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No official portal notification/email

3159 Views 27 Replies 15 Participants Last post by  dg4prez
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
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It took a couple of days for me to get an e-mail after I first noticed going from Step 3 to 4 in the Portal. I think it took less than a week, though.
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I went from 3 to 4 on the 4th of March and no email, but dealer and Customer Care both say that reservation is there and still active. The car is nowhere to be found so I might not be the best reference!
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
I was moved three to four on 4-6 but have never received an email yet. Now my salesman tells me my ID4 is on a ship that left before the wheel of frustration showed that the Id4 left the factory! That ship is due in Houston tomorrow. I'll just wait and see.
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I was moved three to four on 4-6 but have never received an email yet. Now my salesman tells me my ID4 is on a ship that left before the wheel of frustration showed that the Id4 left the factory! That ship is due in Houston tomorrow. I'll just wait and see.
That would be awesome if your time schedule for your car was the same as mine since we both moved up to step four on 4/6.
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I also moved up on 4/6 and have not gotten any email notification about it. I haven’t contacted my dealer to ask anything about it yet. I was just wanting to give it some more time first before bugging them.
I also moved up on 4/6 and have not gotten any email notification about it. I haven’t contacted my dealer to ask anything about it yet. I was just wanting to give it some more time first before bugging them.
Bug them! It is your money!
Bug them! It is your money!
I will on Monday if I haven’t gotten anything by then.
I was moved three to four on 4-6 but have never received an email yet. Now my salesman tells me my ID4 is on a ship that left before the wheel of frustration showed that the Id4 left the factory! That ship is due in Houston tomorrow. I'll just wait and see.
I moved to step four on 3-23 and the email came a day later. Dealer has yet to find any info on progress. As of about a week ago, he said, "It's probably not shipped yet" and also couldn't say why VW would have indicated otherwise.
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
My email came 3 days after I moved from step 3 to 4
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
Since moving from 4 to 5 I’ve received 4 emails alerting me that my ID4 has arrived in the US. I moved to 5 on Monday so almost an email a day lol
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Since moving from 4 to 5 I’ve received 4 emails alerting me that my ID4 has arrived in the US. I moved to 5 on Monday so almost an email a day lol
I am also getting daily emails since moving to 5. I was wondering if maybe logging onto the VW site would stop them, but I haven't tried yet.
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
I never received any notification emails until I reached step 6. I just would periodically log in and check. Once I hit step 4 for it took about 3-4 weeks to move to step 5. I am in California so car ported in Houstion. It then took aproximately 7-10 days to get unloaded and process through customs to reach step 6 which is basically where the car is on a truck transport to dealership. We will see how long that takes. I have been contacted by dealership as soon as I hit step 6 which makes sense cause that is when you prepare to purchase vehicle.
I am at the mercy of the portal of discontent. When it tells me it wants to move then it moves. Step 4 is my reality at the moment With no confirmation from VW. My dealer representative was not able to provide any additional information, not like others in the forum who received possible dates, even which vessel there future joy is riding. I cannot even get my sticker info with the VIN I was able to get.
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These are seriously first world problems. I’m in the same boat, possibly literally, as you. What can you do about it? Me, I just hang out and ask questions and make comments; sometimes snarky, sometimes smart ( I hope). it will arrive someday soon, for sure. I’ve spent time looking up ceramic coatings, you’ve been looking at wraps, it could escalate to the best usb-c cable for the car (not saying I did that or anything). I suppose screaming into the void is possible, Perhaps that’s what you were doing and I‘m just being an obtuse ass. I should have stopped at the first sentence. Good night.:)
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I received emails for step 1,2, and 3, but no more until I was three days into step 5. Waiting now for step 6.
Has anybody been moved up a step or two in the portal but has never received an official notification from vw. On 4/06 I moved from step three to step four, just happened to you the portal and noticed the difference. However I still have not received an official notification or email from vw.
I have received notification every step. Although it occurred two to three days after the wheel of pain changes. 😎
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I have received notification every step. Although it occurred two to three days after the wheel of pain changes.
Same here, always got one for each step but always exactly 2 days after the wheel on the website changed.
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I have received notification every step. Although it occurred two to three days after the wheel of pain changes. 😎
I’m at 5 waiting to go to 6. Been at 5 for 4 days now. Would guess another week I should go to 6.
I’m at 5 waiting to go to 6. Been at 5 for 4 days now. Would guess another week I should go to 6.
This is a drug for you, isn’t it? What are going to do when you pick up the car? Explode? 🤯💥💣
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