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Discussion Starter · #1 ·
Heads-up SoCal friends. I saw a post in the ID.4 Facebook group that a white 1st Edition was on display at Timmons VW in Long Beach this afternoon. Sounds like VW South Coast (Santa Ana) on Friday.

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Let's hope they make it down to San Diego this time! Thanks @ErickF
 
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I'm on the north side of LA. If it is working it's way south, looks like I'm taking a trip to Long Beach tomorrow.

Is there a schedule posted somewhere about this tour?
 

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I have my reservation through Galpin VW. I just went to their Facebook page and found out they had the ID.4 on 1/16 & 17. I have not received a single email or call from Galpin in the 4 months I have had the reservation. I am getting really annoyed with VW and Galpin - the only reason I even know the ID.4 has been touring is through this forum - I have never received a single communication on being able to see the car in person.
 
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I have my reservation through Galpin VW. I just went to their Facebook page and found out they had the ID.4 on 1/16 & 17. I have not received a single email or call from Galpin in the 4 months I have had the reservation. I am getting really annoyed with VW and Galpin - the only reason I even know the ID.4 has been touring is through this forum - I have never received a single communication on being able to see the car in person.
Same here with New Century in Glendale. No communications at all, so I called into the dealer two weeks ago and they were quite clueless. I checked the Facebook page and the ID.4 was there 4 days ago. Nobody reached out.

I'm wondering if there is a more responsive dealer in LA and if I can move my delivery.
 

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ID.4 Pro S AWD / Waiting, waiting, waiting
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Same here with New Century in Glendale. No communications at all, so I called into the dealer two weeks ago and they were quite clueless. I checked the Facebook page and the ID.4 was there 4 days ago. Nobody reached out.

I'm wondering if there is a more responsive dealer in LA and if I can move my delivery.
Can you even change the dealer? And does anyone have one in L.A. that has been proactive?

I wonder if VW changed anything with the dealers. It may just be semantics but I noticed on my original reservation it has Galpin as "Your Preferred Volkswagen Dealer." Now, on the owner's page, it just has Galpin as "Pickup Location." Curious if VW is cutting out the dealers for the online reservations through VW.
 

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Discussion Starter · #9 ·
Can you even change the dealer? And does anyone have one in L.A. that has been proactive?

I wonder if VW changed anything with the dealers. It may just be semantics but I noticed on my original reservation it has Galpin as "Your Preferred Volkswagen Dealer." Now, on the owner's page, it just has Galpin as "Pickup Location." Curious if VW is cutting out the dealers for the online reservations through VW.
My hunch is that once you order is locked, you dealer is also. This would allow them to better manage logistics of shipping and inventory of dealers. There are some high volume dealers for which preorders could overwhelm their lots.
 

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I was notified by Timmons as I have my reservation there, but since I already saw a blue ID.4 and a white ID.4 at VW Santa Monica on 12-2-2020, I chose not to go. I鈥檒l swing by when we can test drive them.
 

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My hunch is that once you order is locked, you dealer is also. This would allow them to better manage logistics of shipping and inventory of dealers. There are some high volume dealers for which preorders could overwhelm their lots.
According to the VW Customer Care person I talked with, you can change preferred dealers up until the point the vehicle is delivered to the dealer. He said you just need to call Customer Care and they can change dealers for you.
 
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As I watch the snow falling, hear the grind of nearby plows, and see projected sub 0 degF windchill temps Friday I can't help but think that you live in year 'round perfect San Diego weather, so a slight delay on an ID.4 demo isn't so bad. ;)

Let's hope they make it down to San Diego this time! Thanks @ErickF
 

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You guys are worrying me about dealer communication. I've pro-actively reached out to mine here in the east coast if viewings are planned.
 

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As always communication is very [motivated] dealership/individual salesperson dependent. My local Coastal VW in Hanover, MA has been surprisingly communicative. But pro-active reach out is always a good call as it shows you're a motivated buyer.
 

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Discussion Starter · #15 ·
Your EV specialist still has to put food on the table selling other vehicles until the ID.4's are in motion and they have to start working the deals. Other than the few that have had ID.4 showings, there hasn't been much for them to say.
 

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As always communication is very [motivated] dealership/individual salesperson dependent. My local Coastal VW in Hanover, MA has been surprisingly communicative. But pro-active reach out is always a good call as it shows you're a motivated buyer.
I'm near Danvers, MA. I got an email from the sales person as soon as I pre-ordered which was a good sign. He also looked into when the First Edition 2nd chance offering would open up on the website (turned out to be midnight EST) which I appreciated. Soooo hopefully I have a good experience.

After test driving the Kona and Niro EV at a dealer in Braintree I can tell you it makes a difference. The sales person there was completely clueless about the EV offerings and just generally disinterested. My wife and I just walked away after the last test drive without speaking to them again haha.
 

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Your EV specialist still has to put food on the table selling other vehicles until the ID.4's are in motion and they have to start working the deals. Other than the few that have had ID.4 showings, there hasn't been much for them to say.
I would hope sending out a notice to the few pre-orders at your dealership about a post on their own FB page would be the bare minimum. Honestly there's no defense for it. It's just ineptitude; I'd certainly look to go with another dealership if possible.
 

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Discussion Starter · #18 ·
I would hope sending out a notice to the few pre-orders at your dealership about a post on their own FB page would be the bare minimum. Honestly there's no defense for it. It's just ineptitude; I'd certainly look to go with another dealership if possible.
Don't disagree there. If there is an event, a pre-booker should be the first to know and the EV specialist should reach out.
 
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I've received several useless cheerleader-type communications from my Dealer's ID.4 co-ordinator (Momentum, Houston) but ZERO response to three of my e-mails to him over the past months.
 

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I don't know where it is today, but McKenna (Huntington Beach) Facebook page says it will be there tomorrow (January 28) 11-7.

Can anyone point to a confirmed / published ad that it will be in Santa Ana (South Coast) on Friday?
 
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