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Lease-End Protection Offer, is it worth it?

7255 Views 8 Replies 8 Participants Last post by  eb2143
Looking down the details on the lease side. As of the date of this post, there is an end of lease protection policy for $950. Is it worth it?
Here are the details on the initial offer & not the FINE details:

Lease-End Protection (LEP)
Volkswagen Drive Easy Lease-End Protection

waives up to $10,000 of excess wear and tear charges for interior stains, tire wear, chips, dents and dings, and more at the end of your lease.This way, you can thoroughly enjoy your leased Volkswagen.
Lease-End Protection benefits:

Waives covered excess wear and tear charges up to $10,000

Waives excess mileage charges up to 500 excess miles

Covers charges for missing parts up to $150 in total

Transferable for a $50 fee if another private party assumes your lease agreement

Cancelable at any time; after 30 days, pro rata refund will be provided and $50 fee will apply
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Additional benefits:

No deductible

Coverage of excess wear and use charges for items such as:

Paint wear and exterior surface dents, scratches, chips, pits, cracks, and discoloration

Interior upholstery surface rips, tears, stains, burns, and spotting

Front and rear windshield and side glass chips

Carpet rips, tears, stains, and spotting

Side and rearview mirrors (glass, surface, and mechanical/electrical)

Front and rear door, hatch, and tailgate rubber seals

Head lamps, tail lamps, and light bulbs

Bumpers, bumper covers, step bumpers, and surrounding bumper trim

Convertible tops, including trim and moldings

Audio equipment, speakers, and systems

Badges and body insignia

Tire wear
Lease-End Protection is not available in New York.
Exclusions:

Any itemized excess wear and tear charge that exceeds $1,000

Repairs performed prior to lease agreement termination

Charges for alterations or modifications to the vehicle

If vehicle is used for competitive driving, racing, or a prohibited commercial purpose

Any charges caused by customer's wrongful or intentional acts
Contact your participating dealer to request additional information about the Volkswagen Drive Easy Program.
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That might be a good idea. I had a scuffed wheel on a lease vehicle, they wanted to charge me $500. Fortunately, I had a body shop friend who got me a re-manufactured wheel for much less.
Has anyone used this before? It seems like everyone could use it for Additional benefits: tire wear. Don't we all have that wear? I wonder how it covers tire wear.
If you change your mind at the end of the lease and decide to buy it rather than turn it in I suppose you’re out the $950?
I've not heard of lease-end protection before. I had two Audi leases and it was not mentioned. I also had no trouble with minor issues at end of lease, even some scuffing on wheels. Many (most?) of the items listed seem so unlikely to be issues that I can't see much value of this.
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The General Sales Manager mentioned this: How much are 4 replacement tires for the ID4? They aren't going to be rotated over a 45,000 mile/3 year lease. If you are heavy on your cornering, the policy may indeed pay for itself.
I'm curious if anyone has bought this for their ID.4, and if so, were they able to get a discounted price from the dealer? If so, what did you pay. I'm fairly certain I will turn the car in at the end of the lease because in three years, EV technology will be on an entirely different level. Thoughts? Thanks!
I'm curious if anyone has bought this for their ID.4, and if so, were they able to get a discounted price from the dealer? If so, what did you pay. I'm fairly certain I will turn the car in at the end of the lease because in three years, EV technology will be on an entirely different level. Thoughts? Thanks!
I got it for 799 spread over the lease period. Wheel scuffs are common for me because of tight street side parking and mostly highway commute.
EDIT: I canceled this in the end after doing some reading. The $1000 exclusion and the overstatement of what VW's lease-end damage assessment looks at sold me. You're allowed small dings and dents, scratches under 1'', etc and I could find now evidence they prorate tire based on wear as long as they are legal. Also, these are administered by third party companies that deny claims routinely and only reimburse the service department a fraction of the going rate. Usually for a $1000 policy, $500 is pure profit for the dealer/finance person working under commission.

I'm also looking for advice on lease end protection. I ended up purchasing lease end protection today, but have 30 days to change my mind so wanted to think about it and get some advice since it's not an option after you drive off the lot. In my case, I guess I didn't get a great deal, or they adjust for zip code (I'm in LA), and I paid $1150 spread out over 36 months.

As someone mentioned above, it is worthless if you decide to buy the car. In my situation, I have no clue if I'm going to buy or not at the end of the lease, but I'm sure I will have a better idea in 1-2 years at which time I have the option to cancel in a pro-rated manner.

A few things caught my attention that are concerning to me:
a) Exclusion: Any itemized excess wear and tear charge that exceeds $1,000. Does this mean that if the dealer determines that a dent is $1001 to repair, I am charged $1001 or $1? I presume the former. If so, this means the dealer can mark up repairs to escape this warranty.

b) Tire wear: this is a biggy given that a set of tires is about $1100. Here is the most likely situation I foresee after 36 months: this is a heavy car with a lot of torque and these OE tires has less tread depth than usual -- they're very unlikely to last 36,000 miles; so lets say I replace them at 25,000 miles and at lease's end I have 50% tread depth. My salesperson told me that VW can charge you for tire wear at lease end, so they could say those 50% tires will cost me $125 each if you assume a new tire is $250. But what I want to know from other VW lessees: do they actually charge for tire wear at lease end in practice?

c) Glass chips: in all likelihood the glass is not going to be perfect -- in practice, does VW's third party inspector charge for tiny chips at lease end? Or does this fall within 'normal wear and tear'?

Taking a step back, I'm thinking for $1100 this is probably not worth it as I think about it more. Maybe $500-$700 I'd consider it, or if I had to park on the street. This car will be garaged. Thoughts?
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