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Online Owner Manual - don't bother trying

4216 Views 11 Replies 8 Participants Last post by  corfam
Per Customer Care:

"At this time, the online Owners Manuals are unavailable for model years 2020 and newer. Please be assured that we are actively working on a resolution and we hope to have them up and running very soon."
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2020 and newer? Sounds like something broke.
"Fine, I'll take a 2019 ID.4 manual then". :LOL:
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Yup, my 2020 Tiguan is still not available (9+ months now). If it's anything like the older years, it's just web pages. I want a PDF I can download.
I downloaded a pdf manual a week or so ago. It is edition 10-2020. It is 415 page long. A European version.
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Yes, we've had this October 2020 Euro-English edition for awhile. Still helpful.

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I think the PDF version that was released isn't the norm for manuals from VW these days. I wish it was!
This might have been posted already in another thread, although I did do a quick search and hadn't personally read this before.

I just noticed that the online access to US ID.4 vehicle owners manual is now working. Not sure when the fix happened since I hadn't tried in a couple of weeks. As expected, just need to input a valid VIN.

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The link is valid but after entering my VIN all I got was a semi-blank first page and the 2nd page and that was it. 馃し鈥嶁檪锔

Yes, I too would prefer a [downloadable] PDF over webpage as well.

This might have been posted already in another thread, although I did do a quick search and hadn't personally read this before.

I just noticed that the online access to US ID.4 vehicle owners manual is now working. Not sure when the fix happened since I hadn't tried in a couple of weeks. As expected, just need to input a valid VIN.

The link is valid but after entering my VIN all I got was a semi-blank first page and the 2nd page and that was it. 馃し鈥嶁檪锔

Yes, I too would prefer a [downloadable] PDF over webpage as well.
I hadn't actually used my VIN since I had been continuously punching in an older VIN that I previously bookmarked. Use VIN # WVGDMPE28MP009305 and it will come up. It's a VIN number for a dealer demo unit posted previously on the forum.

I agree on the PDF. That's what I want!
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The link is valid but after entering my VIN all I got was a semi-blank first page and the 2nd page and that was it. 馃し鈥嶁檪锔

Yes, I too would prefer a [downloadable] PDF over webpage as well.
Click on the 鈥淭OC鈥 (table of contents) link to the right side of that 鈥渂lank page鈥 and you鈥檒l get the rest of the content (one chapter at a time).
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Click on the 鈥淭OC鈥 (table of contents) link to the right side of that 鈥渂lank page鈥 and you鈥檒l get the rest of the content (one chapter at a time).
(y)(y) Yep, that too!
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