Hey y'all! We just leased a ID4 FE, and it hadn't yet finished its post delivery inspection. NBD, we'll pick it up the next day. Well, the dealer then contacts us saying that it failed the inspection because of a Radio Antenna Unit, which was affecting radio, navigation and CarNet. Upon speaking to the service manager, it sounds like it's an intermittent issue. They say they are waiting on a part from VW, but we haven't gotten any ETA on when it will be here or when we can take possession of the car.
So my question to this forum is 1) anyone else heard of this issue? 2) Could this actually be a SW bug and we might be in for further problems and 3) Has anyone had to escalate up and apply pressure to VW for a repair? It's moderately absurd to me that I can't get an ETA on my brand new car, but maybe I'm not accounting for supply chain and other issues.
So my question to this forum is 1) anyone else heard of this issue? 2) Could this actually be a SW bug and we might be in for further problems and 3) Has anyone had to escalate up and apply pressure to VW for a repair? It's moderately absurd to me that I can't get an ETA on my brand new car, but maybe I'm not accounting for supply chain and other issues.