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Assuming this is a comment from your dealer, the incentives would be anything VW is offering to promote sales (e.g. "Sign and Drive"). These incentives are only offered on vehicles they are pushing to meet sales goals. The ID.4 would not be one of those at that time, unless the world was coming to an end and everyone was cancelling their reservations.

On the plus side, you received some commitment to hold to MSRP
 
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