[d287]

I called my dealer and they haven't done any ID.4 software update. They said I have to get the recall to be able to get the update, which I haven't even received the first software update welcome e-mail yet. Even if I get the invitation to schedule, I think I would hold off until the dealer has more experience updating ID.4s. I would miss my ID.4 dearly if they mess up and have to wait 30 days. At this rate I probably get my software update in 2024

In the same boat. They’re aware of the update process but haven’t done any. @VW TECHNICIAN is there a process by which dealers are being “approved” to do updates which VW may be factoring in to who gets the invite (based on who our selected dealer is)?

 

[d287]

I just got off the phone with the EV section of VW customer service. "Brenda" informed me "there is no set queue for the update but they will get to you". Not the answer I expect from such a large vehicle manufacturer. So, contrary to what I have heard from some on here, VW is not doing this via VIN? When I checked with my dealer several weeks ago the EV service writer claimed to have checked the "VIN list".
My lease is up at the end of April, 2024 and I am really beginning to believe the ID will go back to VW with Ver 2.4. It certainly will make me think about what my next EV is going to be.

They are doing this via VIN… they haven’t gotten to your VIN yet (or mine). That’s how I’d interpret what she said…

 

[d287]

She actually said they "may not be done in VIN order"

That means they won’t be done consecutively by VIN number, which we knew.

 

[d287]

Yes. Maybe. No.

The goal is regular OTA updates. For the '21 model year, and software v. 2.1 in particular, the car needs a dealership visit for a few different reasons. However the intent moving forward, v. 3 software and beyond, is over the air updates via cellular (Car-Net) connection.

But if there comes a time to update specific modules that aren't accessible to the OTA system, it may require a dealer visit. That said, hopefully nothing as extensive, complex, and time consuming as what we're witnessing with the 2.1 cars.

I read somewhere that the 2.1 to 2.4 update required a flash of a BMS system to enable it to support future OTA updates, but again, that’s just something I read on the forum!