I was not told anything about a 60 day follow-up, I was lead to believe that I was due in at 10,000 miles or 1 year. When I had to go in to parts the other day to pickup the Weathertech trunk cover, I asked service to look at the Keyless Entry error that I still have after I installed my DashCam. These guys had no clue about the car, no idea how to operate the Infosystem screen, let alone how to operate the windshield washers (it was drizzling) thunder storm in California. No one seemed to be trained on the ID.4, he took the car back to the foreman after I showed him how to put it in drive. When he came back he asked me if we had put the key in the cup holder, which we had not, but it is possible the DashCam Installer did. He mentioned something about the car having two antennas that detect the key fob signals and maybe one was not working. He said I would have to setup an appointment and drop it back off. Unfortunately, they are not the closest dealer to me, but since I got the car there and it is fairly new, I feel somewhat obligated to get the issue resolved with them before switching over to my local dealer.