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· Registered User
id.4 White FE
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39 Posts
Discussion Starter · #1 ·
After 3rd trip to dealer service, my new FE (first edition) still has issues. Barely 6 weeks old. Infotainment sys froze on 1st day - returned and got loaner for 10 days of diagnostics, order part and install (whole new 12" infoscreen was on backorder). A few days later - "side assist & rear traffic alert" alarm came on. 4 days in service department and a reset (nothing replaced). 2 days later, same alarm is back. Took it to another vw dealer whose only electric tech was out sick beginning the day I scheduled visit and has not come back 4 days later. So I picked up the car that sat in shop and asked to be called when he returned. Very disappointed in VW! In the mean time, I've discovered the charging issue was not me, but a faulty "location & scheduling" issue as I read about in these forums. Also, automatic headlight sometimes says "turn off manually" when parking to get out. Then there's the interior lights that refuse to come on automatically or manually at times. Thanks for the forum, I've read for many hours the issues others are having, many like mine, and the so called easy fixes. I've also learned that this car I love is not worth the trouble and barring some amazing fix from vw, I will sell mine as soon as I get it fixed like some others I know have done!
 

· Super Moderator
2021 FE Mythos Black
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4,730 Posts
Sorry to hear about your problems. It would be a good idea to start a case with VW Customer Care. 800-822-8987
 

· Registered User
Joined
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703 Posts
I am sorry you have had so many issues. The right thing to do is for VW to offer you another car or a refund. But as we all know, it is rare that a car dealer does the right thing. I feel VW rushed this model into production without due diligence, thus there are many bugs to work out. If VW does not fix these issues with the ID4 it is going to come back to bite them in the butt, like diesel gate! And I see some class action legal action coming. In mine I have had systems shut down and then come back on. Just yesterday the voice command stopped working and then later when I restarted it worked again. I sometimes I feel I am in a Dickens novel, "it was the best of times it was the worst of times."
 

· Registered User
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9 Posts
Volkswagen should do the right thing and give you a new car also and Volkswagen need to do is give us the same options as Germanngive us the heads up display give us the DCC let us have a good colors like honey yellow. I had two of the diesel gate cars if they want to make right they should think about doing the right thing. Care about the American public as well as everybody else treat us the same as Germany and Europe. I would even pay more if I had to at least make it an option. I would even pay up to $2500 to pick the color of my choice. It’s all about giving the option to the buyer if you can only go to 31 flavors and have only one flavor it would be not a great ice cream company
Thank you 🙏
 
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