I love the way it drives, but there are a lot of small annoyances that will keep me from getting a VW again.
#1 - No lock/unlock feature inside the car. The sensitive touch button to unlock is too sensitive, makes picking up my daughter from school awkward since it doesn't work well and she stands outside trying to open the door. Also, the outside lock, if you don't hit it exactly right it doesn't lock.
#2 - If the driver gets out, the car turns off. No one can "wait in the car" while you run in to do something even when you leave the key in the car. I feel like the car should wait until I turn it off.
#3 - Delay in starting up the AC and the infotainment system. It's 100 degrees outside and your car needs a minute to think about starting the AC, my 2010 Lexus started everything up immediately, including connecting my phone. Waiting for my phone to connect to Car Play is like waiting for dial up internet.
#4 - User Profile - having to constantly hit ok over and over when you get in the car is annoying. Not to mention, if I change the profile from my husband to myself I have to wait for it to change the seat instead of simply hitting a button before I get in the car to change seat positions. If I do that, BTW, it moves the seat back to his position after I select user. He sits so far back, it's hard to reach anything until it moves.
#5 - No AC buttons for fan, having to use the infotainment screen means more time looking at the screen instead of doing it by touch. It's proven to be dangerous looking at the screen too much while driving and studies show we are looking at screen too much with the new high tech cars.
Overall the infotainment just isn't very intuitive, I find myself hitting buttons over and over to get where I want. I feel like with all the tech for tablets out there, this shouldn't be so bad.
However, I've been without my ID4 for 2 weeks now since being in a minor accident and I do miss the car, because it drives like a dream, but it's just not very smart.