[Spin]

I forgot to mention the very BEST part of having my ID.4 back. The Sirius/XM trial subscription is still working which means The Grateful Dead Channel. 🧸

Driving that train.......

 

[JimmyVW]

My AWD Pro S (August build) is also has 8C at 0920 and 51 at 6035.

Yeah that’s what we see here too. And some other models are newer too. Afaik his module was replaced so I expected newer firmware on his. Maybe they rigidly stick to whatever was on there.

 

[ericy]

Yeah that’s what we see here too. And some other models are newer too. Afaik his module was replaced so I expected newer firmware on his. Maybe they rigidly stick to whatever was on there.

It is possible that they do need to stick to the same version as delivered. If they haven't done Q/A on a car with just this one module updated, they are potentially asking for trouble.

 

[JimmyVW]

It is possible that they do need to stick to the same version as delivered. If they haven't done Q/A on a car with just this one module updated, they are potentially asking for trouble.

That could definitely be true. Just had my hopes up he’d get something extra out of the whole ordeal

 

[ID.Furkan]

Speaking of updates, my car got a new battery! But not the big battery. It got a new lead-acid 12V one. Interestingly, PartsLink24 shows my new battery only being used up to Dec. 20, 2021 production. From Dec. 20, 2021 onward, cars get an AGM battery:

000 915 105 DP
battery with charge state
indicator, filled and charged
only to be used for:
D >> - 20.12.2021
51AH/280A

000 915 105 FA
Battery, filled and charged
(ENHANCED FLOODED BATTERY)
only to be used for:
D - 20.12.2021>>
49AH/320A

oeeeh nice bit of information.
I believe that this is a part of the 2.4 update recall in Europe. 12v battery swap.
It's still not fully underway [even at all, because no hints of it yet] time will tell.

 

[2928]

I think this is very characteristic of legacy

oeeeh nice bit of information.
I believe that this is a part of the 2.4 update recall in Europe. 12v battery swap.
It's still not fully underway [even at all, because no hints of it yet] time will tell.

Yes, that’s what I was referring to. Thanks!

 

[Andy at Ross-Tech.com]

Unfortunately, they sent a regular hook-style tow truck and the operator tried a jump pack on the 12V battery, got the same results, and gave up and left. I called Roadside Assistance again and this time insisted on a flatbed, which they sent and the ID.4 was just hauled away.

Neat! I had gotten a survey from VW asking about my recent service and although I gave my dealership high marks, I commented about the above towing experience. Roadside Assistance called me today to apologize, said they were re-training the contractors to know to send a flatbed for EV's, and they offered me a $100 gift card for my troubles. 👍

 

[KB57]

Driving that train.......

My 1st addition is at the dealer now with the same failure along with “warning system” failure. Been there since last Wed. They only have one real EV mechanic so I doubt they have looked at it yet. It will be interesting on what VW Corp tells them. I have already had 3 modules replaced and the gateway one replaced twice. Time will tell. On a positive note the dealer has been super good with us and we do really love the car overall.

 

[mflagg]

Some good news:

1) There's one less whitetail deer threatening our roads (I saw way, way too many roadkill ones on my 900+ mile gasser roundtrip, mostly along I-81 in VA).

2) The Service Manager from my local dealer called yesterday to apologize for the delays and to let me know what's going on. I reassured him that I am only inconvenienced in a first world way (loaner Tiguan in place of leased ID.4) and am genuinely curious about the cause and solution to this problem. It sounds like they plan to drop the HV battery and replace these items, if I understood correctly:

SX8 High-Voltage Battery Control Module, Positive Terminal
SX7 High-Voltage Battery Control Module, Negative Terminal
J840 Battery Regulation Control Module

It sounds like the pyrotechnic disconnect that was supposed to only deploy in case of a collision, disconnected on its own for some reason. Those components are inside the aluminum battery frame as shown on page 32 of this diagram:

https://static.nhtsa.gov/odi/tsbs/2021/MC-10186407-0001.pdf

Fingers crossed for this doing the trick and I will keep you guys posted.

HI Randy,

Just read your post and had a question. My new ID was hit back in December. The VW repair shop has been a challenge to work with. Finally went down yesterday and after a lengthy conversation with my rep it appears that the delay in getting my car repaired is because the above items you mentioned tripped in the accident. If you don't mine about how long from the time they diagnosed the issued did it take them to get a VW rep in to drop the battery and replace the above? Thanks! Mike

 

[Andy at Ross-Tech.com]

@mflagg I assume you meant Andy but I'm not offended.

Here's a timeline from my notes:

10/18/21 Disco problem starts
10/19/21 ID.4 flatbedded to dealer, no loaner available
10/21/21 Dealer emailed that they hadn't looked at it yet
10/22/21 Dealer found a loaner for me
11/11/21 Dealer called to ask for more details about the failure mode
11/12/21 I sent the dealer videos and more info
11/12/21 Dealer emailed to say the QTM should be in next week to gather data, they are ordering SX7 HV Battery Control Module (-), SX8 HV Battery Control Module (+) and J840 Battery Regulation Module
11/18/21 Dealer emailed to say they had two engineers on site and got a good amount of data, sent to Germany
11/23/21 Dealer emailed to say they had two QTM's back today who verified data. Rear drive motor was received. Still waiting on SX8 repair kit (ETA 12/3)
12/6/21 Dealer emailed to say the rear drive motor was installed on Friday 12/3, SX8 repair kit just delivered (held up in customs)
12/7/21 Dealer emailed to say the battery was removed and cover removed, control modules replaced and communicating, everything going back together
12/10/21 I picked up the ID.4 from the dealer, returned the loaner

It looks like it took about 3.5 weeks from when the dealer ordered the SX8 til it arrived.

 

[mflagg]

@mflagg I assume you meant Andy but I'm not offended.

Here's a timeline from my notes:

10/18/21 Disco problem starts
10/19/21 ID.4 flatbedded to dealer, no loaner available
10/21/21 Dealer emailed that they hadn't looked at it yet
10/22/21 Dealer found a loaner for me
11/11/21 Dealer called to ask for more details about the failure mode
11/12/21 I sent the dealer videos and more info
11/12/21 Dealer emailed to say the QTM should be in next week to gather data, they are ordering SX7 HV Battery Control Module (-), SX8 HV Battery Control Module (+) and J840 Battery Regulation Module
11/18/21 Dealer emailed to say they had two engineers on site and got a good amount of data, sent to Germany
11/23/21 Dealer emailed to say they had two QTM's back today who verified data. Rear drive motor was received. Still waiting on SX8 repair kit (ETA 12/3)
12/6/21 Dealer emailed to say the rear drive motor was installed on Friday 12/3, SX8 repair kit just delivered (held up in customs)
12/7/21 Dealer emailed to say the battery was removed and cover removed, control modules replaced and communicating, everything going back together
12/10/21 I picked up the ID.4 from the dealer, returned the loaner

It looks like it took about 3.5 weeks from when the dealer ordered the SX8 til it arrived.

Hi Andy.... Glad I didn't offend you.

Unfortunately for me since my trip of the fuse was the result of an accident I also have the body work to deal with. I went out yesterday to see my car and as expected it was still sitting in the exact spot it was when towed to them in December. Lots of fighting between USAA and the shop on cost to repair. The local VW shop is trying to charge outrageous rates. At this rate I would almost be happy to have them total it so I can move on and look for a new one.

 

[wildpitcher]

Yikes! I hope this will be fixed in the 2022s

Dave

 

[ed gilbert]

Okay my turn as well. I was on a 650 mile road trip and came off the highway and the car lit up and stopped and would not start. Thank goodness I follow info on this site and got out and walked away for 10 minutes and the car had shut down. Got back in started up and completed the trip. I suspect this is really a software problem.

 

[J21]

Me too.
Electrical System Failure, car crawled to a stop at a MAJOR intersection, then would no longer move at all when the traffic light changed. Good thing it was Sunday morning with light traffic!

Unfortunately my Wife was driving by herself at the time. She wouldn't get out of the car to turn it off with the traffic (more sensible than me), so I had her reset the entertainment computer, wait about a minute, and she could drive through the intersection to a Safeway parking lot. The red error messages persisted, even after some time out of the car. After waiting awhile before I arrived, she decided to take a picture of them, but the red messages vanished when she got in the driver's seat. Like a guilty toddler. I received angry selfies, of course. (I considered having her turn off the car with the On/Off button on the steering wheel, but she would probably press it too many times too quickly, so didn't try)

She's good about waiting for the entertainment system to startup before driving, but she does have a habit of putting the seatbelt on after starting to drive. Today just before the problem occurred, the car had been parked for about one hour. She put items in the backseat, but didn't fully close the backdoor--it was not completely latched. She got into the car, started to backup, and realized the back door was ajar (there was an error?). She put the car back in park, got out and closed the back door, then got back in the car and pulled out of the parking space. I'm sure the seatbelt went on later. No errors at that time, the power failure occurred about 1 mile away on a 40 mph street.

It's now my car, she won't drive it. She's traumatized by the incident. Transportation that traumatizes people is no longer viable transportation for some people.

About 4500 miles on the car (including a 2,000 mile pleasant road trip without issues), 2021 Pro-S AWD, delivered May 2022, one of the last.

I wonder, have any of the 2022's with the 3.1 software experienced this kind of issue? There has to be a way to assure her this problem won't happen again--either a failsafe startup routine, or hardware/software upgrade. Without confidence in reliability, the car (and VW!) won't be in this family long.

(Edit, sorry, I just noticed this thread is marked "resolved" I posted here because it seemed the oldest, longest thread with this topic, there was a "me too" from the summer, and I don't really believe that everybody needs a $20,000 repair to get back on the road, I might prowl again for a better thread and link to this)

 

[Jimmy Dean]

Me too.
Electrical System Failure, car crawled to a stop at a MAJOR intersection, then would no longer move at all when the traffic light changed. Good thing it was Sunday morning with light traffic!

Unfortunately my Wife was driving by herself at the time. She wouldn't get out of the car to turn it off with the traffic (more sensible than me), so I had her reset the entertainment computer, wait about a minute, and she could drive through the intersection to a Safeway parking lot. The red error messages persisted, even after some time out of the car. After waiting awhile before I arrived, she decided to take a picture of them, but the red messages vanished when she got in the driver's seat. Like a guilty toddler. I received angry selfies, of course. (I considered having her turn off the car with the On/Off button on the steering wheel, but she would probably press it too many times too quickly, so didn't try)

She's good about waiting for the entertainment system to startup before driving, but she does have a habit of putting the seatbelt on after starting to drive. Today just before the problem occurred, the car had been parked for about one hour. She put items in the backseat, but didn't fully close the backdoor--it was not completely latched. She got into the car, started to backup, and realized the back door was ajar (there was an error?). She put the car back in park, got out and closed the back door, then got back in the car and pulled out of the parking space. I'm sure the seatbelt went on later. No errors at that time, the power failure occurred about 1 mile away on a 40 mph street.

It's now my car, she won't drive it. She's traumatized by the incident. Transportation that traumatizes people is no longer viable transportation for some people.

About 4500 miles on the car (including a 2,000 mile pleasant road trip without issues), 2021 Pro-S AWD, delivered May 2022, one of the last.

I wonder, have any of the 2022's with the 3.1 software experienced this kind of issue? There has to be a way to assure her this problem won't happen again--either a failsafe startup routine, or hardware/software upgrade. Without confidence in reliability, the car (and VW!) won't be in this family long.

(Edit, sorry, I just noticed this thread is marked "resolved" I posted here because it seemed the oldest, longest thread with this topic, there was a "me too" from the summer, and I don't really believe that everybody needs a $20,000 repair to get back on the road, I might prowl again for a better thread and link to this)

These stories are definitely scary, I feel like my wife would have the exact same reaction as yours. Luckily these issues don't seem to be negatively impacting trade in values. 2021 do seem to be the ones affected, but then again 2022 just got released a few months ago so you never really know.

 

[PANZERidIV]

@mflagg I assume you meant Andy but I'm not offended.

Here's a timeline from my notes:

10/18/21 Disco problem starts
10/19/21 ID.4 flatbedded to dealer, no loaner available
10/21/21 Dealer emailed that they hadn't looked at it yet
10/22/21 Dealer found a loaner for me
11/11/21 Dealer called to ask for more details about the failure mode
11/12/21 I sent the dealer videos and more info
11/12/21 Dealer emailed to say the QTM should be in next week to gather data, they are ordering SX7 HV Battery Control Module (-), SX8 HV Battery Control Module (+) and J840 Battery Regulation Module
11/18/21 Dealer emailed to say they had two engineers on site and got a good amount of data, sent to Germany
11/23/21 Dealer emailed to say they had two QTM's back today who verified data. Rear drive motor was received. Still waiting on SX8 repair kit (ETA 12/3)
12/6/21 Dealer emailed to say the rear drive motor was installed on Friday 12/3, SX8 repair kit just delivered (held up in customs)
12/7/21 Dealer emailed to say the battery was removed and cover removed, control modules replaced and communicating, everything going back together
12/10/21 I picked up the ID.4 from the dealer, returned the loaner

It looks like it took about 3.5 weeks from when the dealer ordered the SX8 til it arrived.

I am sure this was repaired faster than any other BEV sold at this time. Even an ICE with a major part failure usually takes weeks to fix or sometimes even months. Or if it is a new Dodge/Fiat…Never!!! 💸

 

[tghaoui]

Some good news:

1) There's one less whitetail deer threatening our roads (I saw way, way too many roadkill ones on my 900+ mile gasser roundtrip, mostly along I-81 in VA).

2) The Service Manager from my local dealer called yesterday to apologize for the delays and to let me know what's going on. I reassured him that I am only inconvenienced in a first world way (loaner Tiguan in place of leased ID.4) and am genuinely curious about the cause and solution to this problem. It sounds like they plan to drop the HV battery and replace these items, if I understood correctly:

SX8 High-Voltage Battery Control Module, Positive Terminal
SX7 High-Voltage Battery Control Module, Negative Terminal
J840 Battery Regulation Control Module

It sounds like the pyrotechnic disconnect that was supposed to only deploy in case of a collision, disconnected on its own for some reason. Those components are inside the aluminum battery frame as shown on page 32 of this diagram:

https://static.nhtsa.gov/odi/tsbs/2021/MC-10186407-0001.pdf

Fingers crossed for this doing the trick and I will keep you guys posted.

Hi,

I have the same problem however had a minor collision. Got the SX7 module replaced however still have this fault code "EV Battery Negative Contactor Control Circuit/Open". Do you think I also need to replace SX8 and J840?

 

[id4hatchlight]

Me too.
Electrical System Failure, car crawled to a stop at a MAJOR intersection, then would no longer move at all when the traffic light changed. Good thing it was Sunday morning with light traffic!

Unfortunately my Wife was driving by herself at the time. She wouldn't get out of the car to turn it off with the traffic (more sensible than me), so I had her reset the entertainment computer, wait about a minute, and she could drive through the intersection to a Safeway parking lot. The red error messages persisted, even after some time out of the car. After waiting awhile before I arrived, she decided to take a picture of them, but the red messages vanished when she got in the driver's seat. Like a guilty toddler. I received angry selfies, of course. (I considered having her turn off the car with the On/Off button on the steering wheel, but she would probably press it too many times too quickly, so didn't try)

She's good about waiting for the entertainment system to startup before driving, but she does have a habit of putting the seatbelt on after starting to drive. Today just before the problem occurred, the car had been parked for about one hour. She put items in the backseat, but didn't fully close the backdoor--it was not completely latched. She got into the car, started to backup, and realized the back door was ajar (there was an error?). She put the car back in park, got out and closed the back door, then got back in the car and pulled out of the parking space. I'm sure the seatbelt went on later. No errors at that time, the power failure occurred about 1 mile away on a 40 mph street.

It's now my car, she won't drive it. She's traumatized by the incident. Transportation that traumatizes people is no longer viable transportation for some people.

About 4500 miles on the car (including a 2,000 mile pleasant road trip without issues), 2021 Pro-S AWD, delivered May 2022, one of the last.

I wonder, have any of the 2022's with the 3.1 software experienced this kind of issue? There has to be a way to assure her this problem won't happen again--either a failsafe startup routine, or hardware/software upgrade. Without confidence in reliability, the car (and VW!) won't be in this family long.

(Edit, sorry, I just noticed this thread is marked "resolved" I posted here because it seemed the oldest, longest thread with this topic, there was a "me too" from the summer, and I don't really believe that everybody needs a $20,000 repair to get back on the road, I might prowl again for a better thread and link to this)

did you ever get this fixed? I have the same issue with my 22

 

[ph.id.4]

Same here - very similar story. Red error appeared on the dash, stopped at a red light, and wouldn't go back into drive without getting out and locking it. Managed to get it from the Red error to the Yellow error and drove it to the dealer. It took them ~3 days and all they did was reset the motor and cleared the faults. I'm just waiting for it to happen again. Very dangerous that you appear to have to get out of the driver's seat to reset the system.

I shared the Mechanics notes in this thread: “Electrical system not working correctly" error message

 

[DaveBarnes]

And for privacy protection i would ask all to remove VIN numbers from the scanner output files please.
Thanks.

VIN is Vehicle Identification Number, so VIN numbers is redundant