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Software: Anyone have timeline or a link to a post about the timeline for 3.0/3.1 release in the USA?

16599 Views 193 Replies 45 Participants Last post by  NeverhadanEVbefore
The slow software genuinely makes the car experience bad. At least for me, I do not understand how this was allowed to go out in this state.

I was fine with it for a while because it was a new car, new driving experience. Everything about the car is amazing EXCEPT the software and no one pedal driving(which i can live without). Now that i have been driving it for almost 2k miles, driving has become a normal experience and the frustration of the software being slow grows, i want to get in my car and turn on the AC. Not sit there and wait for the software to take 1-2 mins to wake up and then move at 2 fps to the menu. I understand it goes into a deep sleep, i think that is okay but my laptop can start up and be at the desktop in 12 seconds on average, so i feel like it isn't unreasonable to ask a $45k-$50k car to do the same.

Another thing that makes the experience worse is getting into another person car and their software is super fast and snappy. It makes my car feel like it wasn't worth the value, almost feel like i would have bought the car for 25k and the 25k discount was to let me write the software, atleast if my software breaks i can only blame myself the 1 developer not a 250 billion(2021 EUR revenue) dollar company.

If the software isn't out or it comes out and doesn't solve basic issues like the performance of the software in the next year, i will be selling it as other car companies are coming out with similar cars with better software, more features, and a similar price tag. Which would be disappointing because i was excited for VW. This is my first VW car and everything about it was so exciting to support a company planning on swapping the majority of their cars to EVs. I WANT to support it, but imo it isn't worth it if basic software is a problem for the company. I don't need OTA updates, i could even go into a service center if it meant fixing it but even the service centers were like /shrug.
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Anyone have timeline or a link to a post about the timeline for 3.0/3.1 release in the USA?
Yes. Diess' AMA proclamation of "Summer."

That, as far as I know, is the only official timeline VW has provided. And that was just prior to 2.4 software being pulled back for a couple months of rework at the last minute. But the "Summer" comment has never been rescinded nor amended.
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Yeah @JoeFJ it doesn't make sense, but only because we don't know most of what's going on inside VW.

Think how crazy all of this is... Scheduled Charging was a "feature" back in version 1.9 or whatever the ID.3 launched with in 2020 (itself months late due to software. That's taken 2 years and 4 software updates to finally resolve.

VW manufactured the 2022 ID.4 for five months before having software ready for it, despite all the press demos.

2.4 got yanked the day leading up to it being deployed for updates at dealerships.

2.4 is rolling out to 2021s in Europe but not in the US, where we're told we're going to jump straight to 3.1.

We're expecting new batteries, but if there was truly no hope of software coming, why then haven't we are least heard about the batteries?

So again, you're right, none of this makes sense. VW is doing it on their timeline as they see fit. I have no doubt it is coming, though.
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I was at our dealership a few days ago and asked about the software update. They said toward the end of the year and no OTA, must bring car in for service.
Yes, the requirement for the dealer visit to update the BMS module and to swap in a new 12 volt battery has been known for quite a while now -- at least since the start of the year -- making this all the more head scratching. Diess' "summer" comment as I mentioned was just before the 2.4 updated (BMS update) was scheduled to begin rolling out in Europe. That update got pulled at the last minute and it took two months to sort out. So it's entirely possible the "summer" timeline Diess announced is now "summer +2 months" but since VW doesn't like to say much, well... here we stand. :(
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He's asking which is longer, a year in space or a year under water...

...will it take longer to order and take delivery of a new ID.4, or to get the updated software installed in a '21.

Actually at this point I don't know. But I'm guessing.
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We "early adopters" will get it - eventually. And the glass half full viewpoint is that by then it might just be slightly newer than any other version.
There were financial advantages to having bought in early – lower list price, particularly for 1st Editions, full state rebates for some of us (CA's has since decreased) , federal credits for others, better financing terms, and all these months of not buying gas.

I wish it wasn't a "choice," but since it seems that's where we find ourselves, I'll begrudgingly take the money saved up front and hope the trade-off is just update delayed to but not update denied.
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With the tax credit and rebates, my FE was about 35k. Not bad considering most of them are going for over 50 now. The unlimited charging was another bonus. That doesn't change the fact that I'm disappointed about the fact that we have not had an update after 18 months and very disappointed that there is a total lack of information from VW.

You're right, it's no excuse for VW's lack of communication – which has been pathetic (even if I'm willing to excuse their software tardiness).

But for any owner reading this thread and thinking "I should have waited for a '22 / '23," well... it's not clear cut. I can put a pricetag on the value of updated software, and with those dollars saved and miles driven as a consideration, I'll readily keep my '21 which, I might add, I'm still quite happy with and certainly hasn't magically gotten any worse in light of the newer 3.1 found on the current vehicles.
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... someone got fired over it...
Diess didn't get fired over lack of ID.4 updates any more than Blume got anointed to fix them.
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Volkswagen.Com still has a page on OTA featuring the id4..
They do. It's here: Over-the-Air Software Updates from Volkswagen Or at least, this is one of them.

The car being OTA capable is one thing. Is the '21 ID.4 with 2.1 software OTA capable? I don't think so, not as far as system updates go. But is the '21 ID.4 vehicle OTA capable with the right software? Yes. And to confuse matters, since my '21 ID.4 with 2.1 software downloads and updates the navigation database without any trouble every month, does that technically qualify as an OTA update? I think by the strictest interpretations, yes, it does.

But then we have to to a step further and ask where VW promises an OTA timeline, a specific date, or more importantly, what features will be updated. We all have expectations, but what did VW promise?

I'm only pointing this out because there's a lot of "VW promised" but not much to back it up. I think the closest we got was Diess' Reddit AMA.
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Here is a press release in March of 2022. I'm not making up that VW has promised OTAs


But sure, defend them...they haven't missed the mark at all
If you're referring to this line to "As part of that, Volkswagen plans to bring over-the-air (OTA) updates and new software features, such as plug and charge, for the ID.4 this year" then we get right back to aspiration vs. promises.

The only thing black and white is broken scheduled charging, as @epl pointed out and had been discussed ad nauseum. Actually, this whole discussion is wash rinse repeat as far as discussions on this forum go.

VW has been very conservative with their "promises" most likely I presume firmly guided by their experienced ahem legal department. If anybody is so certain they've got them for beech of contact then get a lawyer and get to business.
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...it's more than a bit sad and absurd that VW's communications failures and lack of software updates are even still a hot topic of discussion on this forum, as they have been for well over a year now...
Maybe, in the same way I feel like a stuck record re: VW "promises," I've also been complaining about VW's lack of communication for an equal duration -- I found what's maybe my first post citing this handicap in August of '21, and I'm sure others were discussing it, too. So like, what's new under the sun? I don't have any context for the delays any longer, and am firmly planted in the we'll get it when we get it camp. Plus I'm just not that bothered by what I've got -- not enough to get excited about it, anyway. I know that'll change the day it's announced (again), and I'll be scrambling to get in line at the dealership.
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I used to pride myself on being able to limp home any vehicle with some resourcefulness, duck/duct tape, etc. But with the advent of extensive computer control much harder to do so indeed.
I imagine this is what wagon drivers argued at the advent of motorcars. But I'll readily admit that my progression from a 1975 Datsun pickup to the current state of ICE has left my mechanical abilities in the dust, while at the same time increasing overall reliability to where those mechanical abilities were called to the test less and less often.

I was watching Technology Connections latest video where Alex was explaining how a 50 year old battery-less point and shoot camera works (still working, after all these years), and I can't help but to marvel at the mechanical ingenuity – not only what went in to creating this affordable piece of art, but the engineering skills that have probably been eroded since the dawn of the microprocessor, where we've given up something commonly understandable and fixable for something masked underneath plastic that may as well be powered by faith and magic.
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What I mean is that they update how many cars in Europe from 2.1 originally? So they have a ton of experience, supposedly, upgrading from 2.1 that happened in like 2021 right? And they are this inept at upgrading a much smaller number from 2.1? It's hilarious
If I recall correctly, European never got 2.1, I believe they went from 2.0 to 2.3 (except the ID.3, which I think started with 1.9).

Meanwhile, here in the US we never got 2.3 or 2.4, despite it being a production version for half a year.

So it would seem there was something software-specific between these two markets that there is this discontinuity between versions, and I would bet you it's based in regulations or licensing, not just marketing whims – because who in their right mind would willing opt for biforcated software?

It seems VW built themselves quite the Tetris challenge.
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I have not heard that it ever was available as an update (to ID.3), but on launch ID.4 was sold with 2.1.

There was just someone asking on local social media like "Heyy, are the updates happening or something, I seem to have read something?". That person was driving around with 2.1 and completely unaware of the 12V battery and 2.4 campaign.

Actually never heard of anyone having 2.0..?
Huh, my recollection was you guys launched with 2.0 while US 1st Editions sat at port waiting for 2.1 updates before shipping out to dealerships. But if you had 2.1, then I'm clearly wrong. Maybe I'm confusing it with Chris from Battery Life and his ID.3?
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