[sunny friend]

What sort of issue comparable to this? Car won't move due to slight snow?

Yes, plenty of drivetrain failures and battery failures exist on people’s new Teslas. It’s pretty well documented. Also general build quality on Teslas still isn’t close to what VW offers. If you think Teslas are better why are you here then? Pick up a Tesla that has worse build quality and service.

 

[VW TECHNICIAN]

I mean I would be lying if I didn't miss keeping things simple stupid. Half of the forum will be gone tomorrow if the infotainment was replaced with an iPad. However the red exclamation to me are hard faults so I would get a second opinion. @VW TECHNICIAN

Having recorded issues with service department are good way to make attention.

 

[dunnmh]

I would not have paid the tow driver. He was contracted to do a job and if he couldn't do it that was on him.

Agreed other than he didn't send the tow truck driver home.... Instead, he used his services to give his wife a ride home. So a bit tricky once you take a service to say that you won't pay for it. Though it seems that he didn't tell her about the $ responsibility till they got home.

 

[Spin]

Agreed other than he didn't send the tow truck driver home.... Instead, he used his services to give his wife a ride home. So a bit tricky once you take a service to say that you won't pay for it. Though it seems that he didn't tell her about the $ responsibility till they got home.

Exactly. You have to set the fee before the service is rendered. $100 is a heavy price for a ride home.

 

[ThisSucker'sElectrical]

On the wish list for future software updates would be an overriding "Limp Home" mode unless it's damaged to the point where it can't do that.

 

[agzand]

Yes, plenty of drivetrain failures and battery failures exist on people’s new Teslas. It’s pretty well documented. Also general build quality on Teslas still isn’t close to what VW offers. If you think Teslas are better why are you here then? Pick up a Tesla that has worse build quality and service.

At least they get fixed, VW is unable to fix issues. They are like a bear with head stuck in a bucket.

 

[waynephaz]

You say you have "snow tires" on you 2023 ID.4 AWD Pro S. Very simple starting question are they sized correctly? Remember, the 2023 ID4 has different sized tires front and rear. 1. The ESC will see the tires as out of specification. 2 & 3. Drive system failure. With tires the same size, the drive system will try to protect itself from constant out of spec readings from the axle speed sensors. 4. TPMS In cold weather the air in the tires will "shrink" due to the colder temperatures. This does not happen equally between the tires, especially with snow tires.
These things that a newly developed systems will see as growing pains. I would write a detailed letter to VW customer service explaining what happened, and maybe they can duplicate it in the lab and set up newer software which can be down loaded in the future.
Yes, this is not a response you'd probably like but it is a stab in the dark since I have had my ID.4 for only two months in Arizona. Just rain down here in the Maricopa valley.

 

[BrianFellows]

Exactly. You have to set the fee before the service is rendered. $100 is a heavy price for a ride home.

Depending on how far they had to go, it's not that far off from an Uber ride. and a tow truck is probably more expensive to operate per mile than most of cars Uber/Lyft drivers use

 

[Spin]

Depending on how far they had to go, it's not that far off from an Uber ride. and a tow truck is probably more expensive to operate per mile than most of cars Uber/Lyft drivers use

My point is the driver should have told them what a ride would cost before he took her, not after.

 

[limericc]

I would not have paid the tow driver. He was contracted to do a job and if he couldn't do it that was on him.

I disagree. He responded to a request for service. Once he arrived, he has to be compensated for his time and fuel.

 

[Spin]

I disagree. He responded to a request for service. Once he arrived, he has to be compensated for his time and fuel.

No. He was contracted by VW to tow. He was not able to fulfill the contract and that's why VW didn't pay him. That is on him.

 

[SparkGal]

I have never had this happen myself, but I know to “reboot” the car you need to lock it and wait till the park icon on the dash goes out. Once that happens you can get back in. It normally takes about 10 to 15 min.

cpf,

Yours is really useful information. Is this 'reboot' procedure somewhere documented in the user manual or somewhere where drivers can easily find it if confronted with a similar situation?

Thank you!

 

[Palouser]

Just wrapping up my service appointment. Dealer says they found a lot of faults, but no hard faults that require service. I've asked that they open a ticket to VW for some additional consultation with an engineer. I actually had about 40k of pain free miles on my FE driving though Buffalo/ Western NY winters, aside from the common infotainment issues. I've driven my '23 a ton in the snow, often through the Adirondacks, and it handled admirably. Just disconcerting that now some combination of faults happened that led it to essentially shut down it's drive system, and they can't explain why. I'm not eager to go out and buy a Tesla - or any other EV - as a replacement. Thinking of going Luddite and getting an old stick shift AWD or 4wd. Maybe Something dumb with knobs for controls, and a mechanical shifter to put it into neutral, lol.

Another brick in the wall.

I've been trying to come up with reasons to go with the '22 ID4 awd, now that it has arrived, and it was the awd that would lock up in essentially 4wd under 12 mph if there was slippage.

That may have been my last real reason to continue the process to accept.

And to think I finally had the salesperson reoriented to who they had to satisfy to make the sale.

Aaaargh!

 

[matt awd pro s]

Another brick in the wall.

I've been trying to come up with reasons to go with the '22 ID4 awd, now that it has arrived, and it was the awd that would lock up in essentially 4wd under 12 mph if there was slippage.

That may have been my last real reason to continue the process to accept.

And to think I finally had the salesperson reoriented to who they had to satisfy to make the sale.

Aaaargh!

Just a note on the 22 AWD. We have been using ours daily through a historic Sierra winter. 220" of snow at my house; over 52 FEET of snow at Donner Summit. Second snowiest winter in recorded history with a slight chance of beating the all-time record. Anyway, with snow tires the ID4 has been an absolute beast with no traction problems (or any other problems for that matter). We do not do any true 4WD in the car - mainly just fire roads / logging roads - so I cannot speak to 4WD off-roading capability.

 

[VW TECHNICIAN]

Another brick in the wall.

I've been trying to come up with reasons to go with the '22 ID4 awd, now that it has arrived, and it was the awd that would lock up in essentially 4wd under 12 mph if there was slippage.

That may have been my last real reason to continue the process to accept.

And to think I finally had the salesperson reoriented to who they had to satisfy to make the sale.

Aaaargh!

Reaction time is in single digits milliseconds....irrelevant to the speed.....
True 4wd is limited to speed because any EV would run out of juice quickly if 4wd is engaged non stop. It is definitely better than any ICE engine AWD ( most of them are part time or on demand torque modulation) .

 

[SparkGal]

Reaction time is in single digits milliseconds....irrelevant to the speed.....
True 4wd is limited to speed because any EV would run out of juice quickly if 4wd is engaged non stop. It is definitely better than any ICE engine AWD ( most of them are part time or on demand torque modulation) .

I agree that the ID.4 is a capable AND fun snow car with suitable wheels and tires.

We drove up a unplowed forest road to the local snowmobile park and found the parking lot empty. To get a feel for the car with traction control off, as much as possible, we set that mode. This car drifts in a very controllable manner and can turn in just over its length. You can easily toss it in and steer with the throttle.