[Scott Utah]

Took delivery of my ID.4 in May of 2021. Depsite the various bugs with the car, I have enjoyed it EXCEPT for one problem -- charging speeds at
Electrify America Stations. I've been told that the 2021 ID.4 can accept charging speeds of 125kW and 135kW for the 2022 ID.4. Most EA
stations have a claimed output ability of 150kW or 350kW, usually some units with each speed at most locations.

I am familiar that the rate of charge can be dependent on many factors, including environment conditions, the battery level at the time of the
charge, etc. I realize that the charging speed slows down when the battery gets to 80%.

At most EA stations I've visited, I get charging speeds of 50 to 60Kw, even when I'm starting with a battery at 20% or so. I'm extremely lucky
when I get 80Kw, and a couple of times I even reached 100Kw. For the longest time, I felt the problem was with EA and their inferior equipment.
Early on EA reps would tell me it's a problem with my ID.4. I've taken my car into the dealership three times to have this issue check out and
all three times I was told my car is working perfectly, as designed. During my most recent visit, I spoke with the dealership's GM, who drives an ID.4. He
said the Number One complaint they hear about the ID.4 is the slow charging at EA stations. He told me they have reached out to VW, but
they don't seem to listen or care.

As more electric vehicles hit the roads, I have met many owner's of other electric vehicles, charging at EA stations. These include many Rivians,
BMW's, Porsche's, and Fords. In all of these cases, these vehicle owners were getting charging speeds that were double or triple what I have
been getting. This past Sunday in Utah, I went into an EA station iwth about 20% left on my battery and got a charging speed of 85kW tops.
A few minutes later, a Porsche Taycan pulled in to charge next to me. He started with a battery level of 24% and was getting a charging
speed of 195kW. At another station, a Rivian pick-up was getting a charging speed of 148kW, compared to my 64kW.

This morning I called VW Customer Care to ascertain how I can get my issue escalated and have someone higher up the food chain run
diagnostics or determine why I'm getting nowhere near the advertised 125kW speed ability VW has in their advertising. I was shut down.
Told that since a dealer found no problem, there was NOTHING they can do to assist me. It was clear they simply don't care.

Before I took delivery of my car, I received emails and phone calls from VW, with people willing to answer questions and otherwise
help, since I was getting one of the early deliveries. Those people have probably been redeployed.to answer complaint calls.

I'm posting this for two reasons......
1. I'm curious what charging speeds other ID.4 owners are experiencing at EA stations (I charge primarily in Utah, Nevada and California).

2, I want prospective ID.4 owners to know that this may be an issue when you get your car, if you are depending on EA charging
stations.

Thanks!

 

[AMobious]

@Scott Utah. I'm in California and getting consistently 125Kw when starting the charge between 5-20%

 

[ID Rather Drive Electric]

Took delivery of my ID.4 in May of 2021. Depsite the various bugs with the car, I have enjoyed it EXCEPT for one problem -- charging speeds at
Electrify America Stations. I've been told that the 2021 ID.4 can accept charging speeds of 125kW and 135kW for the 2022 ID.4. Most EA
stations have a claimed output ability of 150kW or 350kW, usually some units with each speed at most locations.

I am familiar that the rate of charge can be dependent on many factors, including environment conditions, the battery level at the time of the
charge, etc. I realize that the charging speed slows down when the battery gets to 80%.

At most EA stations I've visited, I get charging speeds of 50 to 60Kw, even when I'm starting with a battery at 20% or so. I'm extremely lucky
when I get 80Kw, and a couple of times I even reached 100Kw. For the longest time, I felt the problem was with EA and their inferior equipment.
Early on EA reps would tell me it's a problem with my ID.4. I've taken my car into the dealership three times to have this issue check out and
all three times I was told my car is working perfectly, as designed. During my most recent visit, I spoke with the dealership's GM, who drives an ID.4. He
said the Number One complaint they hear about the ID.4 is the slow charging at EA stations. He told me they have reached out to VW, but
they don't seem to listen or care.

As more electric vehicles hit the roads, I have met many owner's of other electric vehicles, charging at EA stations. These include many Rivians,
BMW's, Porsche's, and Fords. In all of these cases, these vehicle owners were getting charging speeds that were double or triple what I have
been getting. This past Sunday in Utah, I went into an EA station iwth about 20% left on my battery and got a charging speed of 85kW tops.
A few minutes later, a Porsche Taycan pulled in to charge next to me. He started with a battery level of 24% and was getting a charging
speed of 195kW. At another station, a Rivian pick-up was getting a charging speed of 148kW, compared to my 64kW.

This morning I called VW Customer Care to ascertain how I can get my issue escalated and have someone higher up the food chain run
diagnostics or determine why I'm getting nowhere near the advertised 125kW speed ability VW has in their advertising. I was shut down.
Told that since a dealer found no problem, there was NOTHING they can do to assist me. It was clear they simply don't care.

Before I took delivery of my car, I received emails and phone calls from VW, with people willing to answer questions and otherwise
help, since I was getting one of the early deliveries. Those people have probably been redeployed.to answer complaint calls.

I'm posting this for two reasons......
1. I'm curious what charging speeds other ID.4 owners are experiencing at EA stations (I charge primarily in Utah, Nevada and California).

2, I want prospective ID.4 owners to know that this may be an issue when you get your car, if you are depending on EA charging
stations.

Thanks!

I only fast charge on road trips and with very few exceptions get 127kW starting rate and it tapers predictably. This past June I road tripped to the Midwest and it was 110 and the EA chargers were struggling and I did get some slower speeds. Is your car thoroughly warmed up (say at least an hour driving at highway speeds) and near 5% when you start charging? That would be the test.

 

[rossmik19]

From the road trip I went on through Michigan last month, I was always charging at 125kw when first starting out and it slowly ramped down as SOC went up. Unsure why you're experiencing the issues you are.

 

[Eric Nay]

@Scott Utah I am in a similar boat as you. I just went to the dealer and the ID Tech said "Every ID.4 that has come in has tons of alerts in the logs". I had shown him a list of 51 error codes I downloaded using CarScanner and a wireless dongle.

I have seen charging as high as 121kW, but on a trip from LA to Vegas my wife was getting 34kW to 43kW, and this was after trying multiple chargers. The temp in Baker and Barstow was 105-110 degrees, and the EA Rep said they were getting a signal saying the car was hot, and had slowed down the charge. Also, Hyundai next to her was getting 110kW.

I went back to the same charger I had gotten 121kW at and only got 43kW. I think they tested the cars in cold environments and didn't do enough testing in hot ones.

I guess at this point I'm waiting on software 3.1 to see if they fixed anything around charging while hot, but I predict you and I will be fighting this for a while.

 

[krusshall]

Seriously can we stop with these clickbait titles.

ID.4 Slow Charging and other Problems -- VW of America no longer Cares

WARNING! VW of America CANNOT support the ID4!

I hate my ID4 and filed a complaint with DOT

 

[Nai3t]

@Scott Utah I'd be curious to see you visit another DCFC provider if your have that as an option to check if the speeds are similar.

 

[PANZERidIV]

@Scott Utah. I'm in California and getting consistently 125Kw when charging from between 5-20%

Same here. 125KW from 1% to 20% at least. But there are some bad chargers out there of course.

 

[PANZERidIV]

Seriously can we stop with these clickbait titles.

ID.4 Slow Charging and other Problems -- VW of America no longer Cares

WARNING! VW of America CANNOT support the ID4!

I hate my ID4 and filed a complaint with DOT

Or my favorite:

MY VW ID.4 BLEW UP AND KILLED ME

 

[ericy]

I have only seen this happen once shortly after I got the car. The charge started normally - the charger faulted and terminated the session. I tried to restart, and could only get 30kW or so, and this was on a really hot day. Nearly every other charge session has given me fairly normal readings.

Getting back to the question at hand, I suspect you may need to find a different dealer - one that is close to an EA station. The only way they are going to "see" something is if they try it themselves, and if the nearest EA is 50 miles away, they would be inclined to just scan for codes and tell you that it is normal. You may need to have the service advisor in the car with you along with a laptop so they can look at what the car is doing during charging.

The fact that the car seems to throw nuisance faults serves to confuse matters, and some service techs seem to just wave their hands and instead of looking into them in any amount of detail, they throw up their hands and call it "normal"

To an extent, you can do this yourself ahead of time with the CarScanner app and an OBDII dongle, but there is such an avalanche of data that unless you know what you are looking for, you get buried in data. Instead of looking at faults, there are a couple of important parameters that you can look at instead: Note: you do NOT need to be at an EA station to see many of these parameters. My own theory is that the charging rate is limited because of pack temperature, but that's a guess.

• Battery pack temperatures. There are usually 3 of these things. Min/max temp of the battery, and the inlet temperature - typically the inlet temperature will be the lowest.
• Dynamic limit for charging (in amperes). This ought to be several hundred amps if your pack is at a relatively low SOC. If the dynamic limit is ~100A or so, it would indicate that the car would onlly take about 35kW (if the charging voltage is 350V or so).
• Status of the circulating pump.
• Status of the AC compressor (speed, coolant temperature, etc).

@ddx got some nice graphs during a charge session that illustrates what I have in mind.

Slow charging when HOT

I have car scanner but I wasn't on the trip when my wife experienced charge throttling. I will be in the car on our next trip to monitor. I'm more surprised at the info @ddx provided. Battery temp of 117 degrees is allowed? I would have thought A/C should have brought it a lot lower and not...

www.vwidtalk.com

In terms of expected temperatures, the way the cooling system works is that it begins cooling at 86F (charging) or 95F (driving). I would expect that if the temperature got above about 120F that the car would start to severely limit the charging current.

Note that it is still possible that the EA charger is at fault here. In theory the car would tell the EA charger the dynamic limit for charging, and the charger should limit the current accordingly. If the car is asking for 300A and the charger is only delivering 100A, then that's another matter entirely.

In terms of workarounds, on very hot days, if you can, you might try charging 1st thing in the morning when ambient temperatures are the lowest (I used to have to do this with my Kona - and reverse the pattern in the winter). It was a pain in the neck, but sometimes you do what you have to...

Now that the 2022 models are hitting the street, it will be interesting to see if any of them have this problem.

 

[Erhard]

Took delivery of my ID.4 in May of 2021. Depsite the various bugs with the car, I have enjoyed it EXCEPT for one problem -- charging speeds at
Electrify America Stations. I've been told that the 2021 ID.4 can accept charging speeds of 125kW and 135kW for the 2022 ID.4. Most EA
stations have a claimed output ability of 150kW or 350kW, usually some units with each speed at most locations.

I am familiar that the rate of charge can be dependent on many factors, including environment conditions, the battery level at the time of the
charge, etc. I realize that the charging speed slows down when the battery gets to 80%.

At most EA stations I've visited, I get charging speeds of 50 to 60Kw, even when I'm starting with a battery at 20% or so. I'm extremely lucky
when I get 80Kw, and a couple of times I even reached 100Kw. For the longest time, I felt the problem was with EA and their inferior equipment.
Early on EA reps would tell me it's a problem with my ID.4. I've taken my car into the dealership three times to have this issue check out and
all three times I was told my car is working perfectly, as designed. During my most recent visit, I spoke with the dealership's GM, who drives an ID.4. He
said the Number One complaint they hear about the ID.4 is the slow charging at EA stations. He told me they have reached out to VW, but
they don't seem to listen or care.

As more electric vehicles hit the roads, I have met many owner's of other electric vehicles, charging at EA stations. These include many Rivians,
BMW's, Porsche's, and Fords. In all of these cases, these vehicle owners were getting charging speeds that were double or triple what I have
been getting. This past Sunday in Utah, I went into an EA station iwth about 20% left on my battery and got a charging speed of 85kW tops.
A few minutes later, a Porsche Taycan pulled in to charge next to me. He started with a battery level of 24% and was getting a charging
speed of 195kW. At another station, a Rivian pick-up was getting a charging speed of 148kW, compared to my 64kW.

This morning I called VW Customer Care to ascertain how I can get my issue escalated and have someone higher up the food chain run
diagnostics or determine why I'm getting nowhere near the advertised 125kW speed ability VW has in their advertising. I was shut down.
Told that since a dealer found no problem, there was NOTHING they can do to assist me. It was clear they simply don't care.

Before I took delivery of my car, I received emails and phone calls from VW, with people willing to answer questions and otherwise
help, since I was getting one of the early deliveries. Those people have probably been redeployed.to answer complaint calls.

I'm posting this for two reasons......
1. I'm curious what charging speeds other ID.4 owners are experiencing at EA stations (I charge primarily in Utah, Nevada and California).

2, I want prospective ID.4 owners to know that this may be an issue when you get your car, if you are depending on EA charging
stations.

Thanks!

Battery temp is very critical. I have a graph posted somewhere in here.
If the battery is below 20Cand above 30C u are out of luck for max charge power even with soc below. 20%.
And yes vw does not care and the dealers says he cannot check because he has no dcfc

here my graph

Slow charging?

@Erhard was this a screen shot of CarScanner at the start of your session? We're you already at 35%? If so, yeah: you will never see the kW you are searching for. That 100-125kW rate only occurs during the session "up to" 34%, at which point the BMS throttles. Explained another way: (& as @VW...

www.vwidtalk.com

 

[5275]

Seriously! OP sounds overly dramatic.

Or my favorite:

MY VW ID.4 BLEW UP AND KILLED ME

 

[Oddfellow]

I've had similar experience with the car, and it is frustrating, so please folks cut OP some slack if your experience has been better. Looking over all my charging sessions, I average around 55-60 kW. It's heavily dependent on temperature and driving time to warm up the battery. Any temp below 65F seems to kill the speed. And while spending time in the CA sun finally I can get speeds over 100kW.

 

[Huey52]

Related, I used to really like YouTube but their now-revised author rating algorithm has forced many into this "clickbait" title (and intro shot) mode. It seems some members here have carried over that mentality.

Fortunately there's no such algorithm on this site, but for me these titles have a very different impact - my Mod antenna goes up for bound-to-go-south discussion. 🤷‍♂️

We're not "fan boys" here, except of course where the ID.4 shines such as actual drivability. So we do welcome such personal downside anecdotes and try to provide broader insight and potential resolutions/workarounds. However the "sensational" headlines really do get tiring. Most of us would read the threads without same and might actually have a better going-in mindset.

Seriously can we stop with these clickbait titles.

ID.4 Slow Charging and other Problems -- VW of America no longer Cares

WARNING! VW of America CANNOT support the ID4!

I hate my ID4 and filed a complaint with DOT

 

[Manybees]

Related, I used to really like YouTube but their now-revised author rating algorithm has forced many into this "clickbait" title (and intro shot) mode. It seems some members here have carried over that mentality.

Fortunately there's no such algorithm on this site, but for me these titles have a very different impact - my Mod antenna goes up for bound-to-go-south discussion. 🤷‍♂️

We're not "fan boys" here, except of course where the ID.4 shines such as actual drivability. So we do welcome such personal downside anecdotes and try to provide broader insight and potential resolutions/workarounds. However the "sensational" headlines really do get tiring. Most of us would read the threads without same and might actually have a better going-in mindset.

Good points all, @Huey52. I for one do appreciate that you mods are on the lookout for troll-like, clickbait-y sensationalism. YouTube car reviews have become almost unwatchable because the YT moderation system is an algorithm that actually rewards such wording and encourages the cringe-y guy-with-outspread-arms-and-goofy-look-on-his-face-standing-next-to-a-vehicle thumbnails.

On this site, though, sensationalistic titles like these seem to be the exception rather than the rule, and probably reveal more about the author’s frame of mind than any deeper insight, absent any larger body of evidence. From what I’ve seen, most regular contributors to this forum seem capable of a high enough level of critical thinking not to fall into the trap of jumping to generalized conclusions based on limited data.

 

[Nai3t]

Off topic but I think you guys are misinterpreting YouTube's algorithm. YT continues to promote videos with the highest numbers of clicks / watch time / shares. The creators have figured out what titles and what thumbnails get the most views. Ultimately the creators are putting up what resonates with the broadest audience. It's "our" fault (collectively).

 

[ericy]

Off topic but I think you guys are misinterpreting YouTube's algorithm. YT continues to promote videos with the highest numbers of clicks / watch time / shares. The creators have figured out what titles and what thumbnails get the most views. Ultimately the creators are putting up what resonates with the broadest audience. It's "our" fault (collectively).

If you have a curated list of subscribed channels, you tend to not see as much of the click bait stuff, if you just look at your "Subscriptions' feed. But if you go to youtube home page, it is a total mess of oddball things that it recommends. And if you watch just one video on a particular topic, for weeks it will recommend "similar" videos that might be tangentially related to that same topic.

 

[Nai3t]

If you have a curated list of subscribed channels, you tend to not see as much of the click bait stuff, if you just look at your "Subscriptions' feed. But if you go to youtube home page, it is a total mess of oddball things that it recommends. And if you watch just one video on a particular topic, for weeks it will recommend "similar" videos that might be tangentially related to that same topic.

True, but it's always been like this. If my kids get ahold of my YouTube feed, forget about it – or just click on Trending. It's what viewers click on.

My recollection is Tom Scott and Mentour Pilot have both made videos discussing this as it relates to their channels, and Veritassium showed uploading a new video, then watching view counts and throwing new thumbnails and titles at it until views spiked.

Way off topic, sorry, I know.

 

[Eric Nay]

There is a big difference between a slam of some part of the ID by an OWNER of an ID, vs. a slam from a Tesla fanboi. I listen to actual owners because their experience is probably true and serious FOR THEM. The OP post is about a situation that is really bugging them and they shouldn't be hassled over it.

 

[Huey52]

If the OP had left off the entitled "VW of America no longer cares" we wouldn't even be having this tangential discussion. And again I would have read the thread without that "sensationalism."

In my experience my dealership has been quite good. EA was also quite good the one time I had to call them from an EVSE pedestal. I also appreciate @Plant Peon and @VW TECHNICIAN input.
Now, none of these are VWoA corporate per se, but I still think @Manybees said it best:

"On this site, though, sensationalistic titles like these seem to be the exception rather than the rule, and probably reveal more about the author’s frame of mind than any deeper insight, absent any larger body of evidence. From what I’ve seen, most regular contributors to this forum seem capable of a high enough level of critical thinking not to fall into the trap of jumping to generalized conclusions based on limited data."

I have no intention of "hassling" Scott or anyone else who comes here and posts out of frustration. After all, automotive forums in general exist to assist members with problems and resolutions. I just wish there was always "a high enough level of critical thinking" prior to posting. Nuff said.

There is a big difference between a slam of some part of the ID by an OWNER of an ID, vs. a slam from a Tesla fanboi. I listen to actual owners because their experience is probably true and serious FOR THEM. The OP post is about a situation that is really bugging them and they shouldn't be hassled over it.