OMG VW COMMUNICATED THE MY2021 USA UPDATE!
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Add Yours: VW ID. Buzz Owner's Registry
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I would have thought that VW would go in order of purchase data. I wonder how they are choosing the order. Put everyone's VIN in a Bingo style bucket and draw them ? I bought mine in March of 2022 and got the same email.
I have a theory that some dealers are more ready than others.. And if a dealer isn't ready, they aren't releasing the update quite yet. Now from our standpoint, I could pick a different dealer - one that might be more ready, but I don't want to waste my time chasing down that angle if it isn't even relevant.
I got the form letter so I hit reply and reminded them that my ID4 was the first one sold by the only dealer in South Mississippi. Then I remembered that they had an almost identical Pro S that they had in the show room. Maybe that is their beta tester?
I agree. There also could be variability in some builds that additional time for testing. They may be throttling the number of shops so the VOA dealer support team is not overwhelmed.
Does the update show up when you put your VIN into the recall lookup tool or in the my VW app?
I haven’t gotten either email, nor did I ever get the October email. Want to know if my FE is eligible for the update…
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I was talking to my service advisor anyway and he confirmed they are beginning the updates for the First Edition folks and when VW adds our VIN numbers to the program we should get a reminder to schedule an appointment. He thought it might be a physical letter in addition to an alert in the myVW app. He also confirmed that they (Douglas VW, Summit, NJ) are a "participating Volkswagen dealership" as the email says... so now I know it will happen, but they will have time to practice on our friends who have the earlier build cars 
Yeap I got my email today as well. I guess I will actually see the update visit to the dealership in March or April given the number of ID4 that were sold. I ordered in March of 21 and got the car in March of 22. Looking forward to feedback from owners that have the process done and what their reactions are. I live in Minnesota and there is one dealership that owns all the VW locations in the twin cities and I know that have sold hundreds of cars. My sense is that they are going by VIN numbers which makes a lot of sense given the number of cars 20K that have been delivered that are eligible for the update. At least that are keeping us informed to a degree.
My guy confirmed the same. Unauthorized VIN's will be kicked out of the the service campaign and owners would be on the hook to pay for the service.
It does show in the myVW app under service campaigns as VW action code 97FY
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How tragically awful for them!
It isn't like they are all that helpful to begin with.
I like to stop by in person and drink their coffee while they scratch their heads and huddle in groups to figure out how to pacify me. In fact I have some time to kill this afternoon.
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At least 6 in spring 2021. I lost count after that. We run into each other every now in then, I know of at least 2 others in my town and it's one of the smaller towns that this dealer covers.Did they sell more than 2???
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Yesterday, I walked into my VW Dealer's Service Department and stated that “My ID.4 is telling me that it wants to see you for some sort of inspection within 17 days. Can we schedule the necessary appointment?”
The Service Advisor had no idea what I was talking about so I said: “My ID.4 is telling me that it wants me to take it to my VW Dealer for inspection within 17 days down from 18 days yesterday and 19 days the day before that."
“Oh! State Inspection?”.
“No, some sort of routine ID.4-specific inspection.”
Service Advisor calls over other Service Advisor. No progress ensues.
Service Advisor 2 goes and gets ID.4 specialist tech.
Tech says: “Every 10,000 miles, the ID.4 needs to be evaluated.”
“My ID.4 isn't talking about miles, it's talking about days. It's telling me that it wants me to take it to my VW Dealer for inspection within 17 days down from 18 days yesterday and 19 days the day before that."
Tech says: “That's what I said: every so many months, the ID.4 needs to be evaluated.”
So the Service Advisor wrote an appointment for me and they're going to do SOMETHING. I also mentioned that when I drive over sharp bumps, my ID.4 “clanks” and the high-beams seem to flicker. So they wrote that in the appointment too.
But they have no idea when they'll be allowed to update my firmware.
Does anyone think I should have even the slightest bit of confidence that this service appointment will 1) go well or 2) accomplish anything useful besides making me drive the Volt to work that day?
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Well, it sounds like the tech at least knows something about it. Hopefully he can follow the instructions. LOL
BTW, I beleive the timer, like is was in our Audi, is mileage OR days, whichever comes first. In other words the first service is at 10k miles or 1 year since your last inspection.
Just make sure they don't change the oil and DO add the mandatory blinker fluid.
BTW, I beleive the timer, like is was in our Audi, is mileage OR days, whichever comes first. In other words the first service is at 10k miles or 1 year since your last inspection.
Just make sure they don't change the oil and DO add the mandatory blinker fluid.
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