I have a 2022 iD4 and recently ran into a problem when coming home from a work trip at 11. The battery in my key fob died while I was away and so the doors would not unlock. No problem though because I have the manual key right?
WRONG.
I used the key to remove the cover, insert it into the cylinder and turn. The dome light turns on, a motor actuator noise occurs inside the car door and … the door is still locked. I rotate the key in the opposite direction, the dome light turns off and the same actuator noise occurs. I try this above sequence 5 times and still locked. 😡😡😡. I open up the app hoping I can unlock the doors through the app. No luck. Call app customer service hoping they can unlock the doors remotely, OnStar style. No again.
I finally come up with the idea of using the battery from my wife’s car keyfob and I’m able to get into the car and drive home.
The next morning, I show my wife and it still doesn’t work.
I had a service appointment already scheduled the following week so I will have the dealership address the concern then. I get to the dealership this morning. I leave the keyfob about 30 feet away inside the dealership and we go out to the car with the manual key to show them the issue and it works just fine. 😡😡😡😡😡. Since my car just went out of warranty, it would be $175 for them to troubleshoot a problem that isn’t currently happening. I passed on that since that seems like throwing money away.
Has anyone ever experienced this issue and knows a possible cause/solution?
Thanks,
Aaron
WRONG.
I used the key to remove the cover, insert it into the cylinder and turn. The dome light turns on, a motor actuator noise occurs inside the car door and … the door is still locked. I rotate the key in the opposite direction, the dome light turns off and the same actuator noise occurs. I try this above sequence 5 times and still locked. 😡😡😡. I open up the app hoping I can unlock the doors through the app. No luck. Call app customer service hoping they can unlock the doors remotely, OnStar style. No again.
I finally come up with the idea of using the battery from my wife’s car keyfob and I’m able to get into the car and drive home.
The next morning, I show my wife and it still doesn’t work.
I had a service appointment already scheduled the following week so I will have the dealership address the concern then. I get to the dealership this morning. I leave the keyfob about 30 feet away inside the dealership and we go out to the car with the manual key to show them the issue and it works just fine. 😡😡😡😡😡. Since my car just went out of warranty, it would be $175 for them to troubleshoot a problem that isn’t currently happening. I passed on that since that seems like throwing money away.
Has anyone ever experienced this issue and knows a possible cause/solution?
Thanks,
Aaron