Typically they'll be in direct contact with VW factory engineering at this point and they should resolve fairly quickly (but of course I have no idea how long). If they can't procedure-resolve it within a 'reasonable' timeframe they may replace computer components to better facilitate the firmware loading and return the original to factory for failure analysis. Fortunately every part is vendor coded so they can quickly ascertain if a common or uncommon issue.
I once had to wait 2-weeks for a computer related issue but that was ICE so again no real frame of reference for you.
Vehicles are rolling computers these days so we have the benefits of same but also the curses.
All the best.
I once had to wait 2-weeks for a computer related issue but that was ICE so again no real frame of reference for you.
Vehicles are rolling computers these days so we have the benefits of same but also the curses.
All the best.
