Hi there,
When I purchased my ID.4 I also added roof racks that had to be shipped to the dealership and then put on as they weren't available at that time. Ever since I had them installed (the dealership did it) mine make a very annoying hum and vibrate at speeds between roughly 35-40mph (56-65kmh for our European friends). When I went in for my 30 day check-up, I mentioned this to them and nobody really made any comments about it and said they would look into it. When my car was done, the general manager told me that it was an issue that the VW engineers were aware of and were looking for a solution. They said they would let me know when they knew how to fix it. It has been probably 2.5-3 months since then and I haven't heard anything. Honestly I think they probably just forgot to let me know if there were any updates which is totally fine. I also haven't called them and asked so its also on me.
I have tried adjusting and moving them around myself and have been able to find a spot that minimizes it and makes it less annoying, but the issue still persists. For those that have an ID.4 and also have roof racks, is this a problem that you are having as well? If yes, have you been able to fix it and how? Did the dealer fix it for you or was it something you did on your own?
It is really just annoying and I'm at the point where I'm over the sound and if there isn't a solution, I am about ready to just ask if I can have my money back and get rid of the racks. I don't want to do that because I Like having them but the sound is driving me nuts.
Thanks in advance!
When I purchased my ID.4 I also added roof racks that had to be shipped to the dealership and then put on as they weren't available at that time. Ever since I had them installed (the dealership did it) mine make a very annoying hum and vibrate at speeds between roughly 35-40mph (56-65kmh for our European friends). When I went in for my 30 day check-up, I mentioned this to them and nobody really made any comments about it and said they would look into it. When my car was done, the general manager told me that it was an issue that the VW engineers were aware of and were looking for a solution. They said they would let me know when they knew how to fix it. It has been probably 2.5-3 months since then and I haven't heard anything. Honestly I think they probably just forgot to let me know if there were any updates which is totally fine. I also haven't called them and asked so its also on me.
I have tried adjusting and moving them around myself and have been able to find a spot that minimizes it and makes it less annoying, but the issue still persists. For those that have an ID.4 and also have roof racks, is this a problem that you are having as well? If yes, have you been able to fix it and how? Did the dealer fix it for you or was it something you did on your own?
It is really just annoying and I'm at the point where I'm over the sound and if there isn't a solution, I am about ready to just ask if I can have my money back and get rid of the racks. I don't want to do that because I Like having them but the sound is driving me nuts.
Thanks in advance!