Dear VW eMobility Team,
Please redesign your infotainment system. Since this is a software related issue it could come as a OTA update.
Currently it is extremely sluggish. Based my amateur observation, you can improve the sluggish by removing unnecessary animation, remove "pick your own color icon", remove "hand near - Text pop up. To me, these requires RAM and processing power which in turn will decreases performance.
Stick to simple minimalistic mono tone color, design better looking layout with text/icon. Example: it is goofy to have big icons then placed a tiny heating steering wheel icon to the lower left corner. Feels like a after-thought design. Just my two cents.