When one travel very far, one is far from any useful infrastructure such as mechanics, dealers, chargers, parts. So, no no no to known failures of front motors. "Fraud in the inducement" the lawyers would call this. I'm out! Good luck to you all, you're gonna need it with the VW ID 4. For example, many different reliability and satisfaction lists have been distributed. When you look at the brands with the best scores, ask yourself what new innovative designs that are not copies of German car brands that they have where something can go wrong in the beginning. Except Kia and Hyundai Brand reliability SATISFACTION Lexus 95 89 Subaru 93 87 Toyota 91 86 Mitsubishi 89 83 Kia 89 84 Suzuki 89 83 Hyundai 87 83 Honda 87 87 Mazda 85 87 Seat 85 83 Dacia 85 81 Skoda 84 84 Nissan 82 81 DS Automobiles 82 81 Volkswagen 82 83 Smart 82 82 Peugeot 82 81 Mercedes-Benz 82 85 BMW 82 85 Mini 82 85 Ford 80 82 Citroën 80 80 Audi 80 84 Volvo 80 86 Renault 80 80 Ssangyong 80 81 Porsche 76 92 Opel 76 79 Fiat 76 77 Jeep 72 81 Lancia 68 77 Chevrolet 68 76 Jaguar 68 87 Land Rover 64 82 Alfa Romeo 64 84 Tesla 60 91

 

[kimielnielson]

As one head of sales put it, “We have very few ‘at bats’ to actually influence customer buying behavior.” Put another way, today’s typical B2B buying journey leaves supplier sales teams very little “surface area” for actual selling by belkins.io/ .

 

[vwid4epiphany]

I also have an all wheel drive ID4 Pro S with a front motor problem. The issue started with the infamous “Electrical system not working properly. Please service vehicle” error message. I had seeen that message a few times and had the car in to the dealership in May. They diagnosed it and told me there were no issues and that all was fine with the vehicle. On June 22nd the problem occurred again. This time I was told there was a problem with the front motor which needs to be replaced. The car is at the dealership waiting for arrival of a new motor. Yesterday I was told that the motor would not be available at least until the middle of September! From the other comments I have read so far, this appears to be a growing problem for VW. This is unacceptable, especially since I only have 4300 miles ont he car.

So sorry to hear this news. I was fortunate that I received a new motor in one week. Given the timeframes, you could elect to consider a buyback, if that makes sense for you.
[/QUOTE]

where is your dealer? Just one week! I am jealous! I am driving a loaner Tiguana now waiting for replacement inverter for the front motor

 

[vwid4epiphany]

So sorry to hear this news. I was fortunate that I received a new motor in one week. Given the timeframes, you could elect to consider a buyback, if that makes sense for you.

Yesterday marked the tolling of the third month. The buyback offer I received verbally was reneged upon, so I am awaiting a senior management response by COB tomorrow. NIGHTMARE!
[/QUOTE]

Did you get the part yet? I was told "the power electric inverter for the front motor died", I am wondering if the low quality inverter caused such a high failures? Like the low quality power supply kills computer mother board.

 

[PANZERidIV]

Why would you believe anyone who makes you wait 3 months when the other person got theirs in a week? I also wouldn’t listen to any of their opinions on quality or anything else for that matter.

 

[BlueDH]

I agree... really?

 

[vwid4epiphany]

In Munro's teardown analysis, the VW motor (assume the bigger rear motor) has no coolant pump, the inverter has lots of fastners inside and heatsink but no cooling fan. If front is smaller version of the rear motor, I am wondering if the insufficient cooling or loose fastners in the inverter cause the failures, I hope it's not and it's just a poor quality batch of the front motors, otherwise, the front motro will fail and fail again.

 

[PANZERidIV]

I watched it and it seemed he loved it and learned a lot from the VW engineering. Of course he must have stock in garbage dumps because he hates components that can be taken apart and repaired.

 

[No CO2]

With only 3200 miles, my AWD iD4 would not shift out of park. After consultation with factory technicians and review of diagnostic codes, the dealer advised that the front drive motor had failed. The fact that they are “Out of stock” with a 1-2 month lead seems to indicate a widespread failure. Has anyone else experienced this?

I received one of the earliest AWD ID.4s and it threw the warning code a couple months ago at about 9,500 miles. I was next door to my dealer and stopped in. It was the same day they received the TSB about the front motor. They got me in that week, confirmed it and ordered the front motor. it threw the code several more times but continued to drive an accelerate with both motors pulling. It was maybe 5 weeks before it arrived and was installed and that was 2 days work and they provided me with a loaner.
Waiting now for a module for the blind spot monitoring as they give off false flickers. About 11,500 miles now.
Any ideas on permanently defeating the lane keep assist?

 

[Pascal]

I received one of the earliest AWD ID.4s and it threw the warning code a couple months ago at about 9,500 miles. I was next door to my dealer and stopped in. It was the same day they received the TSB about the front motor. They got me in that week, confirmed it and ordered the front motor. it threw the code several more times but continued to drive an accelerate with both motors pulling. It was maybe 5 weeks before it arrived and was installed and that was 2 days work and they provided me with a loaner.
Waiting now for a module for the blind spot monitoring as they give off false flickers. About 11,500 miles now.
Any ideas on permanently defeating the lane keep assist?

Obdeleven

 

[eb2143]

I received one of the earliest AWD ID.4s and it threw the warning code a couple months ago at about 9,500 miles. I was next door to my dealer and stopped in. It was the same day they received the TSB about the front motor. They got me in that week, confirmed it and ordered the front motor. it threw the code several more times but continued to drive an accelerate with both motors pulling. It was maybe 5 weeks before it arrived and was installed and that was 2 days work and they provided me with a loaner.

What TSB? # please

 

[No CO2]

What TSB? # please

VW issued a Technical Service Bulletin on the motor code error.