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For future reference - folks can just click "Follow" in the top right without the need for a post...

Either way is fine.

 

Dealer visit to patch or wait for OTA campaign in January.
About time! I wonder which ID4s will be able to install this update over the air (OTA). The notice states OTA for some vehicles starting in January.

View attachment 36873

 

 

Remind me, did this display issue cause a stop sale of the 24s? Or was that only the door handles? (...also, finally, with a fix at hand.)

 

This doesn’t impact 2024, but some of those essentially have the same hardware and software as 2023, so I don’t know why they aren’t part of this recall.

 

Seem to recall reading somewhere (maybe here) that VW stated they had fixed the issue in a later software revision that was delivered to new cars at the factory after a certain production date.

VW says they fixed it in CW24, 2023. That is mid year, but I don't know what date CW24 equals.

Maybe if we are lucky we will get this fix just <2 years since it was put in newly produced cars.

 

Calendar Week 24 should be June 11-17, 2023 if I counted right, so about a year and a half later.

 

We are now at 1.5 years, but how many months to roll out the OTA to all 80,000 of us?

 

A Reddit post that both confirms the fix and references back to this very post... see if I can break the internet with a message board loop..... (joking).

Stop sale ended (?) : r/VWiD4Owners

 

The first id I bought hasn't had the infotainment screen go black in months now and the one I got in October not at all. I am inclined to wait awhile and see how the update goes. Does it remove, add or modify features, does it install smooth smooth and quick..or..?

 

The first id I bought hasn't had the infotainment screen go black in months now and the one I got in October not at all. I am inclined to wait awhile and see how the update goes. Does it remove, add or modify features, does it install smooth smooth and quick..or..?
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I have my 100,000 check up scheduled for Monday...I'll see if they will offer to do it while it is in for that.

 

Hope it goes well and congrats on the milestone

 

Am I the only one nervous that the fix will cause more problems than it fixes? Is there an easy way to delay the installation for a few months?

 

I am sure not the only one, but the vast majority of people have a positive experience. Every update (dealer or OTA) has made my car better.

 

Thanks

 

I took my 2021 Pro S AWD to the dealer this morning to repair, under warranty, the distorted light pattern that projects downward from the outside mirrors. It is a quick repair.

I asked the dealer’s service manager about this software update. They have it but have not installed it on any ID4s. The service manager said they plan to install it on a few ID4s they have in stock before trying it on a customer’s car. Quote: “We don’t want to brick your car and want to see how the install goes on our in stock cars first.” Good advice and I told him thanks as I don’t want to be the first beta tester.

 

There’s a fix for that? Mine look like someone smashed the “projector lens.”

 

They will prioritize their own cars first so they can sell them faster lol before the end of the year.

 

Scheduled with dealer in a couple weeks. no ota for 919A

 

The service manager at my dealer also told me the door handle fix is approved. They are waiting on parts. New cars on the lot will probably get priority for that recall as well!

 

The app still says No fix available for 919A

I can wait for the 2 year service in Feb, it has not been a problem.

 

This car really isn’t designed to get wet…

 

My app is now showing repairs available for both 919A and the door handle recall. Mine is due for 2 year service in a couple of weeks so hopefully they can do both recalls at the same time while it is in.

 

I see the same. The app lists both now as ‘Repair Needed’. It does not mention anything about if the software will be available OTA as the OP posting showed. At least not yet.

 

Yes, I see that for both of the 2024 recalls - I also see the 2023 door handle recall has disappeared from the app, presumably since the new one (57J9) supersedes it. We will take it in for the door handles in January.

 

I see the "schedule service" for the door handles as well. Does the wording leave open the possibility that all they have to do is " inspect" "if the recall condition is present" as "affected vehicles may have been built".. and owners may notice if the condition is present "occupants may notice a clicking sound". No click, part looks good, no work needs to be done?

The software update also shows as available to be scheduled, but not OTA.

 

The OTA won’t be available until January - for now, it’s dealer only for the screen fix. And we won’t know what the door handle fix involves until someone posts the instructions

 

I just had my 20,000 mile service this week. Now I have to take it back again!

 

Any idea how long the door handle fix will take once it is at dealer? Or software update?

 

My first time, the service was 1/2 day – all 4 handles replaced plus the software update. I imagine this time it's rinse and repeat, plus the added benefit that most techs will have already done this a bunch so the experience factor it dialed up to High.

 

Just a heads up if you’re scheduling a recall fix online, you may want to contact the dealer to make sure they can actually do it.

Yesterday, I used my dealer’s website to schedule my 20k service for today, and was given the option online to add the door handle recall fix, and also the SW update recall fix. I nervously checked the boxes for the recalls to avoid needing to go get service twice. When I got to the dealer this morning, they said they “didn’t have parts” for either recall fix. Sad I’ll have to go back but happy I’m not the guinea pig!

2023 Pro S AWD

 

Just a heads up if you’re scheduling a recall fix online, you may want to contact the dealer to make sure they can actually do it.

Yesterday, I used my dealer’s website to schedule my 20k service for today, and was given the option online to add the door handle recall fix, and also the SW update recall fix. I nervously checked the boxes for the recalls to avoid needing to go get service twice. When I got to the dealer this morning, they said they “didn’t have parts” for either recall fix. Sad I’ll have to go back but happy I’m not the guinea pig!

2023 Pro S AWD

No parts for a software update?

 

I scheduled both the door handle and software update for Monday 12/23. I called the dealership and they said they're ready and have parts! I'll update here after it's done.

 

I scheduled for the 26th and they said that they would have to inspect it before being allowed to order the parts. That means that I have to either leave it there until it's fixed or make a return trip once the parts are in to get it completed. I told him that it states all 4 handles would have to be replaced but he wouldn't budge.