I got this too. I wonder how long before I get the notification in the car about it, and whether it shows before or after it downloads. They have done it both ways in the past.

 

HOLY MOLY!

This service campaign is showing up in my app also! WOO HOO!

Is this an OTA update though? It's listed under Service Campaigns, not Over-the-Air Updates. When I select Over-the-Air updates, it tells me there is no update available. When I select Schedule service in the Service Campaign Details, it prompts me to schedule a service with my dealer.

Also, what is "air conditioning refrigerant display"?

 

Is this an OTA update though?

It says in the description that its an OTA. They seem to still not have their myVW app categories working right.

 

I was hoping to see some additional information on the fully website, but it looks like the same details. Eventually a manufacturer letter should be posted on the NHTSA website with details such a module software changes.

 

Here is the text from the EU 3.8.1 update that gives us a little more info:

3.8.1 (EU)
Updated the integrated internet connection: To take into account the gradual shutdown of 2G/3G mobile networks from the end of 2025, the internet connection will be updated. This update is necessary in order to continue using the We Connect mobile online services. Without this update, there may be quality restrictions and possible functional failures. The availability of 2G/3G mobile networks is defined by the network operators of each country and may vary.

Important security updates: We have implemented important security updates to ensure the IT security of your vehicle. We strongly recommend that you perform this update.

Web radio and infotainment system: Optimizations have been made to improve the stability of the web radio and the infotainment system.

Air conditioning: Fixed a bug that could have caused the coolant filling level to be displayed incorrectly.

 

Let’s see if this breaks the matrix headlight adaptations…

 

Really hoping it’s the one for enabling SuC access… enhancement of IT security?

 

ma

Maybe a step toward Supercharger access? 🤞

 

I wonder which will come first - the OTA update notification in the car, or ability to charge at Superchargers... when VW said they made their cars exciting, I didn't imagine it being for things like these... lol

 

Has this shown up for anyone in car yet?

 

If 3.8.11 is already a thing in Europe, doubtful it contains anything related to Supercharger.

 

Who knows? We do know the superchargers rely on a certificate and that sounds like IT security ;-)

 

Didn’t someone say VW announced that SuC is coming before the end of the year?
This is about the right time to deploy an update to resolve that.

 

I suspect European ID4s have something we don’t, so maybe this update addresses that.
It doesn’t make much sense for Tesla SuC to do something differently than they already do in Europe.
No one, including VW, has complained that Tesla requirements in NA are over the top.

 

MyVW app isn't indicating any upcoming update for my 2024 Pro S.

 

A clue perhaps..Werent the 24s charging ok on the SuCs during the unannounced test but some of the 23s could not, like one of ours? Both of ours have the 3.8.11 notifications.

 

Yes, but since 2021 owners reported they were successful and as a '21 owner myself on 3.5, I also have a 3.8 notification in my app.

We're not going to know until we know, but I look at it this way: VW has effectively given our cars chastity belts, like it or not. And it's been fine up until now with all the other networks. So now we're speculating that VW gave away the key to our chastity belt to, of all corporations, Tesla? On a whim? Without owner permission? Naw, not buying it.

 

Yes, but since 2021 owners reported they were successful and as a '21 owner myself on 3.5, I also have a 3.8 notification in my app.

We're not going to know until we know, but I look at it this way: VW has effectively given our cars chastity belts, like it or not. And it's been fine up until now with all the other networks. So now we're speculating that VW gave away the key to our chastity belt to, of all corporations, Tesla? On a whim? Without owner permission? Naw, not buying it.

I’m more inclined to believe that VW didn’t bother when they’ve introduced the MEB platform to NA.
PPE seems to be fine and I doubt is less secure than MEB.

 

My app now shows 2 OTA pending. OUJ9 (which is 3.2.13 from last year, like that makes any sense) and OUE7 to get to 3.8.11. But my 2021 car could charge at the SuC, so from my perspective I don't need much of anything.

Now we wait, I guess.

 

Mine shows four service campaigns pending! 3.2.11, 3.2.12, and 3.2.13 as well as 3.8.11. Under OTA it shows 3.5.11 as completed, and I did the 3.2.x ones before that… so their app is just wrong about all but the latest one.

 

Since it’s already working for Audi and Porsche they should understand the issue exactly.
Most likely it’s a cost / maintenance issue which VW felt they didn’t have to provide at the ID4 price point until now but now they little choice but to implement it.
As far as I understand they have promised is coming, it would be very difficult to take that back.

 

I already got 3.8, it was very unspectacular. Overall software speed has increased a bit.

 

Why are they so behind when some of us are already in version 4?

 

They're not. 21s through non-Pro 24s are 3.x cars. Pro 24s are 4.x. 25s are on 5.x. It's a bit messy.

 

Hahaha, messy is an understatement. I think the below is mostly right . . .

• The 2021/2022 cars came with 2.x, except for late production 2022 which came with 3.1
• The early production 2023s came with 3.1, but it was actually secretly 3.2
• The later production 2023s came with 3.5
• The 2021/2022 cars were eventually updated to the latest level of 3.2.x through a series of service center visits and OTA updates (note at that point they actually had newer software than early production 2023s)
• 2024 ID.4s came with 4.x software, except for the non-Pro trims, which still came with the 3.5 software
• 2025 ID.4s came with 5.x software, the non-Pro trims were dropped.
• 2021/2022/2023 vehicles were updated to the latest 3.5 version via OTA, except for some early production 2023s which could not be updated OTA and had to be updated at a service center
• 2021/2022/2023 vehicles will "soon" be getting an OTA update to 3.8. Presumably they'll all be able to be OTA updated this time
• The 2024 ID.4s are seemingly stuck at software 4.x, though I think maybe in Europe they announced upgrades from 4.x to 5.x, but it has to be done at a shop, not OTA.

 

• 2024 ID.4s came with 4.x software, except for the non-Pro trims, which still came with the 3.5 software because they had 2023 hardware

To clarify a bit.

 

The new Supercharger station near me shows up in the iPhone app as a charging destination. It has Magic Dock adapters but I couldn't get it to work last week. Maybe if I navigate to it via the car all sorts of magic will happen???

 

I believe you have to activate through the Tesla app for Magic Dock.

Once VW's gain access to other stations this may change.

 

11 is 3… in binary

 

All the US OTA have been .11 or higher. Maybe they use the extra digit to distinguish between NA and EUR versions.

 

NA version numbers have always been a little weird.

 

Is the new update will include battery pre condition?

 

No. It includes only the bug fixes shown in the OP. It looks like that feature is only for software 4.0 and higher, available only on 2024+ cars.

 

Earlier in the year when the ability to do OTA updates became available, you had to choose via the MyVW App if you wanted to install the recommended OTA update which in my case was 3.5.10 and 3.5.11. Once you chose to update, the MYVW App showed that you were in cue for the update to install. In my case the dealer did a service appointment update to 3.5 to satisfy one of the open recalls and as a result the OTA updates for 3.5.10 and 3.5.11 never occurred and the MYVW App still shows those two updates as still being requested.

With 3.8.11 OUE7 is shows as an active service campaign on the MYVW App but so far there is no way to request or accept the update to put your car in cue for the update to be done OTA. The wording as part of the Service Campaign states the "code being applied to vehicles that will be receiving an OTA update."

As a result of the above is it safe to assume the OTA update will happen automatically without having to request it via the MYVW App or will the App need yet another revision to request the 3.8.11 update in order to be placed in cue?

 

Earlier in the year when the ability to do OTA updates became available, you had to choose via the MyVW App if you wanted to install the recommended OTA update which in my case was 3.5.10 and 3.5.11. Once you chose to update, the MYVW App showed that you were in cue for the update to install. In my case the dealer did a service appointment update to 3.5 to satisfy one of the open recalls and as a result the OTA updates for 3.5.10 and 3.5.11 never occurred and the MYVW App still shows those two updates as still being requested.

With 3.8.11 OUE7 is shows as an active service campaign on the MYVW App but so far there is no way to request or accept the update to put your car in cue for the update to be done OTA. The wording as part of the Service Campaign states the "code being applied to vehicles that will be receiving an OTA update."

As a result of the above is it safe to assume the OTA update will happen automatically without having to request it via the MYVW App or will the App need yet another revision to request the 3.8.11 update in order to be placed in cue?

Possibly the case.

I got a notification today that the update to 3.8.11 failed. I never requested it to start, so it may be automatic.
I hope not. We were at the Doctors office when I got the notification and would not want to have to wait on an update to complete.
I consider the notification as a false notification. I also got notified the doors were open, when I checked in the app the car was locked. Seems the notification system sends spurious notifications that do not reflect reality.

 

Probably will take months just like the last update. I hope not but that’s the way it seems to be going. Hopefully it fixes the Informant screen from constantly resetting

 

Agreed, with 3.5.11 the in-service recall notice came first, even though the procedures document described an OTA. It took a while for the OTA to be announced in-app, and then when longer before the OTA rolled out. Lots of discussion how nonsensical it was for VW to pay a dealership to perform hands-on work that could be accomplished via OTA.