[John Solna]

I’ll get straight to the point. Im parking my id4 1st max in my company garage with the back to the wall to be close to the charging station. While still in my car standing still im speaking on the phone with a colleague for 2-3 mins with the car still on reverse. Note that i have auto hold(didnt check if it was engaged but I assume it was since I was standing still with my foot on the brake for 2-3mins).

anyway, I hang up the phone, open the door, step out of the car lifting my foot off the brake and the car starts rolling backwards straight into the wall with me standing with one foot outside the car with an open door. So im forced to jump in and hit the brake.

Im trying to find out if this is some error on my side or if the car is actually dangerous next time I step out if the car with kids behind it. When I got the car, I was told by the car dealer that I don’t need to turn the car off manually, that it turns on auto hold when standing still and when I open the door and leave the seat, the car turns off and goes into parking mode. It does that 999 times out of a thousand, but not that time.

The car dealer only thinks im trying to get out of the insurance deductible, so not much help there.

so, if by some fault the auto hold didn’t engage, shouldn’t the car go into parking brake when I leave the seat with an open door? And if not, the emergency sensors should react to the wall?

Has anyone else had somehing similar to this?

for now Im always turning on the parking break and turning off the car manually before stepping out when there are people around. Im always double checking and making sure the P is lit so it doesn’t roll off without me.

 

[Nai3t]

I'm imagining you backed up somewhat close to the wall, except that your telephone conversation would have been interrupted but the bleeting of the reverse obstacle sensors the whole time — so you must have had some distance there between the wall and your bumper?

Yes, as you describe it is correct — the car should have shut down, even if your didn't engage Park. If you search these forums you may find at least one thread describing a similar problem: the car rolled a bit upon exiting. April-May timeframe maybe? I recall the complaint because it sounded so odd, and haven't seen a similar complaint since.

 

[John Solna]

I'm imagining you backed up somewhat close to the wall, except that your telephone conversation would have been interrupted but the bleeting of the reverse obstacle sensors the whole time — so you must have had some distance there between the wall and your bumper?

Yes, as you describe it is correct — the car should have shut down, even if your didn't engage Park. If you search these forums you may find at least one thread describing a similar problem: the car rolled a bit upon exiting. April-May timeframe maybe? I recall the complaint because it sounded so odd, and haven't seen a similar complaint since.

Correct, I had some distance between the bumper and the wall so no sensors were beeping yet.

thanks for the tip, I tried to google the problem but no luck, I’ll have a look at the previous posts and hope that it will help me getting the dealer to take it seriously.

 

[Don]

I'm trying to figure out why anyone would get out of the car without setting the parking brake? Until I click that on, I'm never taking my foot off the brake pedal

Don

 

[JPWhite]

Im trying to find out if this is some error on my side or if the car is actually dangerous next time I step out if the car with kids behind it.

Its a bit of both. You should have put the car into park before exiting the vehicle. Leaving a car in gear while its turned on is on you. Sorry.

Nissan made a software change to the 2011 LEAF to visually and audibly warn you if you open the drivers door with the car in gear, as delivered it would roll away as well.
Tesla have solved the issue by automatically putting the car into park when the drivers door is opened and alerting the driver visually and audibly.
Both vehicles have "caught me in the act" so to speak, its an easy mistake to make.

EV's are silent when 'running' so the manufacturer does need to catch driver errors before something bad happens. IMHO a lack of such a feature doesn't relieve you of responsibility.

 

[Huey52]

At the risk of piling on, would you leave an ICE vehicle on and in reverse gear while exiting? We really shouldn't expect so much from automation, it's still called "driving." And "distracted driving" in any form should be avoided.

btw: In military aviation circles a prioritization is drummed into us: "aviate - navigate - communicate"

I'm still sorry for your "fender bender." I've had to self-replace rear bumper covers from folks running into me. The downside to modern urethane is that once distorted it must be replaced.

 

[wtatun]

Yeah, sorry for your accident - but it wasn’t caused by the ID4. It was caused by the human in charge of the machine (maybe distracted?). Hope the fix is easy and not costly.

 

[ddx]

Yeah that is kinda weird. One time I lifted (adjusting) my butt off the seat in drive (without seat belt, I was moving the car from driveway in to the garage), and the car immediately went to park by itself. I hope the fix not too bad.

But yeah I always use the parking button as a "turn off" button coming from ice vehicle it is pretty natural for me.

 

[Nai3t]

Regardless of improper technique, all the same, the car shouldn't have done this.

I agree that ultimately, it's the driver's responsibility to not exit a car that's in gear, however.... seatbelt off? door open? foot off brake? pressure removed from driver's seat?

... the car shouldn't have moved.

John, do you recall if the pedestrian acoustic warning was humming when you got out (another indication the car isn't shut down BTW).

 

[JimmyVW]

Regardless of improper technique, all the same, the car shouldn't have done this.

I agree that ultimately, it's the driver's responsibility to not exit a car that's in gear, however.... seatbelt off? door open? foot off brake? pressure removed from driver's seat?

... the car shouldn't have moved.

John, do you recall if the pedestrian acoustic warning was humming when you got out (another indication the car isn't shut down BTW).

european version doesn’t humm when sitting stationary.

 

[John Solna]

I'm trying to figure out why anyone would get out of the car without setting the parking brake? Until I click that on, I'm never taking my foot off the brake pedal

Don

Well thats how the id4 is designed. You park your car, when the car stops auto-hold turns on. You open the door and leave the car and it turns off automatically and turns on the parking break at the same time. So no need to turn anything off manually. This was instructed to me by the reseller so thats how its supposed to work. You should try it out since its a feature you’ve paid for. 😁

 

[voxel]

Well thats how the id4 is designed. You park your car, when the car stops auto-hold turns on. You open the door and leave the car and it turns off automatically and turns on the parking break at the same time. So no need to turn anything off manually. This was instructed to me by the reseller so thats how its supposed to work. You should try it out since its a feature you’ve paid for. 😁

Does the US version have Auto-Hold? I don't think it does except with ACC on?

Anyhow, newer cars have a safety mechanism to stop when the door is open to prevent this (which happened less than a month ago):

Man reaching for card crushed to death by his own car in McDonald's drive-thru

Vancouver police said surveillance video showed the man, 42, leaning out of his vehicle to pick something up as he was trying to pay for his order.

www.usatoday.com

 

[Eric Nay]

I drove a Bolt EV for three years and that was the first car I've had with a simple button for parking brake. I've always had a mechanical foot-pedal or handbrake where I had to physically move the brake device. After three years of the push button parking brake I admit I got lazy and pretty much stopped activating the parking brake. The car just automatically applied the brake when I either 1) tapped the Park button, or 2) turned the car off.

As automation takes over our habits change, and then the cars have to adjust again to our new habits.

Is this User Error? Sure, but it could have happened to me, or most of us. It takes a while to get used to new habits.

 

[John Solna]

Does the US version have Auto-Hold? I don't think it does except with ACC on?

Anyhow, newer cars have a safety mechanism to stop when the door is open to prevent this (which happened less than a month ago):

Man reaching for card crushed to death by his own car in McDonald's drive-thru

Vancouver police said surveillance video showed the man, 42, leaning out of his vehicle to pick something up as he was trying to pay for his order.

www.usatoday.com

Oh thats sad, I guess I learned a cheap lesson not to hurry out of the car, in some other place near a pillar it could have killed me. Now I make sure that P is lit after opening the door, only then do I exit and leave the car.

 

[kens98]

The vehicle should have been put into park before exiting.

But........

I would double check the manual and the VW websites. I remember the salesman showing us that the car automatically turned off and put itself into park if you got out of the seat. The car has even done this to me at atm's or drive thru when I just barely lifted my butt out of the seat to reach something or get my wallet.

 

[NiaMoonStoneProS]

What is "Auto Hold"?.....joke aside(we'll probably have to pay for that feature here in the states if they ever offer it), sorry for accident. Hopefully not too much damage and thankfully you're uninjured.

 

[John Solna]

What is "Auto Hold"?.....joke aside(we'll probably have to pay for that feature here in the states if they ever offer it), sorry for accident. Hopefully not too much damage and thankfully you're uninjured.

oh i thought they enabled auto-hold in the US recently. Well hope you get it soon! Its very useful.(mostly haha)

The damage was minor luckily.

 

[Ciscovet]

This car has auto hold? That's news to me. I always hit the park button when I park the car. I will check this feature out later.

 

[txxthie]

I’ll get straight to the point. Im parking my id4 1st max in my company garage with the back to the wall to be close to the charging station. While still in my car standing still im speaking on the phone with a colleague for 2-3 mins with the car still on reverse. Note that i have auto hold(didnt check if it was engaged but I assume it was since I was standing still with my foot on the brake for 2-3mins).

anyway, I hang up the phone, open the door, step out of the car lifting my foot off the brake and the car starts rolling backwards straight into the wall with me standing with one foot outside the car with an open door. So im forced to jump in and hit the brake.

Im trying to find out if this is some error on my side or if the car is actually dangerous next time I step out if the car with kids behind it. When I got the car, I was told by the car dealer that I don’t need to turn the car off manually, that it turns on auto hold when standing still and when I open the door and leave the seat, the car turns off and goes into parking mode. It does that 999 times out of a thousand, but not that time.

The car dealer only thinks im trying to get out of the insurance deductible, so not much help there.

so, if by some fault the auto hold didn’t engage, shouldn’t the car go into parking brake when I leave the seat with an open door? And if not, the emergency sensors should react to the wall?

Has anyone else had somehing similar to this?

for now Im always turning on the parking break and turning off the car manually before stepping out when there are people around. Im always double checking and making sure the P is lit so it doesn’t roll off without me.

I am going to side with you on this on. Coming from a Tesla to my ID 4, I have to pay much more attention. When shifting gears, plus not having auto hold, or 1 pedal driving, and even the rear parking sensors freak out when I back up to quickly and approach a curb. VW doesn't have an as many safe guards in place as Tesla does it seems. Tesla is a software company making a EV and VW is not. It is very hard to make a Tesla move if an object is in the way (8 camera's help) or if any door is open it will warn you, and it will MOST IMPORTANTLY engage P if you get out of the car with D or R engaged. The ID 4 shifter is not intuitive and its easy to think you are in D when in actuality you are in R and vice versa. The reverse camera stays on to long if you go back and forth between D and R and it would lead one to believe they are in R.

 

[fireboy92k]

I'm surprised the car didn't automatically engage the parking break when you opened the door. My ICE 2018 Q5 puts on the electronic parking even when the door is open and I try to switch into gear.

I do have the issue with the back up camera staying on a bit too long, like even if you were in reverse and go back to park or neutral it will not disengage unless I do it manually.