I am having the same response from my dealer. I live in FL and picking up in TN and they say they can't see the shipping info while other dealers seem to be able to. I am in Central Florida too and just didn't feel like going to the dealers here, I have had mixed luck with them, but always good dealings with the one in TN. I do know that the Arteons my dealer has have come through Jax, but at this point who knows where any of the remaining FEs are. I still think mine rolled off the ship and is at the bottom of the AtlanticMy Central Florida dealer had no idea what I was talking about when I asked for the shipping info. I texted them the screenshot someone posted and they said their Dealer Access Portal doesn’t look like the picture.