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Discussion Starter · #1 ·
New member here. I searched the forum, but I couldn't find any answers. On Wednesday night I came home with a 17% SOC. The temperature was in the mid-20s. I turned the car off and I noticed that I didn't have any charging options, immediate vs scheduled. I also had a message on the display saying something like having to charge now, and having to keep the battery warm, or something like that. I didn't really read the whole thing. I got out of the car and plugged it in. Next morning, I expected to find the car with an 80% SOC, but it was only at 33%. I checked the car, and it was only charging at a 2kWh rate. I checked all the settings, but everything looked normal other than the settings for scheduled charging. Battery maintenance is enabled, but there was also a message saying that it would be set to 80% after this charge. I also factory reset the infotainment system, but nothing changed. It's Friday morning, and it is still charging. It's at 84% now, and it looks like it wants to go all the way to 100%. I called the dealership, but they just want me to come in. Well, it's -11 outside and very windy, so I'm not going anywhere today. Does the ID.4 have some kind of a maintenance cycle where it has to charge to 100% before going back to normal?
 

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New member here. I searched the forum, but I couldn't find any answers. On Wednesday night I came home with a 17% SOC. The temperature was in the mid-20s. I turned the car off and I noticed that I didn't have any charging options, immediate vs scheduled. I also had a message on the display saying something like having to charge now, and having to keep the battery warm, or something like that. I didn't really read the whole thing. I got out of the car and plugged it in. Next morning, I expected to find the car with an 80% SOC, but it was only at 33%. I checked the car, and it was only charging at a 2kWh rate. I checked all the settings, but everything looked normal other than the settings for scheduled charging. Battery maintenance is enabled, but there was also a message saying that it would be set to 80% after this charge. I also factory reset the infotainment system, but nothing changed. It's Friday morning, and it is still charging. It's at 84% now, and it looks like it wants to go all the way to 100%. I called the dealership, but they just want me to come in. Well, it's -11 outside and very windy, so I'm not going anywhere today. Does the ID.4 have some kind of a maintenance cycle where it has to charge to 100% before going back to normal?
Also, it would be helpful to know if you have successfully charged it before. Either at home, or at a fast charger. What does the light at the charging cable show when you plug it in?
 

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Discussion Starter · #7 ·
Also, it would be helpful to know if you have successfully charged it before. Either at home, or at a fast charger. What does the light at the charging cable show when you plug it in?
I have 2500 miles on the car and I have never had any problems charging at home. EA is a different story. They're hit and miss. The EVSE is blinking green, and the charge port LED is green and pulsating.
 

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New member here. I searched the forum, but I couldn't find any answers. On Wednesday night I came home with a 17% SOC. The temperature was in the mid-20s. I turned the car off and I noticed that I didn't have any charging options, immediate vs scheduled. I also had a message on the display saying something like having to charge now, and having to keep the battery warm, or something like that. I didn't really read the whole thing. I got out of the car and plugged it in. Next morning, I expected to find the car with an 80% SOC, but it was only at 33%. I checked the car, and it was only charging at a 2kWh rate. I checked all the settings, but everything looked normal other than the settings for scheduled charging. Battery maintenance is enabled, but there was also a message saying that it would be set to 80% after this charge. I also factory reset the infotainment system, but nothing changed. It's Friday morning, and it is still charging. It's at 84% now, and it looks like it wants to go all the way to 100%. I called the dealership, but they just want me to come in. Well, it's -11 outside and very windy, so I'm not going anywhere today. Does the ID.4 have some kind of a maintenance cycle where it has to charge to 100% before going back to normal?
Also, Welcome to the forum!
 

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It's a 2023 Pro S AWD with the latest firmware (3.1 or whatever it is)
That shouldn't give any issues in that case.
but if you are not planning to set a scheduled charging routine, remove the locations from your car anyway.

Have you tried charging at another L2 charger? I'm curious if the issue is the car or the charger.
 

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I also have a message on the display saying: "Battery Care Mode is active. The target charge level will be automatically reduced to 80% after this charge"
that means the car does think it needs to charge above 80%. could be there is a charging location set, and in the location a higher rate is configured? if that is the case it will overrule the standard settings.
 

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I also have a message on the display saying: "Battery Care Mode is active. The target charge level will be automatically reduced to 80% after this charge"
I seem to remember way back on this forum that someone had a similar issue, also with a Grizzle EVSE. I think they found that some of the plastic housing on the charge plug had come off in the car's port. Worth a try to take a look in there with a light and see if there is anything in there that shouldn't be.
 

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Discussion Starter · #18 ·
that means the car does think it needs to charge above 80%. could be there is a charging location set, and in the location a higher rate is configured? if that is the case it will overrule the standard settings.
The location settings are not accessible, and I think it is because the Battery Care Mode is active. It seems to me that it wants to get a full slow charge before going back to normal. I'll let it finish charging to 100% and then see what happens. I have 5 more hours to go
 

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Discussion Starter · #19 ·
that means the car does think it needs to charge above 80%. could be there is a charging location set, and in the location a higher rate is configured? if that is the case it will overrule the standard settings.
I configured the location settings when I got the car, but the settings are not accessible at this time. Again, I think it's because of the Battery Care Mode.
 

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I configured the location settings when I got the car, but the settings are not accessible at this time. Again, I think it's because of the Battery Care Mode.
No, battery care mode just means that the car will automatically switch back to 80% charge once it did this charge above 80%
a factory reset would wipe the location settings.

does the carnet app shows you locations, and to what level the car wants to charge?

btw: not sure when you are planning your next drive, but ideally drive the car back down to ~80% once it's charged. Sitting for hours or days at 100% isn't very good for the battery.
 
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