Did you use the same contact information when ordering? Name, email, etc? It sounds like VW is catching on and cancelling orders that may be "doubled". Interesting they didn't cancel your Gradient order, but rather the normal one.
I'm just surmising though. Who knows what actually happened 🤷🏽♂️
I'm just surmising though. Who knows what actually happened 🤷🏽♂️