Volkswagen ID Forum banner
1 - 9 of 9 Posts

·
Registered User
2022 ID.4 AWD ProS Dusk Blue/Lunar Gray;
Joined
·
45 Posts
Discussion Starter · #1 ·
MY 22 ID4 PRO AWD in USA not updating maps to newest version. It is still stuck on 21.7. I tried resetting system, but it still didn't download newest version (22.4?) in the past 2 weeks. I am at dealership now for 30 day checkup and also asking them to remove license expired 2G/3G error message. Anyone with MY22 get a newer map version than 21.7? Anyone able to get 2G/3G error notification removed?


Gadget Automotive mirror Bumper Automotive exterior Audio equipment

Font Motor vehicle Automotive exterior Gadget Automotive mirror
 

·
Registered User
2022 ID.4 AWD ProS Dusk Blue/Lunar Gray;
Joined
·
45 Posts
Discussion Starter · #2 ·
Just realized I posted in ID5 subforum. Hopefully moderator can move to correct forum for me please.
 
  • Like
Reactions: Huey52

·
Registered User
2022 ID.4 AWD ProS Dusk Blue/Lunar Gray;
Joined
·
45 Posts
Discussion Starter · #3 ·
Dealer called Bosch/carnet and dealer told me license error and maps not updating are software bugs and will require software update from carnet. They told me they can't download new maps for me (not sure if that is really true or they just don't know how to do it). Hopefully not too long of a wait to get fixed, but given VW history with ID4 I'm not expecting it to happen anytime soon.
 
  • Like
  • Sad
Reactions: jcohnc and Huey52

·
Registered User
2022 ID.4 Pro-S RWD
Joined
·
259 Posts
Dealer called Bosch/carnet and dealer told me license error and maps not updating are software bugs and will require software update from carnet. They told me they can't download new maps for me (not sure if that is really true or they just don't know how to do it). Hopefully not too long of a wait to get fixed, but given VW history with ID4 I'm not expecting it to happen anytime soon.
I assume yours is a recently deliver with 3.1 firmware? Are you able to add users to the car?

There is another thread on this, they are aware of the issue, it impacts some but not all 2022 with 3.1 firmware. The two common issues is the car failing to connect to Car-Net to add a user, or the Expired license message. Some cars are fine, some get one or the other error, some (like mine) have both. They have us bringing our back in Thursday so a VW area rep can work on it with "VW factory" and Car-Net. From what we told the issues is the modem is not properly activating within the car. They can activate the service and the network can talk to the car and start a 2 way session but the car can't reach out on its own. This was from the service rep who got it from the tech but it basicley sounds like the car thinks it's activated but when it goes to use it thinks the car is in a shipping mode and get stuck in loop.

I'm wondering if this has to do with a change in providers. In the other thread a user had commented on making sure you're in an area with good Verizon coverage, but the promo card and the VW app on my car has T-Mobile logos not Verizon.
 

·
Registered User
Joined
·
4 Posts
I assume yours is a recently deliver with 3.1 firmware? Are you able to add users to the car?

There is another thread on this, they are aware of the issue, it impacts some but not all 2022 with 3.1 firmware. The two common issues is the car failing to connect to Car-Net to add a user, or the Expired license message. Some cars are fine, some get one or the other error, some (like mine) have both. They have us bringing our back in Thursday so a VW area rep can work on it with "VW factory" and Car-Net. From what we told the issues is the modem is not properly activating within the car. They can activate the service and the network can talk to the car and start a 2 way session but the car can't reach out on its own. This was from the service rep who got it from the tech but it basicley sounds like the car thinks it's activated but when it goes to use it thinks the car is in a shipping mode and get stuck in loop.

I'm wondering if this has to do with a change in providers. In the other thread a user had commented on making sure you're in an area with good Verizon coverage, but the promo card and the VW app on my car has T-Mobile logos not Verizon.
Please do keep us updated on potential resolution (even better would be with a copy of the service record to show to another dealership...)
 

·
Registered User
2022 ID.4 Pro-S RWD
Joined
·
259 Posts
Please do keep us updated on potential resolution (even better would be with a copy of the service record to show to another dealership...)
you might want to follow this thread:
 

·
Registered User
22 ID.4 RWD Pro S Moonstone Gray/ Lunar Gray
Joined
·
34 Posts
I'm in the same boat. Pro S delivered Tuesday, 2g/3g warning and showing navigation database 21.7. Wanted to let you know you aren't alone. Please keep us posted .
Communication Device Sky Tree Gadget Font

Computer Personal computer Output device Laptop Flat panel display
 
  • Like
Reactions: Enkay18

·
Registered User
Joined
·
4 Posts
I have the same version of the navigation database (21.7) and also the "License expired" warning on my 2022 Pro S. Is a newer version of the nav database even available and anyone received it via OTA in the US?

Regarding the license notification, this seems to be the case with ALL 2022 models (or more exactly with the 3.1 software). Volkswagen is aware of this but has no ETA for a fix (the tech at my dealer called VW and was given that answer).
 

Attachments

·
Registered User
2021 AWD Pro S
Joined
·
2,124 Posts
Is a newer version of the nav database even available and anyone received it via OTA in the US?
Yes some have got 22.7 which is the latest from 7-2022, and they got it OTA since its on a 2021:
 
1 - 9 of 9 Posts
Top