[PANZERidIV]

Do you realize how many ID.4 buyers happily drive their cars each day and love it? It is a handful of people with a problem that requires the car to be taken off the road and a few others who expect their introductory 2021 BEV’s to be the picture of perfection. Who really are the ones who need a reality adjustment? Most of us are extremely happy with our VW ID.4’s. Or do you think I am the point man of some conspiracy? 🤔

 

[Manybees]

And why does everyone have to defend VW on this forum? I mean come on, they said they were going to do something publicly, in writing and haven't. It sucks and it's not how you run a business. We all bought these cars based on what they were + what was promised...

My opinion is that you’re misreading people in this thread if you think that “everyone” is defending VW. I hear a lot of mixed feelings and disappointment being voiced by people who’ve been generally optimistic in the past regarding software updates. VW continues to work very hard at losing hearts and minds with their early adopters, who might otherwise have been very much on their side if they were at all competent at communicating with customers about this issue.

Also, whether “we all” bought the vehicle based on promises of software updates, I for one did not. Personally, I bought my 2021 AWD Pro S based on a test drive, the looks, the utility, my past experiences with VW build quality, and the features listed on the window sticker. Before I bought, I had no expectations about software updates because no one ever promised me anything about them in any meaningful format. I heard a lot about intentions and possible future capabilities, but I could only take them so seriously because I never heard any specific promises from anyone before I bought. There was certainly nothing on the window sticker about it before I paid for the car, which to me is the “official” list of what you’re getting for your money when you buy any car.

Has my car had any problems or glitches, software or otherwise, over 8 months and 9000 miles? Nope. Do I see things where the vehicle‘s hardware and software could be improved? Yup. Do I wish I had some of the enhancements shown in the 2022 3.2 software? Sure, esp the SoC percentage on the cluster and the improved charging curve. Do I wish I had some of the annoying bugs introduced in the 3.2 software? Not a chance. Am I happy with my car as it exists today? Indeed I am. It’s fun to drive and a well-built machine and puts a smile on my face every time I drive it, and for me, that’s the most important thing.

 

[Nai3t]

... someone got fired over it...

Diess didn't get fired over lack of ID.4 updates any more than Blume got anointed to fix them.

 

[mitch.greenfield]

Do you realize how many ID.4 buyers happily drive their cars each day and love it? It is a handful of people with a problem that requires the car to be taken off the road and a few others who expect their introductory 2021 BEV’s to be the picture of perfection. Who really are the ones who need a reality adjustment? Most of us are extremely happy with our VW ID.4’s. Or do you think I am the point man of some conspiracy? 🤔

and I'm not either of those. I don't think it should be taken off the road nor do I think it's perfect. But I do expect VW to release updates as they promised. The car having OTA's was promised, it wasn't something that was made up

 

[mitch.greenfield]

Am I happy with my car as it exists today? Indeed I am. It’s fun to drive and a well-built machine and puts a smile on my face every time I drive it, and for me, that’s the most important thing.

I agree with you there. It's a fun car! I'm still glad I have it, but VW needs to deliver

 

[Mark Magiera]

In 2018, when I was shopping for my e-Golf I was reading the forums for the European e-Golf deliveries and (at the time) reading about how the e-Golf was getting updates during service. This was interpreted that the e-Golf I purchased in NA would also see such "updates." After purchase of my 2019, & taking it in for "6 month service," I had read that there was a recent update occurring amongst my German e-Golf owners. I asked my service for said/such. It was there that I learned that VW e-Golf offerings for NA were WYSIWYG. VW Shame on You.

Fast forward 2020 & shopping for an EV. ID4 is announced with OTA, Windshield Display & Matrix Headlights. I make a deposit. 2 in fact. THEN the news comes out that NA models don't get those... VW lied. Outright. The display & headlights I could live without. But upon delivery there are GLARING software issues. THAT HAVE BEEN REPEATED been "claimed" will be "fixed" with OTA. How many lies before BS is called absolute GLARING BS. Shame on me... My wallet will forever be closed to VW.

 

[dfox]

My First Edition is the second VW I have owned. My first was a 1975 Scirocco. A fun car to drive, but a total POS. I had problems from the first month, and it spent as much time at the dealer as in my driveway. Valve job at 10,000 miles! I sold it in less than 2 years. My 2021 ID.4 is a great car, no serious problems at all.

That being said, I keep thinking about a year ago when VW said updates will be in a few months with further updates every 12 weeks. So while I love the car, it could have been better with improved software.

 

[mitch.greenfield]

Volkswagen.Com still has a page on OTA featuring the id4..

 

[Nai3t]

Volkswagen.Com still has a page on OTA featuring the id4..

They do. It's here: Over-the-Air Software Updates from Volkswagen Or at least, this is one of them.

The car being OTA capable is one thing. Is the '21 ID.4 with 2.1 software OTA capable? I don't think so, not as far as system updates go. But is the '21 ID.4 vehicle OTA capable with the right software? Yes. And to confuse matters, since my '21 ID.4 with 2.1 software downloads and updates the navigation database without any trouble every month, does that technically qualify as an OTA update? I think by the strictest interpretations, yes, it does.

But then we have to to a step further and ask where VW promises an OTA timeline, a specific date, or more importantly, what features will be updated. We all have expectations, but what did VW promise?

I'm only pointing this out because there's a lot of "VW promised" but not much to back it up. I think the closest we got was Diess' Reddit AMA.

 

[mitch.greenfield]

They do. It's here: Over-the-Air Software Updates from Volkswagen Or at least, this is one of them.

The car being OTA capable is one thing. Is the '21 ID.4 with 2.1 software OTA capable? I don't think so, not as far as system updates go. But is the '21 ID.4 vehicle OTA capable with the right software? Yes. And to confuse matters, since my '21 ID.4 with 2.1 software downloads and updates the navigation database without any trouble every month, does that technically qualify as an OTA update? I think by the strictest interpretations, yes, it does.

But then we have to to a step further and ask where VW promises an OTA timeline, a specific date, or more importantly, what features will be updated. We all have expectations, but what did VW promise?

I'm only pointing this out because there's a lot of "VW promised" but not much to back it up. I think the closest we got was Diess' Reddit AMA.

Your grasping for straws but sure...

 

[epl]

We all have expectations, but what did VW promise?

On the other hand, there is a whole section on Scheduled Charging in the 2021 ID.4 manual. No need to look for subtle interpretations - that section is incorrect.

BTW, I find borderline dishonest when a reviewer like Edmunds does not mention Scheduled Charging in their "long-term" review of their ID.4. I guess it can also be stupidity/incompetence (e.g. Hanlon's razor).

 

[mitch.greenfield]

Here is a press release in March of 2022. I'm not making up that VW has promised OTAs

https://media.vw.com/en-us/releases/1668

But sure, defend them...they haven't missed the mark at all

 

[Nai3t]

Here is a press release in March of 2022. I'm not making up that VW has promised OTAs

https://media.vw.com/en-us/releases/1668

But sure, defend them...they haven't missed the mark at all

If you're referring to this line to "As part of that, Volkswagen plans to bring over-the-air (OTA) updates and new software features, such as plug and charge, for the ID.4 this year" then we get right back to aspiration vs. promises.

The only thing black and white is broken scheduled charging, as @epl pointed out and had been discussed ad nauseum. Actually, this whole discussion is wash rinse repeat as far as discussions on this forum go.

VW has been very conservative with their "promises" most likely I presume firmly guided by their experienced ahem legal department. If anybody is so certain they've got them for beech of contact then get a lawyer and get to business.

 

[Manybees]

If you're referring to this line to "As part of that, Volkswagen plans to bring over-the-air (OTA) updates and new software features, such as plug and charge, for the ID.4 this year" then we get right back to aspiration vs. promises.

The only thing black and white is broken scheduled charging, as @epl pointed out and had been discussed ad nauseum. Actually, this whole discussion is wash rinse repeat as far as discussions on this forum go.

VW has been very conservative with their "promises" most likely I presume firmly guided by their experienced ahem legal department. If anybody is so certain they've got them for beech of contact then get a lawyer and get to business.

You're right that this particular press release is far from the "promise" that others might claim it to be. Anyone who sees that statement as a promise of delivery is hearing what they want to hear. I work for a software company, and any public statements about future releases are required to be phrased in similar terms, only ever talking about plans and intentions and never making a statement that could be construed as a promise of delivery. (Diess really pulled a Musk last year in his Reddit AMA when he said an update was coming to the U.S. in the "summer", by the way, which was very out of character for a VW communication.)

That being said, it's more than a bit sad and absurd that VW's communications failures and lack of software updates are even still a hot topic of discussion on this forum, as they have been for well over a year now. One source of this is of course that there’s still no update and no official communication about a realistic update roadmap. Another might be that we have many newer members now, and it's hard for them to know the topics that have been hashed and rehashed again and again and again. Next thing you know there'll be YATA-BVD (yet-another-thread-about-b-vs-d). 😅

 

[Nai3t]

...it's more than a bit sad and absurd that VW's communications failures and lack of software updates are even still a hot topic of discussion on this forum, as they have been for well over a year now...

Maybe, in the same way I feel like a stuck record re: VW "promises," I've also been complaining about VW's lack of communication for an equal duration -- I found what's maybe my first post citing this handicap in August of '21, and I'm sure others were discussing it, too. So like, what's new under the sun? I don't have any context for the delays any longer, and am firmly planted in the we'll get it when we get it camp. Plus I'm just not that bothered by what I've got -- not enough to get excited about it, anyway. I know that'll change the day it's announced (again), and I'll be scrambling to get in line at the dealership.

 

[Huey52]

USA MY2021 Software Update (OTA or otherwise)
Rear Drum Brakes
ABS-TPMS (vs. in-tire sensors)

The three most [futile] "rinse & repeat" topics on this site imho. 🤷‍♂️

I don't think anyone is defending VW re: the thread subject. Whether they need defending or not is of course open to one's interpretation of what meager corporate communication is out there. We're just trying to reasonably compartmentalize this subject in the overall ownership/driving experience. Serenity now!!

 

[Eric Nay]

My car MOSTLY just drives and seems to work as intended. My beef is with the battery cooling system not working when temp is over 100 F. My beef is also that the logs are full of errors so I can't get the service dept to look at my errors because there are "too many!"

And the OTA updates might fix some of that noise. Might.

So although I can be happy with my car, it does not provide a sense of confidence at all.

 

[jimw625]

So, after all of the comments and opinions, there is still absolutely no information on IF VW will update our 2021 id.4s let alone WHEN they will update them. The bottom line is that if there is a serious bug and they absolutely needed to update the cars we would all have to go back to the dealers. Hopefully the battery problems in the European id.4s will not show up in the US.

 

[Huey52]

Although as I often cite I rarely have any gremlins, I must admit there are times when I wonder "is today the day", so do empathize with less than complete confidence. Of course most of that wondering is resultant of participation in this forum. I imagine there are many non-forum folks who through "ignorance is bliss" have no issues, or have just accepted/ignore/don't notice erroneous warning messages.

Nope, still no if/when insight. We've had many supposedly "in the know" insider projections that have come and gone. I no longer pay heed to any of it and just await the "I got the call for update" threads here and hopefully my own dealer SA's call.

My car MOSTLY just drives and seems to work as intended. My beef is with the battery cooling system not working when temp is over 100 F. My beef is also that the logs are full of errors so I can't get the service dept to look at my errors because there are "too many!"

And the OTA updates might fix some of that noise. Might.

So although I can be happy with my car, it does not provide a sense of confidence at all.

So, after all of the comments and opinions, there is still absolutely no information on IF VW will update our 2021 id.4s let alone WHEN they will update them. The bottom line is that if there is a serious bug and they absolutely needed to update the cars we would all have to go back to the dealers. Hopefully the battery problems in the European id.4s will not show up in the US.

 

[artgpo]

Although as I often cite I rarely have any gremlins, I must admit there are times when I wonder "is today the day", so do empathize with less than complete confidence. Of course most of that wondering is resultant of participation in this forum. I imagine there are many non-forum folks who through "ignorance is bliss" have no issues, or have just accepted/ignore/don't notice erroneous warning messages.

Nope, still no if/when insight. We've had many supposedly "in the know" insider projections that have come and gone. I no longer pay heed to any of it and just await the "I got the call for update" threads here and hopefully my own dealer SA's call.

The old adage "Hopes springs eternal" has never passed over the lips of anyone at VW HQ in regards to updating the software of early production ID.4s. One would think the software versions rolling out with those models rolling off the worldwide production lines could be easily send to the rest of us. Alas, no can do. Maybe VW will offer me a huge incentive at the end of my ID.4's lease to get into a 2024/2025 model? See, I am a dreamer.